Engineering Jobs in Boston, USA

<p>Datadog is looking for a visionary Senior Leader of Sales Engineering (SE) to lead and scale a high-performing team of SE Directors in North America across Enterprise, Majors, and Public Sector accounts.</p> <p>This is a strategic leadership role with regional and global impact. You will define the Sales Engineering strategy for North America and act as a regional voice in global discussions with Product Management, Engineering, and Go-To-Market teams—ensuring that customer needs in North America influence Datadog’s global direction. </p> <p><em>At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</em></p> <p><strong>What You Will Do</strong></p> <p>Executive Leadership & Organizational Growth</p> <ul> <li>Recruit, develop, and lead a team 3rd line SE Directors, fostering a culture of technical excellence, customer-centricity, and continuous growth.</li> <li>Define and drive the technical sales strategy across North America, and globally.</li> <li>Set the vision, priorities, and operating model for Sales Engineering, ensuring alignment with Datadog’s business objectives and local market dynamics.</li> <li>Partner with Sales Leadership to align on revenue targets, go-to-market initiatives, and strategic customer engagement across the region.</li> <li>Represent North America Sales Engineering globally, ensuring regional perspectives and requirements are reflected in Datadog’s product roadmap and GTM planning.</li> </ul> <p>Customer Partnership & Advocacy</p> <ul> <li>Act as a trusted advisor to C-level and senior technical executives, demonstrating how Datadog solves critical observability, performance, and security challenges, especially given the rapid business adoption of AI.</li> <li>Provide executive support for high-stakes opportunities, offering guidance throughout complex sales cycles.</li> <li>Serve as an executive sponsor for strategic customers across North America.</li> <li>Promote value-based technical selling, empowering teams to deliver impactful business outcomes.</li> </ul> <p>Cross-functional Collaboration & Global Influence</p> <ul> <li>Collaborate closely with Sales, Marketing, Product, Engineering, and Customer Success to align field execution and messaging.</li> <li>Use customer and field insights to advocate for innovation and regional needs within Product and Engineering.</li> <li>Influence Datadog’s product roadmap and go-to-market strategies through close collaboration with global stakeholders.</li> </ul> <p&g

Software Engineer, Customer Engineering at Benchling. Apply via Ashby.

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a SeniorEmbedded Engineering Program Manager to lead the firmware development for new WHOOP devices. In this role, you will partner closely with Firmware, Hardware, Connectivity, Manufacturing, and WHOOPLabs teams to ensure timely delivery of firmware features to unlock novel WHOOP hardware. You will be a vital part of the growing Hardware EPM team, reporting into the Director of Hardware Program Management.

<p>As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches, clearer roadmaps, stronger reliability metrics and an SRE organization that's better-equipped to deliver predictability at scale. </p> <p>This role can be based remotely on the East Coast</p> <h3>What You'll Do</h3> <ul> <li>Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time</li> <li>Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement</li> <li>Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts</li> <li>Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently</li> </ul> <h3>Requirements</h3> <ul> <li>8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams</li> <li>Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change</li> <li>Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs)</li> <li>Skilled at shaping roadmaps and managing dependencies</li> <li>Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk</li> <li>Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives</li> <li>Low-ego, highly collaborative, and motivated by ownership of hard problems end to end</li> </ul> <h3>Nice to Have</h3> <ul> <li>Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting)</li> <li>Prior experience working with or alongside SRE teams</li> <li>Background in large-scale cloud infrastructure or platform engineering</li> <li&g

<p><strong>About Alarm.com</strong></p> <p>Alarm.com provides the leading cloud platform for smart security and IoT, powering millions of home and business experiences. Our systems integrate devices, cloud services, APIs, and event-driven workflows into a unified ecosystem used by internal teams and external partners around the world.</p> <p><strong>About the Team</strong></p> <p>This role sits at the intersection of two strategically important areas of Alarm.com’s engineering organization: <strong>Strategic Partner eXcellence (SPX) </strong>and <strong>Device Platform</strong>.</p> <p><strong>SPX </strong>helps drive the technical and operational success of Alarm.com’s highest-value SaaS partnerships. The team supports complex partner launches, builds shared partner-facing platform capabilities, and establishes repeatable onboarding, operational readiness, and reliability patterns that can scale across future integrations.</p> <p><strong>Device Platform </strong>builds and evolves foundational platform capabilities used across Alarm.com’s connected device ecosystem. This includes shared domains such as Device APIs and Device Lifecycle Management, as well as broader platform modernization efforts that move device-oriented systems toward clearer domain ownership, API-first design, event-driven architectures, and more independently deployable services.</p> <p>This role will initially lead two closely aligned delivery teams—one focused on SPX and one focused on Device Platform—together comprising approximately 6–8 software engineers. Each team has its own domain focus, roadmap, and stakeholder set, while also collaborating heavily on shared platform capabilities, operational expectations, and cross-team delivery. As the charter grows, these teams are expected to evolve in structure and scope over time.</p> <p><strong>The Role</strong></p> <p>We are hiring a Senior Software Engineering Manager to lead a broad portfolio of engineering work spanning strategic partner platform capabilities and shared device platform domains.</p> <p>This is a senior-level engineering leadership role with broad scope across two distinct but highly connected areas of responsibility. You will balance parallel workstreams across partner-facing platform delivery and internal shared-platform evolution, helping align priorities, staffing, execution, and technical direction across adjacent domains.</p> <p>You will manage software engineers across a varied experience spectrum. Success in this role requires strong people leadership, technical fluency, sound engineering judgment, and the ability to operate effectively across ambiguity. You will work closely with Architects, Technical Program Managers, Product Managers, QE, Ops, and peer engineering leaders to deliver reliable

<p></p> <p><strong>Engineering Manager - Embedded Firmware</strong></p> <p>Alarm.com is seeking an Engineering Manager to lead an embedded software team focused on MCU firmware for the security gateways and sensors at the heart of millions of connected properties. This is firmware where reliability truly matters: bare-metal and RTOS systems that run for years on a battery, communicate over cellular and short-range radios, and protect people and property every day. It's a player-coach role — you'll set the direction for the team and grow its engineers while staying deep in the technology: reviewing designs and code, and helping crack the hardest problems. Device Engineering spans many offices, and this role works across all of them — keeping your team, peer teams, and stakeholders in alignment.</p> <p></p> <p><strong>Responsibilities:</strong></p> <ul> <li>Lead an embedded software team building MCU-based (bare-metal / RTOS) security gateways and sensors, owning both day-to-day execution and the team's long-term growth</li> <li>Own the team's delivery: sprint commitments, project plans, and resource allocation across concurrent projects</li> <li>Stay hands-on: lead design and architecture reviews, review code, and help the team work through its hardest technical problems</li> <li>Partner with hardware, product management, quality, and operations teams to take products from concept through mass production</li> <li>Oversee manufacturing test software and production integration with contract manufacturers (CMs)</li> <li>Coach and develop team members through effective 1:1s and clear feedback; hire as the team grows</li> <li>Manage across the many offices Device Engineering participates in — communicating plans, status, and risks proactively and keeping distributed teams and senior management in alignment</li> </ul> <p><strong>Required Technical Skills:</strong></p> <ul> <li>B.S. or M.S. in Electrical, Computer, or Software Engineering, or equivalent demonstrable experience</li> <li>2+ years managing or leading an engineering team; 5+ years developing embedded firmware</li> <li>Deep microcontroller experience: C, bare-metal and RTOS environments, and hardware-level debugging (JTAG/SWD, logic analyzers, oscilloscopes)</li> <li>Experience with low-power, battery-operated devices and wireless connectivity (cellular LTE Cat-M / NB-IoT and short-range radios)</li> <li>Sound technical judgment: knows when to move fast and when to build for robustness, and can thoroughly vet the team's designs and implementations</li> <li>Strong communicator who operates well in a distributed organization and keeps remote stakeholders aligned</li> </ul> <p><strong

<div>Software Engineering Manager (Full-Time)<br>Boston, MA</div> <div>&nbsp;</div> <div>Duties:</div> <div>&nbsp;</div> <div>Lead a team of developers in the design, development, testing, and deployment of scalable web<br>and mobile solutions to improve performance insights and user experience. Coordinate cross-<br>functional initiatives across product, data science, marketing, and customer experience teams to<br>ensure timely and effective project delivery. Develop and oversee technical strategies and<br>program roadmaps, ensuring alignment with business goals and user impact metrics. Implement<br>Agile methodologies and A/B testing frameworks to drive continuous improvement, informed<br>decision-making, and iterative product releases. Monitor engineering team productivity and<br>software quality through KPI tracking, sprint retrospectives, and performance benchmarking.<br>Provide coaching and mentorship to software engineers to support career development and<br>technical growth, fostering a culture of collaboration, ownership, and psychological safety.<br>Ensure compliance with internal standards and industry best practices related to software<br>development life cycle (SDLC), cloud deployment, and SaaS operations.</div> <div>&nbsp;</div> <div>Requirements:</div> <div>&nbsp;</div> <div>Master’s degree in Software Engineering, Engineering Management, Information System<br>Management or related field (or foreign degree equivalent). At least 2 years of experience in a<br>software development role with responsibility for technical leadership or program execution. At<br>least 2 years of experience designing and analyzing A/B testing experiments, iterative<br>development processes, and data-driven decision-making; At least 2 years of experience<br>implementing and optimizing E-Commerce or SaaS platforms to support user acquisition,<br>retention, or operational scalability; At least 2 years of experience with full-stack software<br>development, including testing frameworks, CI/CD pipelines, and production deployment; At<br>least 2 years of experience leading and managing a team toward the successful delivery of<br>software programs, product features and business-critical initiatives.</div>

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. &amp;nbsp;We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.&amp;nbsp;&lt;/p&gt;&lt;/div&gt;&lt;h2&gt;We are looking for a &lt;strong&gt;Manager, Customer Success Engineering (AI &amp;amp; Cloud Support)&lt;/strong&gt; who is passionate about delivering exceptional support experiences and building high-performing teams.&lt;/h2&gt; &lt;p&gt;As a &lt;strong&gt;Manager, CSE (AI &amp;amp; Cloud Support)&lt;/strong&gt; at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.&lt;/p&gt; &lt;p&gt;This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.&lt;/p&gt; &lt;p&gt;The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.&lt;/p&gt; &lt;h2&gt;&lt;br&gt;&lt;strong&gt;What You’ll Do:&lt;/strong&gt;&lt;/h2&gt; &lt;p&gt;&lt;strong&gt;Team Leadership &amp;amp; Development&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth&lt;/li&gt; &lt;li&gt;Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.&lt;/li&gt; &lt;li&gt;Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.&lt;/li&gt; &lt;li&gt;Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.&lt;/li&gt; &lt;li&gt;Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.&lt;br&gt;&lt;br&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;St

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. &amp;nbsp;We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.&amp;nbsp;&lt;/p&gt;&lt;/div&gt;&lt;h2&gt;&lt;strong&gt;We are looking for a Manager, AI Engineering who is passionate about transforming the way a global company operates with AI at its core.&lt;/strong&gt;&lt;/h2&gt; &lt;p&gt;As the Manager, AI Engineering at DigitalOcean, you will lead a new team within our AI &amp;amp; Business Technology Engineering organization, reporting to the Sr. Director of AI &amp;amp; Business Technology Engineering. You will inherit a small, experienced nucleus of AI engineers and grow the team to deliver AI-native capabilities that change how DigitalOcean’s teams—Engineering, Finance, People, Sales, Marketing, Support, and IT—get work done.&lt;/p&gt; &lt;p&gt;This is a player-coach role. You will set the technical bar, contribute to architecture and prototypes for agents, copilots, and the internal AI platform that powers them, and shape how AI engineering is practiced across DigitalOcean. You will also hire, coach, and grow a high-performing distributed team—while partnering deeply with business and functional leaders to turn ambitious ideas into shipped, measurable outcomes.&lt;/p&gt; &lt;p&gt;We are at the start of a company-wide transformation to operate as an AI-native business. You will help define what that looks like inside DigitalOcean. The work spans three connected pillars: building internal AI copilots and agents for non-engineering teams, evolving our internal AI platform and tooling (MCP gateway, agent runtimes, evaluation harnesses, model access, Cursor/Claude rollout), and re-architecting business processes across our Workday, Salesforce, NetSuite, and Greenhouse footprint to be AI-native from the ground up.&lt;/p&gt; &lt;h2&gt;&lt;strong&gt;What You’ll Do:&lt;/strong&gt;&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;Lead, mentor, and grow a distributed team of AI engineers (starting from an established nucleus, scaling to a high-performing group of 6–8) building copilots, agents, and the internal AI platform that powers them.&lt;/li&gt; &lt;li&gt;Act as a player-coach: review architecture, contribute to design and prototypes for critical agents and platform components, write code where the team’s leverage demands it, and set a high technical bar.&lt;/li&gt; &lt;li&gt;Shape and execute the technical roadmap for the AI Engineering team in partnership with the Senior Director, AI &amp;amp; Business Technology Engineering—across internal AI copilots for teams, the AI platform