Ux Designer Jobs in Seattle, USA

The best entertainment in the world deserves the best design. Prime Video is re-inventing how customers connect with their favorite shows, teams, and stories by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service, available on web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started.<br/><br/>The Prime Video Experience Design team is looking for a customer-obsessed Sr. UX Designer to join our Growth team. Your focus? Defining, articulating, and championing the future of how customers rent, buy, and subscribe to the content that moves them. We strive to provide customers with the right offer and payment option at the right moment — whether that's to cheer on their favorite team all season long, settle in for a hassle-free family movie night, or easily dive into the latest binge-worthy show.<br/><br/>The ideal candidate designs with clarity and empathy, inspires the people around them, and has a genuine passion for solving problems at global scale. You excel through innovation, creativity, and attention to detail. You believe design is more than how something looks, it's how it feels and functions. You love a good design debate and thrive on iterating based on real customer feedback.<br/><br/>This is a hands-on role for someone who establishes vision and strategy, scales their impact through proactive cross-functional collaboration, and raises the bar for design quality across the team. You'll build strong relationships with design peers and partner closely with Product, Engineering, and Business counterparts to launch experiences that help customers around the world to get the most value and delight from their entertainment budget.<br/><br/>You would be perfect for this role if: <br/>* Portfolio depth: You have a portfolio of launched work that demonstrates measurable impact and a strong command of user-centered design principles.<br/>*Holistic journeys:* You design for the customer's lifecycle, connecting in-app moments with off app communication channels to create experiences that engage at every touchpoint.<br/>* Improvement instincts: You thrive on finding big and small ways to make the customer experience better — and you never stop looking.<br/>* Communication craft: You communicate design concepts clearly and persuasively across audiences and disciplines, whether in person or remote.<br/>* Collaborative spirit: You work well in multi-disciplinary environments where everyone has a seat at the table and shared ownership of customer outcomes.<br/>* Comfort with ambiguity: You're a self-starter who can wear many hats and navigate uncertainty with confidence.<br/><br/><br/><br/>Key job responsibilities<br/>* Thought leadership: Lead strategic design direction across high-impact initiatives in the Prime Video acquisition space, with a sharp focus on simplifying how customers access their favorite entertainment and live events.<br/>* Customer-centered innovation: Analyze customer problems, define gaps across the customer lifecycle, design delightful and impactful solutions, and measure the success of your UX innovations.<br/>* Hands-on execution: Rapidly generate concepts, flows, mock-ups, prototypes, and vision artifacts that help teams see the path forward and drive critical decisions — balancing speed with craft.<br/>* Collaboration: Work iteratively with a cross-disciplinary team (business, product, engineering, research) using lean and agile methodologies to explore, test, and ship.<br/>* Influence: Present and defend design recommendations to peers, partners, and stakeholders with clarity and conviction.<br/>* Systems design: Partner with technology teams to build scalable solutions without compromising core experience principles.<br/>* Design evolution: Help shape how design operates in an AI-accelerated, rapid-prototyping environment.<br/><br/>A day in the life<br/>You'll start by digging into a complex customer problem, maybe prompting early concepts for a new channel partnership, or pressure-testing a prototype that needs to land across the largest (TVs) and smallest (mobile) devices. By mid-morning, you're in a design crit with your UX peers, sharpening ideas through constructive feedback. After lunch, you're jumping into a working session with Product and Engineering to align on what ships next — and what ships right.<br/><br/>Some days you're deep in Figma and AI tools. Some days you're presenting a vision to senior leadership. Every day, you're making entertainment better for customers around the world.<br/><br/>About the team<br/>You’ll join a fun, supportive team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that care about you, your career, and your skills development and be expected to do the same for your team. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.

Amazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers. <br/><br/>Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.<br/><br/>You'll do great in this role if you are: <br/><br/>- Passionate about creating elegant, simple to understand designs<br/>- Able to balancing customer experience, business goals, and technical constraints<br/>- Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem<br/>- Have advanced knowledge of emerging AI/ML applications in user experience<br/><br/>Key job responsibilities<br/>- Lead end-to-end design for a brand new customer service tools, from concept to launch<br/>- Partner with product, engineering, and research teams to deliver impactful solutions<br/>- Lead design reviews and workshops to align stakeholders and drive decisions<br/>- Create user interfaces that reveal meaningful patterns to users<br/>- Develop and validate solutions through user research and iterative testing<br/>- Build compelling narratives that connect customer insights to business opportunities<br/>- Experiment with innovative tools and UX best practices to drive and define new ways of working<br/><br/>A day in the life<br/>You'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior leadership, ensuring prioritized outcomes while influencing product roadmaps and organizational goals through design excellence and customer insights.<br/><br/>About the team<br/> The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope. The team works well together and makes time for relationship building - a good sense of humor is always appreciated.

Amazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers. <br/><br/>Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.<br/><br/>You'll do great in this role if you are: <br/><br/>- Passionate about creating elegant, simple to understand designs<br/>- Able to balancing customer experience, business goals, and technical constraints<br/>- Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem<br/>- Have advanced knowledge of emerging AI/ML applications in user experience<br/><br/>Key job responsibilities<br/>- Lead end-to-end design for a brand new customer service tools, from concept to launch<br/>- Partner with product, engineering, and research teams to deliver impactful solutions<br/>- Lead design reviews and workshops to align stakeholders and drive decisions<br/>- Create user interfaces that reveal meaningful patterns to users<br/>- Develop and validate solutions through user research and iterative testing<br/>- Build compelling narratives that connect customer insights to business opportunities<br/>- Experiment with innovative tools and UX best practices to drive and define new ways of working<br/><br/>A day in the life<br/>You'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior leadership, ensuring prioritized outcomes while influencing product roadmaps and organizational goals through design excellence and customer insights.<br/><br/>About the team<br/> The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope. The team works well together and makes time for relationship building - a good sense of humor is always appreciated.

Amazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers. <br/><br/>Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.<br/><br/>You'll do great in this role if you are: <br/><br/>- Passionate about creating elegant, simple to understand designs<br/>- Able to balancing customer experience, business goals, and technical constraints<br/>- Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem<br/>- Have advanced knowledge of emerging AI/ML applications in user experience<br/><br/>Key job responsibilities<br/>- Build end-to-end designs for a brand new customer service tools, from concept to launch<br/>- Partner with product, engineering, and research teams to deliver impactful solutions<br/>- Participate in design reviews and workshops to align stakeholders on UX direction and delivery<br/>- Create user interfaces that reveal meaningful patterns to users<br/>- Experiment with innovative tools and UX best practices<br/><br/>A day in the life<br/>You'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior designers and project leadership, ensuring prioritized outcomes through design excellence.<br/><br/>About the team<br/> The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope. The team works well together and makes time for relationship building - a good sense of humor is always appreciated.

Want to transform how Alexa makes every day life easier and more enjoyable for customers? The Alexa Daily Essentials and Connections Design team is seeking a Senior User Experience Designer to create experiences that leverage the power of Alexa across Echo devices, Alexa mobile app, Alexa.com, and other device surfaces. This role will be focused on designing how Alexa can help customers stay connected with friends and family through calling, messaging, or sharing content. You may also work on features to improve daily productivity like calendar, alarms, timers, reminders, lists, or file upload. You will work side-by-side with conversation designers, user researchers, product, and engineering to identify, define, and implement solutions that raise the bar on the Alexa customer experience. You must excel at communicating your designs effectively to the larger team and driving that vision into solid design deliverables. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun while they make history.<br/><br/>Key job responsibilities<br/>- Create world-class, user-centered designs through consideration of market research, customer needs, business requirements, and usability study findings.<br/>- Demonstrate leadership in driving design processes into the organization that help refine strategy.<br/>- Translate business requirements into use cases and high-level customer experience requirements.<br/>- Design the architecture, interface, and interaction flow of touch screens, voice experiences, mobile applications, and web screens.<br/>- Develop conceptual diagrams, wireframes, visual mockups, and prototypes<br/>- Develop and maintain detailed user-interface specifications<br/>- Present design work to the user experience team, product team, and leadership for review and feedback.<br/>- Work with our usability and data science teams to assess and optimize new and existing features.<br/>- Develop high level, long-term strategy for Alexa Daily Essentials and Connections products.<br/>- Collaborate with other design team members on Alexa Domain experiences, frameworks, process, and best practices.

Would you like to be part of a team that is creating new ways for customers to discover and engage with Amazon? The Fuse team builds products that connect partner ecosystems to Amazon, creating new entry points for customers who haven't yet experienced what Amazon has to offer. Our products enable partners to distribute their services directly on Amazon, turning routine transactions into gateways for discovery, engagement, and long-term customer relationships.<br/><br/>We are seeking a customer-obsessed, forward-thinking Senior User Experience Designer who embraces AI as a core part of the design craft. In this role, you will define, articulate, and champion the end-to-end experience of Fuse's partner and customer-facing products—designing intuitive, user-centered digital experiences while leveraging generative AI to accelerate research, ideation, wireframing, prototyping, usability testing, and documentation.<br/><br/>You will excel at investigating, understanding, and designing experiences that solve complex customer problems through innovative solutions. Your passion is translating abstract concepts into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. The ideal candidate views AI as a creative collaborator—not a replacement—approaches challenges with clarity and empathy, inspires others, and continuously explores emerging AI technologies to improve design quality, speed, and innovation.<br/><br/>As a hands-on creative leader, you will establish a vision and strategy, always putting the needs of our customers first. In this cross-functional role, you will collaborate with product teams, engineering teams, and executive leadership to identify and execute on opportunities—distilling customer insights into actions that benefit the organization and serving as the voice of the customer with senior leadership.<br/><br/>If you are passionate about using design to inform early strategic decision-making, enjoy working closely with diverse and highly skilled teams, and want your efforts to translate into real impact at the intersection of partner ecosystems and AI-assisted design, we encourage you to apply.<br/><br/>Key job responsibilities<br/>- Own and drive the end-to-end UX design process—from discovery through implementation—for major features or product areas of Fuse.<br/> <br/>- Create and validate design solutions through user research, journey mapping, task analysis, data analysis, and iterative usability testing.<br/> <br/>- Develop personas, information architecture, user flows, wireframes, interaction models, and high-fidelity prototypes.<br/> <br/>- Partner effectively with Product Managers, Engineers, Business Analysts, and stakeholders to define, validate, and deliver solutions.<br/> <br/>- Ensure accessibility, usability, and consistency across all digital products.<br/> <br/>- Integrate AI into every phase of the UX lifecycle to improve productivity and design quality, using AI platforms to generate design concepts and alternatives, produce user flows and wireframes, create interactive prototypes, generate UX documentation, summarize research findings, identify usability issues, produce interface copy and microcopy, and analyze user feedback.<br/> <br/>- Evaluate AI-generated outputs for usability, accessibility, ethics, accuracy, and business alignment; continuously refine AI prompts and workflows to improve design outcomes.<br/> <br/>- Influence product strategy through strong design rationale and customer advocacy.<br/> <br/>- Define and document design patterns that can scale across multiple products.<br/> <br/>- Balance customer needs with technical constraints while maintaining a high bar for quality.<br/> <br/>- Present work to senior stakeholders and incorporate feedback effectively.<br/><br/>- Stay current on advancements in generative AI, large language models, design automation, and AI-assisted research.<br/><br/>A day in the life<br/>Your day starts by reviewing overnight user feedback and research signals, using AI to surface themes worth exploring. You sketch flows for a new partner onboarding experience, then prompt generative tools to spin up wireframe alternatives you refine by hand. Midday, you partner with a PM and engineers to pressure-test a prototype against technical constraints, then run a quick usability session. In the afternoon, you synthesize findings, draft interface copy, and update your design patterns library. You close the day presenting a design rationale to senior stakeholders, championing the customer and shaping the strategic direction of a Fuse product area.<br/><br/>About the team<br/>You'll join a dynamic UX team within Amazon Fuse that supports each other's development and is passionate about creating exceptional experiences for both 3P partners and customers. Fuse builds the products that connect partner ecosystems to Amazon—turning routine transactions into gateways for discovery and long-term engagement. We offer mentorship, autonomy, and opportunities to contribute to our collaborative culture while working on some of the most exciting challenges in partner distribution and AI-assisted design.

Amazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. <br/><br/>Amazon's Customer Service UX Studio is looking for a Senior UX Designer to reimagine how data intelligence drives customer experience improvements. In this role, you will transform raw data into actionable insights and ready-to-implement plans. You will go far beyond a typical dashboard experience—designing an interconnected suite of experiences that blend the voice of Amazon's customers with business reporting, trend analysis, and agentic workflow design. If you are passionate about being customer-obsessed, this role will supercharge your direct impact across multiple Amazon teams and services.<br/><br/>Our studio is a team of smart, passionate designers, user researchers, UX writers, and UX program managers who drive a design process that always works backward from the customer.<br/><br/>You'll do great in this role if you are:<br/><br/>- Passionate about creating elegant, simple to understand designs<br/>- Enjoy designing solutions from a blank page<br/>- Able to balancing customer experience, business goals, and technical constraints<br/>- Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem<br/>- Have practical knowledge of emerging AI/ML applications in user experience<br/><br/><br/><br/>Key job responsibilities<br/>- Lead end-to-end design for a brand new customer service tools, from concept to launch<br/>- Partner with product, engineering, science, and research teams to deliver impactful solutions in a data-heavy space<br/>- Lead design reviews and workshops to align stakeholders and drive decisions<br/>- Create user interfaces that reveal intuitive patterns to users<br/>- Develop and validate solutions through user research and iterative testing<br/>- Build compelling narratives that connect customer insights to business opportunities<br/>- Experiment with innovative tools and UX best practices to drive and define new ways of working<br/><br/>A day in the life<br/>You'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior leadership, ensuring prioritized outcomes while influencing product roadmaps and organizational goals through design excellence and customer insights.<br/><br/>About the team<br/>The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope. The team works well together and makes time for relationship building - a good sense of humor is always appreciated.

We're seeking a talented UX designer to contribute to the innovation team behind Amazon's generative AI-powered assistant in the store, Alexa for Shopping.<br/><br/>Alexa for Shopping makes it easy for customers to find and discover products by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. As a UX designer on this fast-moving project, you'll help shape the future of this high-impact product, which benefits from extensive customer research and behavioral data, and a rapid launch cadence.<br/><br/>You'll collaborate closely with a diverse, cross-functional team of designers, researchers, writers, engineers, and product managers to deliver best-in-class experiences. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide.<br/><br/><br/>Key job responsibilities<br/>* Partner closely with product and research to define a shared vision, grounded in deep customer data analysis.<br/>* Rapidly produce flows, wireframes, design prototypes, and high-fidelity designs to effectively conceptualize and communicate detailed interactions.<br/>* Advocate for design excellence, raising the bar for quality.<br/>* Develop and maintain detailed UI specifications while meeting accessibility standards.<br/>* Present and defend design recommendations to stakeholders and leadership for review, feedback, and approval.<br/>* Work with technology teams to build efficiently, without compromising core experience principles.<br/>* Continually learn and grow your skills in design craft, generative AI, and emerging technologies.<br/><br/>A day in the life<br/>* Partner cross-functionally with research and product to deeply understand customer needs and translate them into strategic, user-centered experiences.<br/>* Develop visually compelling visual design solutions that work for UI, PR, and marketing channels<br/>* Collaborate with designers across the Alexa for Shopping and broader Shopping teams.<br/>* Leverage strong design and business acumen to transform conceptual ideas into exceptional, scalable solutions.<br/>* Create a variety of design artifacts (e.g., wireframes, prototypes, videos) to test, evangelise, and deliver your ideas.<br/>* Learn and grow through hands-on work with our Leads and Principals, and a dedicated mentor paired with you from day one.<br/><br/>About the team<br/>The vision of the Alexa for Shopping Team is to revolutionize the search and shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalized experiences that seamlessly connect customers with information and recommendations that help them easily and enjoyably shop for the products they need.

Hiring is one of the most consequential decisions a person makes or receives, and the tools that power it are becoming genuinely agentic. We are seeking a Principal Designer who can lead the design vision across our hiring portfolio at exactly this inflection point.<br/><br/>This is a rare role. The products you'll shape increasingly act on behalf of the people who use them: drafting job descriptions, surfacing candidates, generating assessments, flagging risks, and moving work forward. The underlying systems are probabilistic. The experience you design must not be. Your core challenge is translating AI systems that operate on confidence, inference, and ranked signals into interactions that feel trustworthy, purposeful, and in control, where users understand what the system did, why, and what happens next.<br/><br/>You are a senior individual contributor with dual accountability: you define experience strategy across the full hiring portfolio and you stay hands-on at a level of craft others aspire to. You partner as a peer with Principal Engineers, PMs, and Research leaders from concept through launch. You influence product direction and business strategy, and you set the quality bar, not by reviewing work, but by making work others cannot make. You believe delight is achievable in enterprise software and you prove it.<br/><br/>Key job responsibilities<br/>- Define the agentic interaction model for hiring. Own the design of experiences where AI acts on behalf of recruiters and hiring managers: delegation surfaces, approval flows, correction mechanisms, confidence transparency, and escalation paths. Establish when the system should act, when it should ask, and what trust looks like when it gets something wrong.<br/>- Bridge probabilistic outputs to deterministic user experiences. AI hiring signals are inherently uncertain: fit scores, ranked candidates, inferred context, generated summaries. Design how those signals surface in ways that are honest about uncertainty, preserve human judgment, build trust over time, and behave predictably even when the model does not.<br/>- Own experience vision and strategy across the hiring portfolio. Set the north star for Recruiter Hub, Hiring Hub, and Candidate Hub as a coherent, connected system, not three products. Define how users move between surfaces, how context transfers, and how the portfolio adds up to more than its parts.<br/>- Set the design excellence bar through your own work. Produce interaction models, user flows, high-fidelity designs, and interactive prototypes at a level of rigor and finish that shifts what the team believes is possible. Visual craft, micro-interaction quality, and moments of delight in hiring workflows are not cosmetic, they are trust mechanisms. Hold that standard without compromise.<br/>- Establish cross-product design standards. Define the interaction models, experience principles, and design patterns that govern AI-assisted hiring surfaces across the portfolio. Ensure the system speaks one language, particularly at the human-AI boundary: how recommendations are framed, how uncertainty is expressed, how user intent is captured and confirmed.<br/>- Influence product and business direction. Work with senior leadership to identify where design unlocks product strategy, not just executes it. Bring recruiter, hiring manager, and candidate insight into roadmap decisions before requirements are written. Be a named voice in strategic tradeoffs.<br/>- Analyze complex problems with rigor. Use research, behavioral data, usability findings, and design strategy to diagnose the real problem before proposing a solution. Surface the gap between what users say, what they do, and what the system currently allows.<br/>- Lead design craft and raise organizational capability. Act as creative director for quality across the portfolio. Partner with design managers to raise the floor on visual craft, interaction quality, and storytelling. Mentor through doing: show the work, name the reasoning, make the standard visible.<br/>- Communicate with executive presence. Present work to design, product, and executive leadership in a way that makes the design rationale legible to non-designers and makes the business case for quality. You are a confident, compelling advocate for the customer and for craft.<br/>- Ensure engineering partnership through delivery. Provide specifications that function as machine-readable behavior contracts, not annotated Figma. Review implementations with the same standard you applied to the design. Close the gap between intent and reality.<br/><br/>A day in the life<br/>You spend the first part of your morning in a design review, but you're not just critiquing. You've pulled the interaction spec for the AI-generated candidate summary feature and you've marked three places where the model's uncertainty isn't surfaced and the recruiter has no visibility into why a candidate was ranked down. You come with a reframe, not a list. By mid-morning you're in a product strategy session with the PM and Principal Engineer on the Candidate Hub. The roadmap has a capability on it that, under the current architecture, will fragment the experience into a fourth separate surface. You draw the alternative live in the room and it changes the conversation.<br/><br/>In the afternoon you're head-down prototyping. You're building the trust and control model for the hiring agent's approval flow, specifically the moment where the system has taken an action you might want to reverse. You're making it feel like a capable colleague who flagged you, not a system demanding sign-off. You test three versions before you find the one that earns trust without adding friction. You'll share it with the research team tomorrow.<br/><br/>You end the day reviewing a designer's work on the notification model. You give direct feedback, you show what you'd change, and you name why. You are investing in the team's eye as much as you are in the product.<br/><br/>About the team<br/>Talent Solutions Product Design & Research designs the products that power how Amazon hires: the tools recruiters, hiring managers, interviewers, and candidates use across the full hiring journey. We own the end-to-end experience across the Recruiter Hub, Hiring Hub, and Candidate Hub, and we are at the leading edge of what it means to put AI into consequential, human-centered workflows.<br/><br/>We are building agentic products in a domain where trust is not optional. Our AI systems recommend, rank, predict, and increasingly act. Our design work determines whether people trust those systems enough to rely on them, understand them enough to correct them, and feel good enough about the experience to advocate for it. We are designers, researchers, and strategists who work backward from the people we serve, hold an unusually high bar for craft, and believe that the experience of being hired or of hiring someone matters.

We’re seeking a Senior UX Designer to lead the design of AI-native business applications and end-to-end customer experiences. This role goes beyond feature ownership, you will define experience strategy, shape product direction, and drive bar-raising design quality across services and journeys.<br/><br/>As a Senior UX Designer, you will operate at both system and product levels, translating ambiguous problem spaces into clear, opinionated experience directions. You will partner with product, engineering, and applied science to define what we build and why, not just how it looks or behaves.<br/><br/>You will play a key role in evolving how we design for AI teammates, moving from assistive interfaces to proactive, context-aware, and trustworthy systems. This includes defining new interaction paradigms, trust models, and human-AI collaboration patterns.<br/><br/>We are looking for designers who are not only thinkers but builders, comfortable leveraging AI-accelerated workflows, rapid prototyping, and vibe coding to bring ideas to life quickly and influence decisions through tangible artifacts.<br/><br/>This is an opportunity to lead through design, shape long-term vision, and raise the quality bar for the next generation of AI-powered solutions.<br/><br/><br/>Key job responsibilities<br/>* Define and drive end-to-end UX strategy across complex product areas and multi-service journeys, translating ambiguous problems into clear, opinionated experience directions and articulating the core customer value. <br/>* Lead the design of AI-native experiences, including proactive, context-aware AI teammates, while establishing scalable interaction models for trust, transparency, and human-AI collaboration. <br/>* Apply system-level thinking to create cohesive experiences across products and touchpoints, and drive reusable design patterns, frameworks, and quality standards that raise the UX bar. <br/>* Leverage AI-accelerated workflows, rapid prototyping, and vibe coding to explore ideas, validate concepts, and influence product direction through tangible artifacts. <br/>* Partner cross-functionally with product, engineering, and science to shape product strategy and roadmap, and influence senior stakeholders through strong storytelling and customer-backed insights. <br/>* Drive customer understanding and validation through research, experimentation, and data, while mentoring other designers and elevating overall design quality and culture.<br/><br/>About the team<br/>AWS Applied AI Solutions is an organization with ambitions to be a leading provider of business applications, leveraging Amazon’s unique experience and expertise, used by millions of companies worldwide to manage day-to-day operations. Our mission is to accelerate our customers’ businesses by delivering intuitive, differentiated technology solutions that solve enduring business challenges.<br/><br/>We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner, delivering solutions that are no-brainers to adopt and easy to scale.<br/>

&lt;div class=&quot;content-intro&quot;&gt;&lt;h4&gt;&lt;strong&gt;Join Axon and be a Force for Good.&lt;/strong&gt;&lt;/h4&gt; &lt;p&gt;At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.&lt;br&gt;&lt;br&gt;Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.&lt;/p&gt;&lt;/div&gt;&lt;h2&gt;Your Impact&lt;/h2&gt; &lt;p&gt;We’re hiring a senior XR UX designer who can build in Unity and thinks in systems. You’ll design the experience as a system -- mapping the full customer journey across moments, touchpoints, and handoffs, and making sure the XR experience stays consistent, learnable, and reliable end-to-end. You’ll lead end-to-end product UX for XR experiences (VR/AR/MR), using interactive Unity work to validate decisions early and reduce risk. Prototyping is the starting point, not the finish line. You’ll create real, testable Unity experiences with enough fidelity to inform implementation and sometimes accelerate production, while contributing reusable patterns that speed future work across the team. You’ll work closely with engineering to carry learnings into shipped experiences, and you’ll collaborate with other prototypers and designers to keep work aligned, scalable, and moving fast.&lt;/p&gt; &lt;hr&gt; &lt;h2&gt;What You’ll Do&lt;/h2&gt; &lt;p&gt;&lt;strong&gt;Work Location: &lt;/strong&gt;This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.&lt;br&gt;&lt;strong&gt;Reports to:&lt;/strong&gt; Director of Product Design, AR/VR&lt;br&gt;&lt;strong&gt;Direct Reports: &lt;/strong&gt;None, individual contributor role&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;strong&gt;Design at a systems level:&lt;/strong&gt; Lead experience architecture and CX systems design — map end-to-end journeys, define interaction models and service flows, and design reliable failure and recovery paths that make complex XR experiences coherent and learnable.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Build Unity experiences that are more than demos:&lt;/strong&gt; Create high-fidelity Unity experiences (prototype-plus) with enough structure and fidelity to inform implementation and sometimes accelerate production.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Leverage AI as a force multiplier:&lt;/strong&gt; Use AI-