Senior Manager, Tax Technology
axon · Seattle, United States
On-site5 days agoApply →Principal, Technology Strategy
Amazon Data Services, Inc. · Seattle, USA
On-site6 days agoApply →Amazon Web Services (AWS) is seeking a highly effective candidate to identify, create, develop and integrate innovative memory based technology to deliver the best operating, lowest cost infrastructure in the world.<br/>AWS is seeking a Memory Technologist that lives, eats and breathes memory innovation. You will work with many engineering teams, in and outside of AWS, to create new products. You will lead the technical product strategy of memory technologies (DRAM, HBM and new emerging memory) and products to better meet our customers rapidly growing infrastructure needs in both Compute and GenAI. You are expected to bring strong knowledge of Semiconductor technology/process and proven ability to drive product roadmaps from concept through mass production.<br/><br/>Unbound by the status quo of today’s technology landscape, you will lead and own key strategic projects and ensure successful completion.<br/><br/>Primary Responsibilities:<br/><br/>- Develop silicon based product strategy for AWS hardware infrastructure.<br/>- Develop deep understanding of DRAM, NAND Memory Industry initiatives, and technology<br/>- Identify key technology trends in the industry and drive supplier product roadmaps and execute on strategic initiatives in those products<br/>- Negotiate and implement complex supplier agreements and contracts by working with cross-functional stakeholders.<br/>- Provide weekly core-team updates, deliver executive level updates on a monthly basis, and manage vendor escalations in order to resolve any issues related to your projects<br/>- Develop presentation via written narratives<br/><br/>Key job responsibilities<br/>- Develop silicon based product strategy for AWS hardware infrastructure.<br/>- Develop deep understanding of DRAM, NAND Memory Industry initiatives, and technology<br/>- Identify key technology trends in the industry and drive supplier product roadmaps and execute on strategic initiatives in those products<br/>- Negotiate and implement complex supplier agreements and contracts by working with cross-functional stakeholders.<br/>- Provide weekly core-team updates, deliver executive level updates on a monthly basis, and manage vendor escalations in order to resolve any issues related to your projects<br/>- Develop presentation via written narratives
Principal UX Designer, Amazon Customer Service Technology
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →At Amazon, we strive to be Earth's most customer-centric company. The Amazon Customer Service Technology (CS Tech) UX team is key to that mission, defining UX both for customers and the customer service associates who help them. When our customers have problems, we make solutions self-evident, and when they need additional help, we ensure the best possible automation and human support.<br/> <br/>About the Role<br/>Join Amazon's Customer Service Technology (CS Tech) team as a Principal UX Designer, where you'll shape the future of customer service experiences for hundreds of millions of customers worldwide. This is a unique opportunity to lead the design of next-generation AI-powered tools that enable customers to efficiently resolve issues while setting the strategic direction for our UX practice.<br/> <br/>Many of your projects will involve developing generative AI solutions to improve the customer experience. You will help enable LLMs to author content to ensure every customer and associate gets exactly what they need, when and where they need it. Your work will provide AI assistance to help Amazon's customers receive consistent and quicker resolutions while empowering associates with the assistance they need.<br/><br/>This Principal UX Designer position is uniquely positioned as a strategic leadership role with hands-on execution requirements. Key distinguishing factors include:<br/>• Dual accountability: Setting strategic direction while actively designing to demonstrate quality standards and mentor other designers<br/>• AI-first focus: Heavy emphasis on designing ML-powered interfaces and generative AI solutions for customer service<br/>• Embedded partnership model: Expected to work as a peer with Principal Engineers and Product leaders from concept stage, not after decisions are made<br/>• Measurable business impact: Direct connection to metrics like Average Call Time (ACT), task completion rates, and associate satisfaction<br/><br/><br/>Key job responsibilities<br/>Strategic Leadership<br/>• Help set the vision for associate-facing product experiences across our portfolio, and the underlying design systems<br/>• Partner as a peer with Principal Engineers and Product leaders from concept to launch, influencing product direction before decisions are made<br/>• Drive AI innovation by designing interfaces that leverage generative AI to improve customer service efficiency<br/> <br/>Hands-On Design Excellence<br/>• Create user-centered designs incorporating telemetry data, customer feedback, and technical parameters<br/>• Develop best-in-class user interface designs, flows, and interaction models for complex workflows<br/>• Build lightweight prototypes and design deliverables in a fast-paced, agile environment<br/>• Design UI architecture and interaction flows based on business requirements<br/>• Create process flows, wireframes, and visual mockups to communicate interaction behaviors<br/>• Present design solutions to stakeholders including executives for review<br/>• Analyze interface challenges and develop measurable business-focused solutions<br/>• Partner with business teams to define use cases and high-level requirements<br/>• Translate abstract concepts into concrete, data-driven design solutions<br/> <br/>Collaboration & Influence<br/>• Collaborate with and influence product management, engineering, and UX leaders from concept to launch<br/>• Work directly with senior developers and architects for implementation of designs<br/> <br/>Team Development & Mentorship<br/>• Raise the bar on UX design quality across the Customer Service organization<br/>• Mentor and upskill designers, demonstrating what excellence looks like through hands-on work<br/>• Help evolve how UX designers work, embracing new skills including AI/ML design practices<br/>• Serve as a creative director responsible for design quality across the associate-facing product portfolio<br/><br/>A day in the life<br/>You are an experienced Principal UX Designer with excellent user interface design skills and a desire to go deeply into understanding customer needs, then applying these insights to everything you do. You’re able to focus on big-picture initiatives while also identifying and addressing crucial details. You are a systems-oriented thinker, who is happiest when solving ambiguous and multi-faceted problems. You love the challenge of simplifying highly technical problems in elegant ways that make customer experiences effortless and intuitive.<br/> <br/>The Impact You'll Make<br/>Your work will directly influence key business metrics:<br/>• Reduce Average Call Time (ACT) through intuitive, well-designed associate experiences<br/>• Improve Task Completion Rates and Perceived Usability scores<br/>• Enhance associate satisfaction and retention by creating tools that empower rather than frustrate<br/>• Accelerate team maturity by 2+ years through mentorship and leadership<br/> <br/>Why This Role Matters<br/>• Customer Service is on a strategic journey to become more customer-obsessed, and this investment in Principal UX leadership is critical to that mission. You'll be joining at a pivotal moment where your expertise will:<br/>• Transform the UX practice from good to great, establishing designers as true strategic partners<br/>• Enable faster product development with higher quality outcomes<br/>• Set an innovative vision for where Customer Service can go in the future<br/>• Create lasting impact on both customer and associate experiences at Amazon scale<br/><br/>About the team<br/>The Customer Service UX team is made up of a diverse group of UX designers, researchers, writers, and program managers with a shared mission to make every experience we design intuitive, effortless, seamless, and empathetic. We trust each other, collaborate regularly, and work to ensure we all raise the bar on UX quality. We work hard, but also work hard to support each other, remain genuine, and create a positive culture of balance between work and the rest of life.
Sr HRBP, Prime Video Exp Tech, Prime Video Experience Technology
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Are you passionate about the technology that powers how hundreds of millions of customers experience entertainment? Do you thrive in fast-paced, deeply technical environments where teams are inventing the future of video streaming — from live sports to on-demand movies — across every device on the planet?<br/><br/>Prime Video Experience Technology (PVXT) is on a mission to build and operate the most innovative video streaming technology in the world. This global organization sets new benchmarks on the quality, performance, and reliability of video streaming across both established and emerging markets. The teams within PVXT deliver the best customer-centric streaming experience for Video on Demand and Live content across all devices, supporting subscription, transactional, and ad-supported business models. They invent technologies that deliver a flawless, engaging streaming experience using the fewest bits possible — spanning encoding and video players, global app experiences across mobile, web, and living room devices, live playback, ultra-low latency streaming, resilience engineering, and video delivery at massive scale.<br/><br/>We are seeking a Senior HR Business Partner (HRBP) to partner with leaders across this high-impact, innovation-driven technology organization. The HR leader in this role will work closely with senior Tech leaders to shape and execute people strategies that directly enable the org's ambitious vision to be the most streamed video product in the world.<br/>Why PVXT?<br/><br/>This is a rare opportunity to support an organization that is literally inventing the future of how the world watches entertainment. The technology built here powers every stream, every live event, and every customer interaction on Prime Video — and the team is committed to doing it in a work environment that is supportive, diverse, inspiring, and inclusive.<br/>If you get energized by a deep partnership with business leaders to drive high-impact HR strategies in one of Amazon's most technically ambitious organizations, this is the role for you!<br/><br/><br/>Key job responsibilities<br/>This is both a strategic and hands-on role that includes improving organizational effectiveness and design, leading change management, providing leadership coaching, and driving HR functional excellence. Successful candidates will also demonstrate:<br/>• Genuine curiosity and the ability to interpret business goals across complex, diverse technology teams — and recommend new approaches to talent acquisition, development, retention, and recognition.<br/>• A true hands-on approach and willingness to go to the "frontline" to deeply understand our employees, our technology, and our customers.<br/>• Creative problem solving that works backwards from the end customer and the business client — influencing with data to drive people initiatives that lead to measurable business impact.<br/>• Coaching and mentoring at all management levels, helping leaders maximize their effectiveness and build high-performing, inclusive teams.<br/>• Success in driving organizational health and efficiency, including workforce planning, org design, talent placement, and succession planning across a globally distributed tech organization.<br/>• Driving and innovating improvements to Tech talent processes — including promotion, calibration, and talent review mechanisms.<br/>• Building and retaining a diverse, world-class Tech workforce at all levels, from individual contributors to senior engineering leaders.<br/>• The ability to think big while also not being afraid to "roll up your sleeves" — managing multiple priorities simultaneously while continually moving initiatives forward.<br/>• An enthusiastic team player with a strong drive to create meaningful, trust-based client relationships and the ability to interface at executive levels of the organization.<br/>• Excellent organizational and interpersonal skills, with the ability to thrive in a multi-functional, fast-evolving environment.<br/>Prior experience partnering with Tech teams is desired but not essential — curiosity, learning agility, and a bias for action matter most.<br/>
Principal Technology Manager, Business Data Technologies
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Amazon’s eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per day, eCF builds for scale. As an organization within eCF, the Business Data Technologies (BDT) group is no exception. We collect exabytes of data from thousands of data sources inside Amazon including the Amazon catalog system, inventory system, customer order system, page views on the website and Alexa systems. We also support Amazon subsidiaries such as IMDB and Audible. We provide interfaces for our internal customers to access and query the data hundreds of thousands of times per day, using Amazon Web Service’s (AWS) Redshift, Hive, Spark and Oracle. We build scalable solutions that grow with the Amazon business.<br/><br/>Are you passionate about Program Management and technology? Are you passionate about eliminating redundant efforts that solve similar customer needs? Here's your chance to lead a highly visible initiative with significant business impact. The senior leaders need a light weight mechanism to help bring visibility, share best practices, and provide better communication and collaboration across teams. This role works closely with Tech Director, VPs and Principal Engineers to identify patterns, new trends, goals and areas for cross-org collaboration. This role is unique in that it does not support just one organization, instead focuses on best practices that can be applicable to several or all within Stores, Devices and Others.<br/><br/>In this role, you will be responsible for projects that span across the organization and contribute to our eCF community.<br/><br/>The right candidate will have proven Program Management skills and the ability to translate technical needs and pain points, into projects or programs that scale. Additionally, the ideal candidate will have excellent communication skills (verbal and written), ability to work with technical teams across various groups to create strategy for and drive programs. The right candidate will have excellent organizational skills and proven program management experience with meticulous attention to detail and strong bias for action. Most of the project teams you’ll be working directly with are volunteers to the effort so being able to influence without authority will be very important to this role and your success. To be successful in this position, you must be highly motivated, creative and a self-starter with strong time management skills who is able to see the big picture, execute flawlessly, and drive against timelines and project roadmaps.<br/><br/>Responsibilities<br/>· Work closely with internal team members to establish mechanism for inspection and awareness of progress across cross cutting initiatives such as Engineering Excellence and other.<br/>· Creation of communication mechanisms for collaboration across SVPs in the broader Consumer.<br/>· Document, maintain and report on program processes<br/>· Identify and manage operational best practices with a focus on efficiency and customer satisfaction<br/>· Collaborate with and support NA Consumer Tech leaders/members in execution of program initiatives<br/>· Identify new areas of engagement and focus and where teams can continue to drive innovation through the Tech Community.<br/>· Effective communication with Senior and VP level partners both written and verbal<br/>· Perform general administrative functions such as scheduling meetings, event management, and marketing<br/>
Data Engineer - Finance Technology, Finance Technology
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Are you passionate about data? Does the prospect of dealing with massive volumes of data excite you? Do you want to build data engineering solutions that process billions of records a day in a scalable manner using AWS technologies? Do you want to build the next-generation system for intuitive data access?<br/><br/>Amazon's Finance Technology team is seeking truly innovative Data Engineer to join the team that is shaping the future of the finance/accounting systems. Our ideal candidate thrives in a fast-paced environment, relishes working with large transactional volumes and big data, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time) and is a passionate about data and analytics. Amazon has culture of data-driven decision-making, and demands data that is timely, accurate, and actionable, to meet that need you will work with customers, design and develop data solutions that facilitate and influence day to day decision making.<br/><br/>As a Data Engineer, we expect you to have expertise with data warehousing technical components (e.g. Data Modeling, ETL and Reporting), infrastructure (e.g. hardware and software) and their integration. You should have deep understanding of the architecture for enterprise level data warehouse solutions using multiple platforms (RDBMS, Columnar, Cloud). You are expected to have experience with design, creation, management, and business use of large datasets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. You should be enthusiastic about learning new technologies and be able to implement solutions using them to provide new functionality to the users or to scale the existing platform. Having strong analytical skills is a plus. Above all, you should be passionate about working with huge data sets and someone who loves to bring datasets together to answer business questions and drive change.<br/><br/>Key job responsibilities<br/><br/>Design, implement, and support a platform providing secured access to large datasets<br/>Interface with Tax, Finance and Accounting customers, gathering requirements and delivering end-to-end BI solutions<br/>Model data and metadata to support ad-hoc and pre-built reporting<br/>Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions<br/>Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation<br/>Tune application and query performance using profiling tools and SQL<br/>Analyze and solve problems at their root, stepping back to understand the broader context<br/>Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use<br/>Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWS services<br/>Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for datasets<br/>Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment
Benefits Manager, Benefits Experience & Technology (BXT)
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Join our Americas Benefits team and shape the employee experience for thousands of colleagues across Canada. In this role, you'll partner extensively with internal stakeholders and external partners on the strategy, design, and delivery of employee benefit programs that meet diverse employee needs while navigating complex regulatory requirements—making a tangible difference in how our colleagues experience work at Amazon.<br/><br/>As a Benefits Manager, you will lead multi-country benefit programs with a focus on Canada. Requires industry experience managing international benefits, strong organizational and analytical skills, and proven ability to manage multiple critical projects simultaneously. Responsible for developing and improving benefit programs and service delivery in a dynamic environment, identifying opportunities to support our diverse and rapidly growing business. Periodic travel required.<br/><br/>Key job responsibilities<br/>• Design and Manage Benefit Programs – Develop and oversee Canadian benefit plans that align with Amazon's Global Benefits Strategy while meeting statutory requirements and provincial regulatory considerations across all Canadian jurisdictions.<br/>• Lead Implementation Initiatives – Oversee all implementation activities for approved benefit programs, including vendor selection, project planning, resource coordination, and documentation of processes and policies through program stabilization.<br/>• Ensure Governance and Compliance – Monitor benefit programs to ensure alignment with Amazon's benefit philosophy and compliance with federal and provincial legislation, while tracking costs, financial impact, and competitive positioning.<br/>• Support Expansion and Growth – Serve as a subject matter expert for expansion activities within Canada, including establishing new entities, launching new benefits, and implementing global programs across different regions.<br/>• Partner with Stakeholders and Vendors – Act as a trusted advisor to the International Compensation and Benefits team, local HR, payroll, and external vendors, while directly managing vendor performance and recommending standards for service delivery. <br/><br/>A day in the life<br/>As a Benefits Manager, you'll focus on developing and enhancing employee benefit programs that serve our growing Canadian workforce. You'll spend your time collaborating with human resources teams, finance partners, and external benefit providers to ensure our programs remain competitive and compliant with evolving regulations. Your day might include analyzing benefit utilization data to identify gaps, meeting with employee groups to understand their needs, coordinating with legal and compliance teams on regulatory changes, and presenting program recommendations to leadership. You'll also work on special projects like launching new benefit offerings or redesigning existing programs to better serve our diverse employee population. This role requires periodic travel to connect with teams and stakeholders across different locations.<br/><br/>About the team<br/>We are a dedicated group committed to supporting our colleagues through comprehensive, thoughtful benefit programs. Our team works across multiple countries to ensure that employees have access to benefits that matter to them—whether that's health coverage, retirement planning, wellness programs, or other support services. We partner closely with colleagues in human resources, finance, legal, and operations to align our benefit strategy with Amazon's broader people priorities. Our vision is to create benefit programs that are not only competitive and compliant but also responsive to the evolving needs of our diverse workforce. When you join us, you'll be part of a collaborative group that values partnership, continuous improvement, and a deep commitment to supporting our colleagues' wellbeing.
Benefits Manager, Pharmacy Plans, Benefits Experience and Technology (BXT)
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Join Amazon's Global Benefits team and help reshape how employers approach pharmacy benefits. Our team has built the first employer sponsored modular pharmacy benefit structure designed around transparency, flexibility, and members need. In this role, you'll drive meaningful changes in a highly complex system and build innovative solutions that improve health outcomes as well as the care experience itself. In this role, you’ll join others who are leading the charge in shaping employer pharmacy benefit reform. If you want to drive systemic changes while building the future of how pharmacy benefits, this is your chance to make an impact for Amazon and the industry.<br/><br/>You'll lead the operational management of Amazon's innovative pharmacy benefit program, working at the intersection of healthcare innovation, member experience, and strategic transformation. In this role, you'll evaluate key performance measures, optimize program operations, and collaborate with cross-functional partners to deliver pharmacy solutions that prioritize transparency, flexibility, and real member needs.<br/><br/>This position requires extensive expertise in pharmacy benefits management and health plan technology within a complex, matrixed environment. You’ll partner with the US Pharmacy Benefit Strategy Leader, vendor partners, Amazon Health Services (AHS), and cross-functional stakeholders to deliver on our pharmacy benefit vision. This role will lead strategic program management of Amazon's pharmacy benefit program—a role which requires the ability to deliver predictable results through ambiguity, extensive experience in pharmacy benefit management, knowledge of ERISA and its implications on our work, HIPAA regulations, health tech integrations, data analytics, and vendor management. Within Amazon Benefits Experience and Technology, this role has a particular focus on implementing member-centric innovations while managing complex vendor relationships within Amazon's innovative pharmacy benefit model.<br/><br/><br/>Key job responsibilities<br/>• Lead day-to-day execution and strategic design of our innovative disaggregated pharmacy benefit model, ensuring alignment with our commitment to member experience and program objectives<br/>• Monitor pharmacy vendor performance and evaluate the effectiveness of pharmacy benefit design improvements, using data-driven insights to inform ongoing optimization<br/>• Synthesize program data, including member feedback and operational metrics, into actionable recommendations that enhance our pharmacy benefit model and member experience<br/>• Develop product specifications and requirements for technical teams to build new pharmacy solutions and cross-vendor integrations that support our strategic vision<br/>• Actively manage benefits operations, benefits technology, pharmacy procurement, finance, communications, contracting, and compliance to support cross-functional initiatives<br/><br/><br/>A day in the life<br/>As a Benefits Manager for our pharmacy plans, you'll spend your time balancing strategic thinking with hands-on program management. You might start your morning reviewing member feedback and pharmacy vendor performance data to identify opportunities for improvement, then shift into a cross-functional meeting with our healthcare leadership and technology teams to discuss specifications for a new pharmacy integration. Throughout the day, you'll synthesize complex program data into actionable recommendations, support colleagues across benefits operations, compliance, and finance with your pharmacy expertise, and work through vendor relationships to ensure our innovative pharmacy model continues to deliver value. You'll also prepare proposals for senior leaders and manage the interdependencies across multiple concurrent initiatives—all while keeping the member experience at the center of your decisions.<br/><br/>About the team<br/>We're a collaborative group dedicated to building pharmacy benefits that deliver better for people and honor the patient provider relationship. Our team has designed the first employer sponsored modular pharmacy benefit structure centered on transparency, flexibility, and what our members need. We work closely with healthcare leadership, Amazon Health Services, and external partners to execute our strategic vision. Together we drive systemic change in how employers approach pharmacy benefits. When you join us, you'll be part of a team that values innovation, member-centric thinking, and the kind of complex problem-solving that moves an entire industry forward. We're excited to welcome someone who can help us continue this work and contribute their own insights to shaping the future of employer pharmacy benefits.
System Development Engineer, Legal Technology
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Join our Legal Technology Third Party Application team as a System Development Engineer and help transform how our Legal department manages critical business data. You'll lead the modernization of our technology infrastructure by designing and implementing automation solutions that eliminate manual, repetitive tasks—reducing operational burden while enabling our legal teams to focus on high-value work. Working with a collaborative team of six engineers, you'll balance strategic automation initiatives with operational excellence, leveraging your expertise in systems development, API integration, and cloud infrastructure to drive meaningful impact across our organization.<br/><br/>Key job responsibilities<br/>- Lead and contribute to strategic initiatives around AI/ML automation, integration, and knowledge management, establishing new capabilities and best practices for the team<br/>- Design and implement automation solutions that integrate with third-party tools via APIs, reducing manual effort for Legal department customers and improving data accuracy and timeliness<br/>- Lead the modernization and migration of on-premises services to cloud-based infrastructure on AWS, ensuring reliability, security, and operational efficiency<br/>- Write, maintain, and enhance code for operational improvements including automated security updates, data synchronization, and system monitoring<br/>- Collaborate with cross-functional teams to understand customer needs, identify automation opportunities, and translate requirements into technical solutions<br/><br/>A day in the life<br/>As a System Development Engineer on our team, you'll split your time between strategic automation projects and operational excellence. You might start your day reviewing a request from our Legal customers about streamlining data synchronization between our internal systems and external platforms—then design an API-based solution to automate what's currently a manual process. Later, you could be collaborating with your teammates to plan the migration of an on-premises service to AWS, ensuring minimal disruption while improving reliability and reducing maintenance overhead.<br/><br/>You'll also contribute to our team's evolution from interrupt-driven operations to more strategic work. This might include implementing automated security updates to reduce manual patching efforts, enhancing our internal infrastructure, or exploring how AI and machine learning can further streamline legal technology workflows. Your work directly impacts how efficiently our Legal department operates, and you'll have the autonomy to identify opportunities where automation can create the most value.<br/><br/>About the team<br/>We are a small, agile team of six engineers embedded within a larger software engineering organization, dedicated to supporting the Legal department's technology needs. Our mission is to manage and optimize third-party tools—including Anaqua, GEMS, SharePoint, and iManage—while modernizing our infrastructure and embracing new automation capabilities.<br/><br/>Our team is transitioning from a primarily operational, interrupt-driven model to a more balanced approach that combines operational excellence with strategic innovation. We've successfully addressed legacy challenges like manual server patching and gaps in monitoring, which has freed us to focus on higher-impact work. Today, our efforts are roughly 25-50% operational with the remainder dedicated to building new automation solutions and knowledge management capabilities.<br/><br/>We're excited about the future direction of our work, particularly around AI and machine learning integration, LLM-based automation, and Model Context Protocol initiatives. As a System Development Engineer joining our team, you'll help shape how we approach these emerging technologies while mentoring your colleagues and establishing best practices for sustainable, scalable solutions. You'll work closely with Legal customers to understand their pain points and translate those insights into efficient, reliable automation that makes their work easier.
Executive Assistant, Technology, AI & Analytics (TAA)
Amazon Web Services, Inc. · Seattle, USA
On-site6 days agoApply →Partner closely with 2-3 directors in TAA to work on the traditional responsibilities (below) of an EA, and ALSO to explore how to rethink the role of the EA in the future, using technology the right way to enhance human activity while leveraging the new things AI enables. We are looking forward and pushing this space (calendaring, agenda setup, templates, automation, etc.), and we want an EA to partner with us so we can all reimagine productivity. This will help the person acquire a set of highly coveted skill in the market today as a strong stepping stone for their careeer.<br/><br/>Key job responsibilities<br/>AI-Forward Mindset: Embrace AI tools and new ways of working to continuously improve efficiency and reimagine how administrative and operational work gets done, brainstorm with senior leaders and parter with a team of technical experts to help us change the processes, educate people and build automation and enhance individual output with technology.<br/><br/>Calendar & Scheduling Ownership: Manage complex, multi-time zone calendars for 2 or 3 Directors, proactively resolving conflicts and optimizing time allocation across strategic priorities<br/><br/>Travel & Expense Coordination: Handle end-to-end domestic and international travel logistics, including flights, accommodations, ground transportation, and detailed itineraries. Process expense reports accurately and in compliance with Amazon policies<br/><br/>Deliverable Tracking & Follow-Through: Attend key leadership meetings, track action items, and drive completion of deliverables across teams. Prepare executives for meetings by gathering relevant materials, briefing documents, and background information<br/><br/>Leadership Partnership: Work closely with Directors to provide real-time prioritization of business activities, exercising sound judgment and making autonomous decisions in ambiguous situations. Handle confidential information with the highest discretion<br/><br/>Cross-Functional Collaboration: Build strong relationships with Executive Assistants, recruiting, and stakeholders across the broader organization, acting as a liaison for direct reports and helping the team navigate dependencies<br/><br/>Events & Offsites: Plan and execute team events, offsites, all-hands meetings, and cross-team gatherings for teams of 50+ employees. Coordinate logistics for leadership summits, re:Invent activations, and team celebrations. Travel onsite to support events and external engagements as needed<br/><br/>Team Engagement & Communications: Drive team communication cadence — coordinate all-hands agendas, distribute key updates, maintain team distribution lists, and support internal newsletters or announcements. Help foster team culture through recognition programs, milestone celebrations, and team-building initiatives<br/><br/>Team Operations: Support budget tracking and purchase order processing. Coordinate onboarding for new team members, including workspace setup and orientation scheduling. Draft correspondence, presentations, and communications on behalf of the executives<br/><br/><br/><br/>About the team<br/>We are a healthy and fun team inside of AWS Marketing, that love to explore and use technology to simplify our lives. We value human connection, we value partnerships, we value our team, and we value supporting them to have life harmony, develop and grow. We also think big and we want to challenge how things are done, we take pride in our craftand use technology to enhance what people do. Primary two teams to support for now are CTO and DSE inside of TAA https://w.amazon.com/bin/view/TeamOS/Context/TAA-EiR-Vault/TAA-EiR-overview/
Sr Product Manager - Tech, Finance Technology
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Are you interested in building high-performance, globally scalable financial systems and infrastructure that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the idea of solving one of the most complex financial coordination challenges at a global scale — where every transaction touches tax, accounting, and treasury simultaneously — sound like your kind of problem? If so, the Amazon Finance Technology (FinTech) team is for you!<br/><br/>Amazon FinTech is looking for a Senior Product Manager – Technical (PM-T) to deliver scalable products that will help our Accounting, Tax, and Treasury customers improve intercompany transaction processing, tax calculation, settlements, and data management to enhance controllership and reduce manual effort through automation. Intercompany transactions underpin billions of dollars in financial flows across Amazon's global legal entities — and the systems that manage them need to be as robust as the business they support.<br/><br/>We are seeking an experienced, results-oriented, and self-motivated Product Manager with a passion for solving complex problems and delivering high-quality technical products. In this role, you will develop product strategy, define product requirements, and partner with global internal teams to drive impactful outcomes. You will influence engineering and cross-functional stakeholders, and bring first-principle thinking to every decision. Success in this role requires the ability to move fast, think deeply, and take full ownership of outcomes — from strategy through execution.<br/><br/>The ideal candidate thrives in entrepreneurial environments where ambiguity is the norm, not the exception. You bring strong ownership and accountability, a sharp business and product sense, and a solid understanding of financial and accounting concepts. You are relentlessly curious — always seeking new inputs, questioning assumptions, and driving clarity where others see uncertainty.<br/><br/>High judgment, the ability to influence without authority, analytical rigor, and exceptional communication are essential. You are equally comfortable partnering with technical and non-technical stakeholders, and you understand that great product management means carrying the work forward — not just setting the vision.<br/><br/>Key job responsibilities<br/>As a Senior Product Manager – Technical, you will lead large-scale product initiatives from vision through delivery. You will define long-term strategy for the intercompany program, identify gaps and opportunities, and build solutions that address complex business, financial, and regulatory needs.<br/><br/>* Own the product strategy, roadmap, and vision for a component within the intercompany program, aligned to broader business objectives<br/>* Lead the end-to-end product lifecycle from discovery and requirements gathering through design, delivery, launch, and post-launch support<br/>* Translate complex business, financial, and regulatory requirements into clear technical specifications, user stories, and acceptance criteria<br/>* Partner with engineering and design teams to deliver high-quality scalable solutions<br/>* Build direct relationships with Accounting, Tax, and Treasury stakeholders to deeply understand customer pain points, validate solutions, and ensure products deliver measurable value<br/>* Influence and align cross-functional stakeholders at all levels — managing upward and downward communications with clarity and precision<br/>* Establish key performance indicators (KPIs) and success metrics; monitor product performance and drive continuous improvement using data and customer insights<br/><br/>About the team<br/>FinTech's charter is to enable Finance and Global Business Services (FGBS) teams, and amplify the benefit of FGBS teams to support the growth, expansion, and restructuring of the businesses. The Intercompany team builds technology solutions to manage the lifecycle of intercompany transactions at Amazon, which includes Transaction Processing, Tax Administration, Settlements, and Data Management. Intercompany transactions between Amazon legal entities are vital to our financial operations, facilitating the exchange of goods, services, funds, and resources. Our team's mission is to equip our customers with the tools to ensure compliance across all intercompany transactions while supporting Amazon's continued growth.
Sr. Manager, Product Marketing, Cross-Devices Marketing & Technology
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Amazon Devices—the team behind Echo, Kindle, Fire TV, Ring, Blink, eero, and more—is seeking a Sr. Manager of Product Marketing to lead a team within our Cross-Devices Marketing organization.<br/><br/>You will lead a team responsible for optimizing how customers discover, evaluate, and purchase across our portfolio of devices. Your team's work includes data-driven decision making, focusing on marketing attribution, analytics and channel performance, alongside experimentation, customer targeting, and cross-product visibility strategies. You will use data to understand what drives customer behavior across our marketing surfaces, identify where we can improve, and build the mechanisms to act on those insights at scale.<br/><br/>What We're Looking For: <br/>A results-oriented leader who builds strong teams and raises the bar on talent. You should be comfortable operating across multiple priorities in a fast-moving environment, leading through ambiguity, and communicating progress to senior stakeholders with clarity and precision. Experience in product marketing, digital marketing, marketing analytics, and team leadership is essential.<br/><br/>The position is based in Seattle, covering the North America region.<br/><br/>Key job responsibilities<br/>In this role, you will:<br/>- Lead a team focused on Devices marketing across off and onsite surfaces<br/>- Develop frameworks for understanding how customers move through our marketing funnel, what influences conversion, and where we have leverage<br/>- Drive experimentation programs that optimize CX and improve business outcomes<br/>- Build relationships with product line leaders, central teams, and technology partners to influence the customer experience<br/>- Establish mechanisms and reporting that give leadership clear visibility into marketing inputs and their connection to business results<br/>- Identify and drive long-term process improvements that scale the team's impact
Data Engineer II, AWS Sustainability Technology
Amazon Data Services, Inc. · Seattle, USA
On-site6 days agoApply →<br/>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.<br/><br/>You'll join a diverse team of software, data, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br/><br/>We are calling on data engineers who want to make sustainability a core feature of AWS services. The Science, Services, Infrastructure, and Innovation (S2I2) Engineering team builds measurement, intelligence, and decision-support systems that embed sustainability into how AWS designs, procures, and operates its infrastructure. We own the data products that power sustainability decisions across AWS — from life-cycle assessments and material flow analysis to carbon allocation models and service-level sustainability profiles.<br/><br/>In 2019, Amazon co-founded The Climate Pledge and made a commitment to achieve net-zero carbon by 2040 — 10 years ahead of the Paris Agreement. We invited others to join us and there are now more than 300 businesses and organizations across 51 industries and 29 countries that have signed the Pledge, which means we are collectively coming at the climate crisis from nearly every sector and nearly every angle.<br/><br/>As part of our efforts to decarbonize our business, Amazon became the world's largest corporate purchaser of renewable energy in 2020 and achieved its goal of matching 100% of operations with renewable energy in 2024 — seven years ahead of the original 2030 target. Our focus now extends beyond renewable energy to carbon-free energy sources, embodied carbon reduction, circular economy, and water stewardship across our entire infrastructure.<br/><br/>Come join the team that is building the data infrastructure and intelligent systems that enable AWS to measure, reduce, and ultimately eliminate its environmental footprint — across carbon, materials, and water — while helping AWS customers meet their own sustainability commitments.<br/><br/>Key job responsibilities<br/>- Design, build, and maintain large-scale data pipelines and models that power sustainability measurement across AWS — including life-cycle assessments, material flow analysis, carbon allocation, and service-level sustainability profiles<br/>- Partner with research scientists and applied scientists to productionize sustainability models (LCA, MFA, Scope 3) into reliable, automated, production-grade systems<br/>- Build and maintain data products for the AWS Supplier database, enabling sustainability-informed procurement and supply chain decisions<br/>- Build the data infrastructure for Service Sustainability Profiles (SSP) — a system that measures and attributes environmental impact at the service level, enabling AWS service teams to understand and reduce their footprint, and AWS customers to take ownership of their environmental impact through granular, accurate carbon data<br/>- Own data quality, lineage, and trust — ensuring every output meets the rigor required for third-party assurance and customer-facing reporting<br/>- Contribute to the Sustainability Data Platform (SDP), building shared data infrastructure that scales across Circular Economy, Scope 3, and Net Zero workstreams<br/>- Support the evolution toward decision intelligence — building self-service data products that reduce the time from sustainability question to grounded answer<br/><br/>A day in the life<br/><br/>As a Data Engineer on the S2I2 Engineering team, you'll build the data products that turn sustainability science into actionable intelligence for AWS. On any given day, you might be:<br/><br/>- Working with research scientists and applied scientists to take a life-cycle assessment or material flow analysis model from prototype to production-grade pipeline<br/>- Designing data models that track carbon emissions, material flows, or supplier sustainability attributes across AWS's global infrastructure<br/>- Building pipelines that feed Service Sustainability Profiles — enabling AWS service teams to see their environmental footprint and customers to report on theirs<br/>- Extending the AWS Supplier database to support sustainability-informed procurement decisions<br/>- Debugging data quality issues where precision matters — because your outputs inform real infrastructure investments and go through third-party assurance<br/>- Collaborating with the Scope 3 assurance team to ensure data lineage and methodology are audit-ready<br/>- Prototyping self-service tooling that lets internal stakeholders answer sustainability questions without filing a ticket<br/><br/>Your internal stakeholders include sustainability scientists (who define the models you productionize), program managers (who use your data products to drive abatement programs), and AWS service and infrastructure teams (hardware engineering, procurement, operations) who consume sustainability intelligence to inform design and purchasing decisions. You'll work across multiple workstreams — Circular Economy, Scope 3, Net Zero, AWS Supplier, and Service Sustainability Profiles — so breadth and context-switching are part of the job.<br/><br/>About the team<br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. <br/><br/>Inclusive Team Culture<br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. <br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. <br/>
Software Development Engineer, Discovery Tech, US Prime & Marketing Technology
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Do you want to reach the next level in your career? Are you looking for new challenges and solving hard problems while using top-notch technologies? Join us and you'll help millions of customers to discover the best from a multi-billion product selection!<br/><br/>Discovery Tech team helps customers discover and engage with new, popular and relevant products across Amazon worldwide. We do this by combining technology, science, innovation and creativity to build new customer-facing features and experiences alongside intuitive tools for marketers.<br/>You will be responsible for creating products that help customers to shop cross-category, easily discover new ideas, new categories and new brands and have fun while shopping. Through leveraging machine-learning models, you will drive opportunities to automate Amazon’s cross-category marketing and merchandising and will help to deliver the best possible shopping experience for Amazon’s customers all over the globe. You will also be working on building automated systems that merchandize Amazon stores at scale. You will be using AWS services to build automation.<br/>We believe in regular feature development and frequent experimentation, allowing us to continuously improve the customer experience. You will have the opportunity to explore the many channels Amazon provides for customer outreach and engagement across multiple channels (retail website, email, display). The team provides a great opportunity to make an outsized impact in a burgeoning space and on fresh or even yet to be built products and services. There are few opportunities anywhere to start on a new team and make an immediate impact at this scale. We need bright and very talented people to help us fulfill our mission of making Amazon the most loved shopping destination for each customer in the World!<br/><br/>As a Software Development Engineer on our team, you will bring your ability to dive deep into the most complex technical problems to take Amazon Prime acquisition and retention experiences to the next level. You will build systems that maximize Prime member growth. You will enhance the functionality of existing systems, increase our ability to scale, and build new systems, contributing to all aspects of the software development lifecycle including design, development, documentation, testing and operations. You will use your strong verbal and written communication skills to deliver high quality results in a fast-paced environment. As a part of our team, you will deliver robust features, intuitive designs, back-end services and user interfaces that make it easy for customers to find relevant products in Amazon<br/><br/>Key job responsibilities<br/>As a software development engineer on the team, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of product features from beginning to end. You will:<br/><br/>- Work with the team to drive business decisions<br/>- Design, implement, test, deploy and maintain innovative software solutions to transform service performance, compliance, durability, cost, and security.<br/>- Use software engineering best practices to ensure a high standard of quality for all of the team deliverables<br/>- Leverage GenAI in science for model building and in software development<br/>- Write high quality distributed system software<br/>- Work in an agile development environment, where you prioritize the highest value solutions for customers.
Solutions Architect, AGS Software and Technology (SWAT)
Amazon Web Services, Inc. · Seattle, USA
On-site6 days agoApply →AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service and unmatched technology. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow<br/><br/>Cloud is the new normal and our customers are interested in leveraging AWS to increase agility, improve security, reduce costs and gain global footprint. <br/><br/>Our customers are at the forefront of this adoption. AWS Solutions Architects help educating our customers on how to craft highly scalable, flexible, resilient, secure and cost-effective cloud architectures. As a trusted customer advocate, the solutions architect will help organizations understand advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mind share and broad use of AWS within organizations ranging from new start-ups to large enterprise customers. The ability to link technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.<br/><br/>We are looking for a candidate who is comfortable at the intersection of technology and business. They will be broadly competent across many areas of technology and deep in a handful of areas. It's ok for them to be less deep in some places, but we need to feel confident that they have the fundamentals and the ability to learn complex new technologies quickly. <br/><br/>On the business side, we are looking for excellent communication skills. The Solutions Architect will spend most of their day interacting with customers via email, phone, WebEx, and in-person meetings. They will meet with developers, team leads, engineering directors, and CxOs. Given the large portion of customers who are self-served, interest in and ability to create one-to-many content such as reference architectures and blog posts is an important part of the role.<br/><br/>On the soft-skills side, we are looking for ability to moderate tone and technical depth based on audience and solid ability to pick up on non-verbal communication. Also ability to pick up on “un-said” drivers is important.<br/><br/>On the personal attributes side, we are looking for individuals who are passionate about technology and have the drive and capability to absorb and retain vast amounts of deep technical information continuously. People who might get easily bored in slower moving environments might do well here.<br/><br/>Key job responsibilities<br/>- Partner with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.<br/>- Educate SWAT customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.<br/>- Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.<br/>- Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS.<br/>- Capture and share best-practice knowledge within the AWS solutions architect community.<br/>- As a key member of the business development and sales team, ensure success in building and migrating applications, software and services on the AWS platform.<br/>- Author or otherwise contribute to AWS customer-facing publications such as whitepapers.<br/>- Act as a technical liaison between customers and product teams and help evolve the AWS platform.<br/>- Depending on location this role requires 25% domestic travel.<br/><br/>About the team<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. <br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. <br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Sr. Manager, Product Marketing, Cross-Devices Marketing & Technology
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Amazon Devices—the team behind Echo, Kindle, Fire TV, Ring, Blink, eero, and more—is seeking a Sr. Manager of Product Management to lead a team within our Cross-Devices Marketing organization.<br/><br/>This role will lead a team of PMs who drive and optimize how customers discover and buy Devices online. You will own integrated marketing strategy on- and offsite, customer segmentation and targeting, channel marketing execution, and A/B and multivariate experimentation. Your team will also co-owns topline business goals, optimizing the customer journey from impression through conversion. You will also help build and scale AI-powered marketing solutions that transform how we create, target, and measure campaigns. <br/><br/>This role combines strategic ownership of business outcomes with hands-on leadership of a high-performing team in one of Amazon's most visible product organizations. You will use data to understand what drives customer behavior across our online surfaces, identify where we can improve, and build the mechanisms to act on those insights at scale.<br/><br/>What We're Looking For: <br/>A results-oriented leader who builds strong teams and raises the bar on talent. You should be comfortable operating across multiple priorities in a fast-moving environment, leading through ambiguity, and communicating progress to senior stakeholders with clarity and precision. Experience in sales, product marketing, data-driven decision making, and team leadership is essential.<br/><br/>The position is based in Seattle, covering the North America region.<br/><br/>Key job responsibilities<br/>In this role, you will:<br/>- Lead a team focused on Devices marketing across off and onsite surfaces<br/>- Develop frameworks for understanding how customers move through our marketing funnel, what influences conversion, and where we have leverage<br/>- Drive experimentation programs that optimize CX and improve business outcomes<br/>- Build relationships with product line leaders, central teams, and technology partners to influence the customer experience<br/>- Establish mechanisms and reporting that give leadership clear visibility into marketing inputs and their connection to business results<br/>- Identify and drive long-term process improvements that scale the team's impact
Forward Deployed Engineer, Content, Brand TEchnology and Applied AI
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →What if you could shape how AI agents and marketers work side by side to create, manage, and deliver content on a global scale? AWS Marketing is shifting from tool-assisted to AI-native, and it won't happen from a product silo. It happens when someone embeds directly with the teams doing the work, sees how content actually moves through the system, and rebuilds it with AI from the inside out. <br/><br/>We are looking for a Senior Forward Deployed Engineer to embed directly with Product Managers and marketing teams across AWS. You'll turn their highest-friction workflows into AI-first systems where AI agents can reinvent how work gets done. Your role: figure out what the future-state workflow needs to look like, design how agents and humans collaborate within it, wire the systems together, and drive the effort from prototype to production. You are the connective tissue between what's possible and what actually ships. <br/><br/>The work spans the full content lifecycle - web publishing, creative production, localization, brand operations. One week you may be wiring an agent into a creative workflow, the next redesigning how global content flows across AWS properties through AI-enabled translations, the next prototyping a system that turns a brief into a publishable asset with a human in the loop at exactly the right moments. <br/><br/>This is not a traditional role. You put working software in people's hands to validate ideas in hours, not weeks. You are comfortable with MCPs, orchestration frameworks, and tool integrations, and you have the product judgment to know what's worth scaling versus what's just technically interesting. In a world where everyone can build with AI, you bring great taste: the ability to distinguish great from good through deep customer empathy, structured problem framing, and relentless focus on adoption as the finish line. <br/><br/>60% building, 40% leading. You'll have executive sponsorship and engineering partners to scale what works. Your prototypes won't die in a backlog; they'll become platform investments that serve hundreds of marketers and touch millions of customer-facing assets. <br/><br/>Key job responsibilities<br/>Build to learn. Take identified opportunities and turn them into working prototypes using model APIs, agent frameworks, and lightweight code. Compress the distance from idea to conviction. <br/><br/>Design the human-agent experience. Define where humans stay in the loop, at which steps, and with what controls. Shape how marketers discover and interact with agents, and how agents collaborate with each other through protocols, context passing, and trust signals. <br/><br/>Turn validated prototypes into production architectures. Partner with engineering to move from "this works" to "this ships". Defining the technical path, integration points, and data contracts that make a prototype durable. <br/><br/>Own agent quality in production. Define evaluation frameworks, set quality thresholds, monitor drift after model or data changes, and drive continuous improvement based on real usage. <br/><br/>Build the scaffolding that accelerates the team. Create reusable patterns, agent templates, integration blueprints, and reference architectures that make PMs and engineers faster at shipping AI-native workflows. <br/><br/>Evangelize what's possible. Run workshops and provocations that help stakeholders experience the future through working artifacts, not decks. Turn skeptics into co-owners by putting working software in their hands. <br/><br/>About the team<br/>The Content, Brand Technology and Applied AI team builds the foundational technology that powers content creation, management, and distribution for AWS Marketing. We are at the forefront of integrating AI and agentic orchestration into marketing workflows, working across content generation, asset management, content health, localization, and channel distribution. Our systems serve hundreds of marketers and touch millions of customer-facing content assets across aws.amazon.com. <br/><br/>We move fast, we build with taste, and we measure success not by what ships but by what gets adopted and loved. We believe the best way to shape the future is to build it, validate it, and put it in people's hands. <br/><br/>This is a unique opportunity to shape the AI-powered future of content technology at AWS Marketing. You will work at the intersection of AI, content management, and marketing technology, with significant ownership to define the design technology practice from the ground up and drive outcomes felt across the organization. <br/><br/>Relevant Leadership Principles: Think Big, Invent and Simplify, Bias for Action, Earn Trust.
Software Development Engineer II, AWS Events Technology Mobile App Team
Amazon Web Services, Inc. · Seattle, USA
On-site6 days agoApply →The AWS Event Technology Team (ETT) is at the forefront of delivering exceptional event experiences for our customers. We design, build, and support a cutting-edge platform that empowers marketers to create and manage thousands of virtual and in-person events annually, from large-scale conferences like re:Invent to smaller events.<br/><br/>Join our Event Technology Mobile App team as a Software Development Engineer and play a pivotal role in shaping the future of AI-driven event experiences. You will spearhead the development and enhancement of our world-class personalization and AWS Events Mobile App, ensuring a seamless and engaging experience for attendees worldwide. Collaborate closely with AWS global marketing stakeholders, providing innovative tools, governance, and operational support to drive AWS growth and elevate attendee experiences to new heights.<br/><br/>Key job responsibilities<br/>As an SDE II, you will design, build, and operate a multi-agent conversational AI system powered by Amazon Bedrock that serves 500,000+ attendees across 45+ AWS events annually. You will own end-to-end feature delivery across the full stack — React Native mobile frontend, serverless backend services (Lambda, API Gateway, DynamoDB), and LLM orchestration layer — with direct accountability for performance, reliability, and quality at scale. Your work includes architecting real-time streaming protocols for sub-second response delivery, building data-driven feedback systems that measure and improve AI response accuracy across specialized agent domains, and developing intelligent push notification infrastructure with context-aware delivery. You will define and instrument operational metrics to drive continuous model and system improvements, contribute to system design reviews for high-traffic scenarios (re:Invent scale: 50K+ concurrent users), and partner with product, design, and applied science teams to evaluate new LLM capabilities and agent orchestration patterns. You will mentor junior engineers and interns, raise the engineering bar through code reviews and documentation, and own operational excellence — writing runbooks, designing for graceful degradation, and maintaining high availability during peak event periods.
Data Scientist- Finance AI Transformation, Global FP&A Technology, GFT, Corp FP&A
Amazon.com Services LLC · Seattle, USA
On-site6 days agoApply →Join Amazon's Global FP&A Technology (GFT) team as a Data Scientist, where you'll shape the future of FP&A operations by building the forecasting and AI capabilities behind Amazon's financial planning. <br/><br/>As part of GFT's mission to streamline, optimize, and drive financial excellence through technology, you'll work closely with Corporate FP&A teams and cross-functional stakeholders to develop scalable data science solutions that support strategic finance objectives. Your work will contribute directly to enhancing reporting, planning, cost allocations, and business enablement tools that empower finance teams across the organization.<br/><br/>The models you build here ship to production and directly influence how Amazon plans its finances. Our forecasts drive stock-based compensation — a P&L expense of over $20B a year — and the headcount outlook spanning Amazon's ~1.5M employees, feeding the OP1, OP2, and Board-level planning cycles. A growing part of our charter is building AI capabilities that take on repetitive work in finance. Today this work takes many manual hours per cycle, spans disconnected tools and relies on repeated handoffs. This is the forward-looking edge of GFT, and a space where you can build agents and AI systems that finance teams use directly.<br/><br/>We are looking for a results-driven scientist to join our team in Seattle. You will work with FP&A teams, product managers, software engineers, data engineers, UX designers, and front-end engineers to understand key requirements, and you'll lead the design and development of data science products and services. The ideal candidate brings strong problem-solving skills, stakeholder communication skills, and the ability to balance technical rigor with delivery speed and customer impact. This is a great opportunity for someone looking to drive the next generation of data science architecture, design, and development that scales to support Amazon's business growth and the FP&A function.<br/><br/>Key job responsibilities<br/>1. Apply a range of data science methodologies — statistical modeling, machine learning, and time series analysis — to solve complex forecasting challenges.<br/><br/>2. Lead the end-to-end lifecycle of forecasting models — from research and experimentation through production launch — including defining success metrics, obtaining stakeholder sign-off, and managing rollout in collaboration with software and data engineering.<br/><br/>3. Run large-scale exploratory data analysis and rigorous experiments at scale to uncover patterns, evaluate models, and improve performance.<br/><br/>4. Partner with finance stakeholders, engineers, and other scientists to understand customer needs and deliver solutions that meet them.<br/><br/>5. Translate complex research findings into clear, factually correct documents and explain technical concepts to technical and non-technical audiences.<br/><br/>About the team<br/>GFT team is a Finance Technology team within Corp FP&A. On our team, we enjoy a unique vantage point into everything happening within Amazon. As part of that, this role would be part of a team that is responsible for Company’s enterprise-wide financial planning & analytics environment. The data flowing through our platform directly contributes to decision-making by our CFO and all levels of finance leadership. If you’re passionate about building tools that enhance productivity, improve financial accuracy, reduce waste, and improve work-life harmony for a large and rapidly growing finance user base, come join us!
Marketing Technology Manager, Forward Deployed, Global Marketing Programs
Amazon Web Services, Inc. · Seattle, USA
On-site6 days agoApply →AWS Marketing is seeking a strategic, technically proficient, and customer-embedded Marketing Technology & Operations Manager to support the Events, Sports, and Sponsorship (ESS) team. Modeled after the Forward Deployed Engineer concept, this role is designed to be deeply embedded with ESS sub-teams — sitting alongside stakeholders to understand their workflows firsthand and identify/build custom solutions that solve real operational problems.<br/>This role is responsible for managing cross-functional operational programs including application security compliance, ESS’ marketing technology strategy and administration, digital asset management, and workflow automation — all with a focus on being AI-native wherever possible. The ideal candidate thrives in ambiguity, can manage multiple concurrent workstreams, and is passionate about building scalable processes that are simplified and automated.<br/>You will serve as the embedded technical partner for teams across Events, Sports, and Sponsorship — ensuring security compliance, tooling strategy, roadmap execution, and workflow efficiency. This role will partner cross-Marketing as well, partnering with Events Technology, Marketer Experience, Data Science & Engineering etc. Unlike a traditional program manager who operates at a distance, you will deploy directly to teams, observe pain points in real time, prototype solutions rapidly, and iterate based on immediate feedback. This role requires a balance of technical acumen, stakeholder management, an incredible ability to Invent and Simplify, and a Bias for Action to drive operational excellence across a complex marketing organization.<br/><br/><br/>Key job responsibilities<br/>Tooling Strategy & Automation (Primary Focus)<br/>• Create and own the technology tooling roadmap for the ESS organization, focusing on efficiency, scale, and evaluation of buy vs. build trade-offs with an AI-first approach<br/>• Optimize marketing technology tools based on ESS’ needs including Airtable, Amazon S3, Asana, Workfront, Quick, SharePoint, Highspot, DAM/MAM, Box,— building SOPs, managing access requests, configuring automations, and driving workflow optimization<br/>• Design and implement workflow automations and API integrations between platforms (e.g., Airtable ↔ Opus OASYS, reporting APIs to QuickSight)<br/>• Identify and deploy agentic tools across the ESS business (e.g., agents, MCPs, connectors, skills, Slack bots) to reduce manual workload, integrate systems, and improve team self-service capabilities<br/>• Own continued tooling and workflow evaluations; develop and introduce new workflows to enhance team productivity<br/>Forward Deployed Engineering & Embedded Solutions<br/>• Embed directly with ESS sub-teams (Events, Sports, Sponsorships) through rotational assignments, office hours, and on-demand sprints — observing workflows, surfacing automation opportunities, and delivering hands-on technical enablement <br/>• Rapidly prototype, ship, and iterate on custom solutions (skills, agents, connectors, dashboards, Slack bots, data pipelines) with a bias toward MVPs in days, not weeks — owning each solution from discovery through documentation and ongoing support<br/>• Serve as the technical bridge between ESS teams and centralized Marketing Technology partners, translating business needs into technical requirements and advocating for scalable, extensible solutions<br/>• Build bespoke internal tools, agents, and skills tailored to specific team workflows that would not otherwise be prioritized on a central roadmap (e.g., Airtable automations, QuickSight dashboards, custom integrations)<br/>• Champion technical self-service by training non-technical team members on low-code platforms, AI assistants, and internal tooling<br/>Security & Compliance<br/>• Own and manage the end-to-end third-party Application Security (AppSec) review process for the ESS team, including ticket submissions, vendor relationships, compliance monitoring, security reviews, and close partnership with Marketing Security (MarSec) teams<br/>• Serve as the Subject Matter Expert (SME) for AppSec requirements, proactively managing renewal timelines and advising internal stakeholders on compliance obligations<br/>Content & Data Operations<br/>• Own documentation and knowledge graph strategy across ESS, with a focus on ensuring files and data are structured for seamless utilization by agentic tools and AI workflows<br/>• Drive site maintenance and content redesign for ESS Team SharePoint and Wiki pages<br/>• Manage data migration projects (e.g., Quip to SharePoint) and coordinate with platform migration POCs<br/>• Ensure data architectures and information taxonomies align with the broader Strategy &Ops team to enable both human and AI consumption<br/>