Aws Jobs in Sydney, USA

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. <br/><br/>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br/><br/>Are you interested in building hyper-scale services in the cloud. At AWS, engineers get the chance to work on scalability solutions, large scale applications and entirely new products that change the landscape for billions of users worldwide. From RDS to AQUA, Redshift to Aurora, Platform to Builder Tools and Networking Services that power our global network; AWS engineers are simplifying the complex.<br/><br/>This role is part of our Best Fit job match program. We have a variety Software Engineering roles across ANZ. Apply for this role to be considered for multiple roles.<br/><br/>Key job responsibilities<br/>- Design, develop, test, deploy, maintain and improve software<br/>- Investigate design approaches, prototype new technology and evaluate technical feasibility<br/>- Write high quality distributed system software and perform peer code-reviews<br/>- Perform development and maintenance of key system features<br/>- Drive best practices and engineering excellence<br/>- Provide technical direction to the team and identify areas of focus<br/>- Establish architectural principles, selecting design patterns and mentoring team members on their appropriate application<br/>- Create and review software design documentation and mentor junior engineers<br/>- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.<br/><br/>A day in the life<br/>AWS engineers build at a scale rarely seen. You will have the chance to work on new and existing products, that directly impact the lives of millions, if not billions, of users around the globe. You’ll collaborate with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility. You’ll write high quality distributed system software and drive engineering best practices. Working in an Agile/Scrum environment you’ll establish architectural principles and mentor team members.<br/><br/>AWS engineers are versatile, able to simplify the complex and remove obstacles so builders can build. When you join, you will work on projects that are critical to AWS, and our customers needs. You will have opportunities to continue to grow and follow your passion, with exposure to different teams and locations as the business continues to evolve.<br/><br/>One of the keys to AWS’s success is its top-tier collaborative culture. You will be working closely with a talented team of managers and engineers that will push your technical abilities while you bring new innovations to widely adopted and fast growing services.<br/><br/>Amazon offers an equitable salary package that includes shares, sign-on bonus, and a host of benefits. You will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent and build for the customer.<br/><br/>Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences.<br/><br/>About the team<br/>About AWS<br/><br/>Diverse Experiences <br/>Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. <br/><br/>Why AWS <br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Work/Life Balance <br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. <br/><br/>Inclusive Team Culture <br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/><br/>Mentorship and Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br/>

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br/><br/>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br/><br/>Are you passionate about building innovative service architectures that solve real world problems in the context of one of the largest networks on Earth? Do you want to be part of a group that is reducing the complexity of operating the global AWS network backbone for our customers? The AWS network is one of the largest networks in the world, and its performance and availability are key differentiators in delivering the best cloud computing platform available.<br/><br/>The AWS Network Backbone Organization owns containerized solutions that protect the AWS network against impact every single day. The team is looking for a Software Development Engineer (SDE) to help expand solutions that support the backbone of the entire AWS global network.<br/><br/>In this role, you will work in a hybrid team of software, systems development, and network engineers to understand requirements and extend platforms that support software-defined networks (SDN). You are joining a high performing team interacting closely with other engineering teams across USA, Ireland and Australia. This position is located in Sydney, AUS and working in the heart of AWS global network.<br/><br/>Millions of customers rely on Amazon’s network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world – achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation.<br/><br/>This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.<br/><br/>Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.<br/><br/><br/>Key job responsibilities<br/>You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.<br/>You’ll also:<br/>• Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.<br/>• Write high quality distributed system software.<br/>• Work in an agile, startup-like development environment, where you are always working on the most important stuff.<br/>• Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.<br/>• Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.<br/>• Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.<br/>• Contribute to documentation of process and procedures.<br/>• Learn from others and help grow those in your team to achieve their best.<br/>• Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.<br/>• Participate in an on-call rotation with your team.<br/><br/>A day in the life<br/>Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range<br/>of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that<br/>look around corners while taking into consideration our customer needs from a cost, performance, and<br/>reliability perspective. Our team develops tooling that provides the required visibility and control of<br/>traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact<br/>to our customers during events.<br/><br/>In this role you:<br/>• Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs.<br/>• Manage customers during problem resolution and operating efficiently under pressure.<br/>• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.<br/>• Travel to data center/network sites and Amazon/customer offices as needed.<br/><br/>About the team<br/>Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is<br/>responsible for the design, implementation, and operations of a wide array of networking infrastructure<br/>that provide global connectivity between all AWS Regions and edge locations.<br/>BERE provides the massive scale required to support our AWS customers and internal services, via a<br/>network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers.<br/><br/>AWS Global Connectivity and Network Availability (GCNA) Videos:<br/>• Working at AWS in the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w<br/>• Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: https://youtu.be/58Q1SyGZ4qg<br/><br/>*Why AWS*<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>*Diverse Experiences*<br/>Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just

Come change the way the world uses the Cloud! At AWS Professional Services Products and Solutions, we don't just support cloud transformations — we accelerate them. Our team builds the internal products and tools that empower AWS consultants to deliver faster, smarter, and more impactful customer outcomes. At the heart of our work is a knowledge base that brings quality, consistency, and efficiency to every customer engagement around the globe. If you're driven to build products that scale impact across thousands of customers and reshape how enterprises adopt the cloud, we want you on our team.<br/><br/>Key job responsibilities<br/>- Lead the design, delivery, and implementation of complex, large-scale systems and features, providing technical guidance and advocating for Amazon's highest engineering standards.<br/>- Collaborate with cross functional roles (e.g. Product and UX), working backwards from customer needs to design solutions that solve real problems.<br/>- Architect and develop robust, scalable, and maintainable services across end-to-end solutions, often spanning multiple platforms (web, mobile, backend)<br/>- Implement and drive best practices in modern software engineering — design, testing, version control, documentation, deployment, and operations — including the adoption of GenAI assistance tools, automated code reviews, and AI-assisted testing.<br/>- Analyse and optimise system performance, scalability, and reliability using data-driven approaches and modern monitoring tools.<br/>- Define technical strategies and contribute to the long-term roadmap, including integration of emerging AI technologies.<br/>- Lead conversations with senior leadership.<br/>- Actively participate in hiring, mentoring, and growing other engineers, and foster knowledge-sharing across the team and the broader organisation.<br/>- Obtain and maintain AWS Certifications.<br/><br/>A day in the life<br/>As a Senior Software Development Engineer (Snr SDE), you'll be a technical leader driving decisions that impact critical customer experiences. You'll tackle complex initiatives head-on—building high-quality, scalable systems for our global customer base while shaping our technical architecture and maintaining direct ownership of key components. Bridging strategic vision with tactical execution, you'll combine hands-on development with system design, mentor team members, and champion engineering excellence to ensure we build maintainable solutions that scale with our business.<br/><br/>About the team<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. <br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. <br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

AWS Professional Services is seeking a Strategic Modernisation Consultant to lead a landmark Agentic AI-powered application modernisation program for one of Australia's largest mining and resources companies. This is a Perth-based engagement to modernise a complex, business-critical legacy platform using generative & agentic AI tooling, domain-driven decomposition, and cloud-native architecture patterns — compressing what would traditionally be a multi-year modernisation effort into an accelerated timeline. The program has already delivered significant value in its first year, validating the approach through working prototypes and measurable business outcomes.<br/><br/>You will be the senior technical and consulting leader for the engagement, responsible for modernisation strategy, executive stakeholder management, multi-partner delivery orchestration, and value realisation. You will lead a cross-functional team of 14+ engineers and architects across three parallel delivery squads, working alongside a global management consulting partner and the customer's internal technology teams.<br/><br/><br/>Key job responsibilities<br/>Strategic Leadership<br/><br/>Own the end-to-end modernisation strategy — from GenAI tooling productionisation through domain decomposition to legacy system retirement<br/>Define and sequence modernisation waves, balancing technical risk, business impact, and resource constraints<br/>Shape program commercial structure, including resource mix, investment trade-offs, and statement of work design<br/>Translate technical progress into business value language for executive and Board-level audiences<br/><br/>Executive Engagement<br/>Operate as a trusted advisor to the customer's CDIO and senior technology leadership at peer level<br/>Partner with delivery partners, including global management consulting leaders, maintaining accountability for technical outcomes within a joint delivery model<br/>Present to and influence C-suite and Board-level stakeholders on modernisation progress, risks, and strategic decisions<br/>Engage with AWS senior leadership on program strategy, escalations, and resource commitments<br/><br/>Technical Leadership<br/>Lead the transition of validated GenAI prototypes from minimum lovable product to production<br/>Define future-state domain architecture for a large-scale legacy platform with 1,000+ integrated assets<br/>Provide architectural oversight across multiple delivery squads, ensuring consistency, quality, and operational readiness<br/>Drive modernisation planning including dependency management, risk mitigation, and integration with enterprise platforms<br/><br/>Team and Capability Building<br/>Lead and mentor a team of senior engineers, architects, and specialists<br/>Build modernisation capability within the customer's technology teams — the goal is customer self-sufficiency by program end<br/>Orchestrate multi-partner delivery<br/><br/>Key job responsibilities<br/>Strategic Leadership<br/>Own the end-to-end modernisation strategy — from GenAI tooling productionisation through domain decomposition to legacy system retirement<br/>Define and sequence modernisation waves, balancing technical risk, business impact, and resource constraints<br/>Shape program commercial structure, including resource mix, investment trade-offs, and statement of work design<br/>Translate technical progress into business value language for executive and Board-level audiences<br/><br/>Executive Engagement<br/>Operate as a trusted advisor to the customer's CDIO and senior technology leadership at peer level<br/>Partner with delivery partners, including global management consulting leaders, maintaining accountability for technical outcomes within a joint delivery model<br/>Present to and influence C-suite and Board-level stakeholders on modernisation progress, risks, and strategic decisions<br/>Engage with AWS senior leadership on program strategy, escalations, and resource commitments<br/><br/>Technical Leadership<br/>Lead the transition of validated GenAI prototypes from minimum lovable product to production<br/>Define future-state domain architecture for a large-scale legacy platform with 1,000+ integrated assets<br/>Provide architectural oversight across multiple delivery squads, ensuring consistency, quality, and operational readiness<br/>Drive modernisation planning including dependency management, risk mitigation, and integration with enterprise platforms<br/><br/>Team and Capability Building<br/>Lead and mentor a team of senior engineers, architects, and specialists<br/>Build modernisation capability within the customer's technology teams — the goal is customer self-sufficiency by program end<br/>Orchestrate multi-partner delivery<br/><br/>About the team<br/>AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. <br/><br/>The Professional Services team at AWS is responsible for assisting enterprise customers as they shift to the cloud by incorporating our services into their overall architecture. We work hand-in-hand with customer teams and AWS partners to provide deep expertise in the architecture, design, development, and implementation of cloud computing initiatives that result in real business outcomes. As part of our team, you’ll accelerate the adoption of our products all while advocating for the success of our customers.<br/><br/>About AWS<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Are you passionate about improving digital experiences for students and citizens by enabling digital transformation in the government, non-profit, health, and education sectors through innovative application of cloud technologies? Our public sector customers are transforming the way government services are developed and delivered via the AWS cloud.<br/><br/>The Digital Innovation Lead is a strategic business development role within the Cloud Innovation Program team. You will accelerate the implementation of replicable public sector cloud successes by organising Innovation Challenges — rapid product development lifecycle opportunities that solve significant community and domain problems through information technology.<br/><br/>Innovation Challenges address tangible problems such as tracking water quality, sharing city transportation data, or enhancing security awareness and literacy. Building on Amazon's 'Working Backwards' approach, you will bring together AWS public sector customers and technology partners to identify, demonstrate, and implement innovative solutions.<br/><br/>Above all the Digital Innovation Lead is an organiser of activities, a builder of communities, a product manager, an innovation coach, and a spokesperson for engagement who works hand-in-hand with an end customer sponsor to communicate the value in Innovation Challenge participation. Innovation Challenge stakeholders include public sector end customers that share the same mission as well as technology and solution vendors that have applicable solutions. Building on the Amazon 'Working Backwards' approach to innovation, the challenge process can be seen as a strategic business development campaign that engages with the various stakeholders through the full range of communication mechanisms.<br/><br/>We are seeking cloud-savvy leaders that bring direct experience in IT business development, product management, communications, and innovation management. Using this experience, working with the end customer sponsor, you will bring together AWS public sector customers and technology partners to identify and demonstrate alternative challenge solutions. You will have a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor to address challenges. An ability to adapt quickly and work cooperatively with varied subject matter experts is essential.<br/><br/><br/>Key job responsibilities<br/>This role operates across the three Industry Business Development pillars:<br/><br/>INSPIRE — Thought Leadership & Community Building<br/>Be the voice of digital transformation and innovation for public sector customers, energising communities and championing the art of the possible.<br/>• Identify: Work with sponsor institutional assets to identify and prioritise Innovation Challenges that will have maximum community impact<br/>• Community: Assess the potential to engage the specific Innovation Challenge community and design communications and outreach programming<br/>• Lead Amazon innovation workshops (e.g., Working Backwards, PRFAQ) to energise and engage stakeholders<br/>• Share: Promote the 'change the world' government digital transformation agenda by vigorously promoting Innovation Challenge solution assets in collaboration with AWS partners and business units<br/>• Represent the voice of the customer and remain accountable for exposing the business opportunity represented by the challenge<br/>• Build and maintain a public profile as a thought leader in public sector digital innovation<br/><br/>TRANSLATE — Strategic Engagement & Solution Design<br/>Translate customer missions and challenges into actionable innovation programs, connecting technology capabilities to real-world outcomes.<br/>• Collaborate: Facilitate communication amongst stakeholders in implementing the Working Backwards approach to innovation<br/>• Design and facilitate Innovation Challenge workshops that bring together public sector mission owners, technology partners, and solution vendors<br/>• Help define the specific stakeholder community needed for each Innovation Challenge<br/>• Build communication plans and leverage innovation infrastructure to enable persistent engagement<br/>• Work hand-in-hand with end customer sponsors to communicate the value of Innovation Challenge participation<br/>• Position Innovation Challenges as strategic business development campaigns that engage stakeholders through the full range of communication mechanisms<br/><br/>ENABLE — Execution & Scalable Impact<br/>Drive hands-on execution of Innovation Challenges, iterating through solutions and building reusable assets that scale impact globally.<br/>• Enhance: Work with Innovation Challenge participants, including technology partners, to iterate through and experiment with solution options<br/>• Document: Create assets on both what worked well and what failed, to be shared with the Innovation Challenge community globally<br/>• Lead a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor<br/>• Adapt quickly and work cooperatively with varied subject matter experts across government, education, and health<br/>• Build replicable frameworks and toolkits that enable other teams and regions to launch Innovation Challenges independently<br/>• Measure and report on challenge outcomes, building the evidence base for cloud-enabled public sector innovation<br/><br/><br/><br/><br/><br/>About the team<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

In this role, you will be part of the team that ensures AWS's supply chain can deliver the datacenter racks, servers, and networking equipment to our datacenters across the globe. The rest of the supply chain looks to us to clear strategic problems and "enable" them to focus on execution. We are the jack-of-all-trades with the best understanding of how the entire end-to-end supply chain works and how to help it run better. <br/><br/>You will partner directly with a local Technical Program Manager (TPM), building and executing a Supply Chain Risk Management (SCRM) program and serving as the vital tactical link to our centralized corporate Trade, Tax, and Compliance organizations. This is a high-judgment role, where you will represent the AWS supply chain during engagements with public sector customers, and must be able to translate customer and regulatory requirements into actionable deliverables, determine what is a true requirement versus a nice-to-have, and understand how to find the balance between cybersecurity and business objectives.<br/><br/>The ideal candidate is technically savvy, capable of leveraging AWS's internal business and artificial intelligence tool to gather data and identify risks before they become problems, as well as interact with both internal and external senior leaders to gain support for new initiatives and obtain consensus with AWS customers. <br/><br/>You will be responsible for identifying, creating, and delivering on your initiatives and must have both excellent interpersonal and writing skills to work across myriad teams in the supply chain, security, and legal organizations to deliver results in an ambiguous operating environment. It will be your responsibility to ensure the supply chain delivers on our security and risk management commitments to our customers, as well as make sure region build and operational teams are able to get the infrastructure hardware they need when they need it.<br/><br/>Key job responsibilities<br/>- Driving consensus and standardization for acceptable levels of risk and best practices across supply chain operations<br/>- Developing technical solutions that drive automation at scale to ensure datacenter infrastructure is delivered on-time, in-full<br/>- Proactively working with other organizations to anticipate gaps between teams, processes, and system architectures, influencing where no formal reporting structures exist<br/>- Articulating in writing (actual papers, not slides) key issues and strategic initiatives for senior leadership<br/>- Acting as a thought and business leader in the field of cybersecurity, supply chain risk management, and supply chain operations<br/><br/>A day in the life<br/>You are at the intersection of the Venn diagram for security, operations, and risk management, and thus work with a variety of different stakeholders. You will primarily focus on addressing supply chain security and risk concerns for U.S.-based public sector customers to allow the supply chain to operate smoothly, but the team supports our global footprint and you will collaborate with international peers to drive standardization and scalable practices across the global supply chain.<br/><br/>About the team<br/>Our team has the greatest end-to-end view and understanding of AWS's supply chain and sits at the center of the Venn diagram of supply chain security, operations, and risk management. We build bridges with both internal and external customers across those different disciplines to find the right balance between them.<br/><br/>Amazon values diverse experiences, and our team is no different. You will join a team with members in different countries, backgrounds, and perspectives. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career hasn’t followed a traditional path or includes alternative experiences, don’t let it stop you from applying.<br/><br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br/><br/>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br/><br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.<br/><br/>As AWS continues to rapidly grow, we seek a Startup Account Manager to earn trust and help drive growth amongst a set of well-funded, high-potential startups.<br/><br/>Startups represent a critically important subset of customers to AWS. These companies have unique needs, technical considerations, sales cycles, and growth trajectories that distinguish them from traditional companies. These businesses require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them on the AWS platform long-term.<br/><br/>The ideal candidate possesses strong sales acumen, knowledge of the startup ecosystem, and a passion for (and familiarity with) AI/ML. You will be working with startups building innovative solutions, so extensive collaboration with external contacts and internal teams will be key to build and execute on plans to meet and exceed sales quota. Your responsibilities will include driving revenue, crafting partnerships, accelerating innovation through service adoption, and ensuring these startups select AWS as their primary cloud provider.<br/><br/>You will align closely with counterparts in business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies and sales plays. You will also work closely with business development teams who are driving strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles in the field. <br/><br/>Key job responsibilities<br/> Manage high growth existing customers<br/> Develop executive relationships and create expansion opportunities<br/> Drive revenue and market share in a defined territory or industry vertical<br/> Drive migration of workloads from other clouds/platforms<br/> Accelerate customer adoption through well-developed sales engagements and successful GTM Strategy<br/> Meet or exceed quarterly revenue and goal targets.<br/> Develop and execute against a comprehensive account/territory plan.<br/> Create & articulate compelling value propositions around AWS services.<br/> Accelerate customer adoption by engaging Founders, CxO, Board of Directors and VC influencers<br/> Work with partners to extend reach & drive adoption.<br/> Develop long-term strategic relationships with key accounts.<br/><br/>About the team<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

We are looking for an experienced Account Manager with a strong history of working with Enterprise customers in the Healthcare and Life Sciences sector. The ideal candidate is a business leader, strategic thinker and problem solver with a reputation for innovation and business value with their customers. They should be a self-starter who is prepared to execute against a strategic account plan, lead a broad cross-functional team and consistently deliver on revenue and growth targets. The ideal candidate will also possess both a sales and some technical background that enables them to drive engagement at CxO and executive levels as with technology stakeholders. Lastly, they thrive in fast-paced, dynamic environments and have excellent communication and presentation skills. <br/><br/><br/><br/>Key job responsibilities<br/> Roles & Responsibilities: <br/> - Drive revenue, market share and customer satisfaction in a defined sales territory<br/> - Meet or exceed revenue targets whilst maintaining robust pipeline and reporting <br/>- Develop long-term strategic relationships at the executive level<br/> - Create and execute against comprehensive account plans<br/> - Collaborate with and rally partners and internal teams to extend reach & drive adoption<br/> - Possess the technical ability to explain (not implement) Cloud Computing, software/infrastructure solutions (Application development, Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc)<br/> - Expect light travel.<br/><br/>A day in the life<br/>AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.<br/><br/>About the team<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. <br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/><br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.<br/><br/>AWS is seeking an experienced Solutions Architect to provide expert guidance to our Financial Services customers. In this role, you will serve as a trusted advisor, helping Financial Services organizations optimize their adoption and leverage of AWS technologies.<br/><br/>The ideal candidate will have expertise in the Financial Services industry or similar regulated industries, working knowledge of Financial Services applications and infrastructure, and a strong understanding of how cloud services can empower customers to modernise their applications, migrate their data centers to AWS, and Accelerate the development of innovative industry solutions.<br/><br/>As a Solutions Architect, you will leverage your domain expertise to architect and deploy resilient, secure, and scalable cloud-based solutions that address the unique needs of Financial Services organisations. You will collaborate closely with customers to understand their business objectives, technical requirements, and compliance constraints, and then recommend the optimal AWS services and best practices to meet their goals. This is an exceptional opportunity for an experienced Solutions Architect who is passionate about driving cloud transformation in the Financial Services sector.<br/><br/>Key job responsibilities<br/>Customer Engagement:<br/><br/>Build strategic relationships with Financial Services customers<br/>Understand their business challenges, technical needs, and compliance requirements<br/>Deliver consultative guidance for cloud transformation initiatives<br/><br/>Technical Leadership:<br/>Guide optimal adoption of AWS services<br/>Design solutions for application modernization and cloud migration<br/>Architect secure, resilient, and scalable cloud solutions<br/>Lead implementation of industry-specific innovations<br/><br/>Solution Design & Implementation:<br/>Partner across teams to design and optimize cloud infrastructure<br/>Ensure solutions align with Financial Services compliance requirements<br/>Drive best practices in security, reliability, and performance<br/><br/>Business Enablement<br/>Help customers maximize AWS platform capabilities<br/>Align technical solutions with business objectives<br/>Enable successful cloud adoption through proven methodologies<br/><br/>Technical Excellence:<br/>Maintain expertise in latest AWS services and features<br/>Share knowledge and insights across customer organizations<br/>Contribute to AWS Financial Services industry solutions<br/><br/><br/><br/>A day in the life<br/>AWS AGS is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.<br/><br/>As a Solutions Architect, you will manage your time to support our customers and account teams with your detailed understanding of AWS Services. Where a customer's need is not your forte, you will reach out to SMEs via AWS internal mechanisms while retaining ownership of the customer's inquiry. As a Solution Architect, you will go beyond the technical solution architecture and work with the account teams, specialists and partners to deliver a practical solution that will accelerate the customers business outcome. Having successfully delivered for our customers you will scale your impact through your Thought Leadership and having gleaned customer signals and feedback to improve our services you will work with the Service teams to make AWS products and services better then they are today. You will also contribute to uplifting your knowledge through AWS' broad catalogue of accreditation and education opportunities.<br/><br/>About the team<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

AWS is changing how enterprise customers get work done through AI. Our suite of AI products and services puts specialized agentic capabilities in the hands of every knowledge worker — business users, BI analysts, product managers, developers, and supply chain analysts, so they can pull insights from their data and move faster on the work that matters.<br/>We're looking for a sales leader to build and own the go-to-market for AWS AI products across Australia and New Zealand (ANZ). You'll identify new industry and vertical opportunities, shape how we take AI-powered solutions to market and help customers work smarter with their organisation's collective knowledge, all backed by AWS's enterprise-grade security. This is a role where you'll define the playbook, not inherit one.<br/><br/>Leadership Expectations<br/>The successful candidate will demonstrate the ability to define and execute a successful Go-To-Market strategy for AWS in a rapidly evolving AI landscape, lead through others by building and empowering high-performing sales teams and exhibit strategic thinking that balances short-term execution with long-term vision. They must show a track record of building sustainable sales organizations that scale, making data-driven decisions while maintaining focus on customer impact, and possess the backbone to advocate for customer priorities and push for AI adoption.<br/>Success requires exceptional relationship-building skills to influence stakeholders across the organization and partner closely with Product and Engineering teams to champion customer needs, translating real-world feedback into actionable solutions. Above all, this leader must be genuinely excited about AI opportunities and inspire that same enthusiasm in their team and customers.<br/>This role presents a unique opportunity to shape the future of work through AI, leading the go-to-market strategy for transformative technologies that make AI accessible, secure, and impactful across organizations in Australia and New Zealand.<br/><br/>Key job responsibilities<br/>You'll lead a talented team of sales specialists, business development leaders, and solution architects to accelerate AI adoption on AWS across ANZ. You and your team will drive the vision, strategies, and execution for our field teams to establish AWS as the leading enterprise AI provider, engage business and technical decision-makers, and create new use cases that showcase our AI capabilities across different industries.<br/>Your passion for AI and excitement about AI opportunities will be infectious, inspiring both your team and customers to embrace its transformative possibilities. Your focus on the inputs that drive long-term growth will be a superpower enabling you to drive multiple complex sales programs to meet adoption goals, working side-by-side with our AWS account teams who manage direct customer relationships.<br/>This leader will have the technical acumen to understand AWS AI capabilities in detail — from agentic abilities to integration with business systems — and lighten the cognitive load for customers by representing these capabilities in terms of business value to multiple personas. They will create the operating model necessary for successful enterprise-wide AI adoption and long-term customer success.<br/>Additionally, as a leader-of-leaders role, this candidate will possess a proven track record of hiring and developing the best sales talent to drive AWS AI growth and innovation across the ANZ market.<br/>

Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services.<br/><br/>AWS Managed Services is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.<br/><br/>We are looking for Operations Engineers to join our Managed Services team based in Sydney. This is an opportunity to join a world class team that is at the forefront of enhancing customer’s cloud support experience. <br/><br/>Key job responsibilities<br/>As a member of Managed Service team, you will be working with our amazing Operation Engineers, Lead Engineers and other supporting roles to dive in and tackle the hardest technical challenges, who excels working in an agile environment while collaborating with some of the diverse people in the industry, who gets excited about owning critical infrastructure services that serve global customers every second of the day! Every day will bring new and exciting challenges on the job while you:<br/>* Operate the Managed Service platform and collaborate with internal service teams to meet our customers' individual needs for their infrastructure and application deployments.<br/>* Troubleshoot application deployments, recreate customer issues, and build proof of concept applications. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs<br/>* Work on critical, highly complex customer problems that will span multiple AWS services.<br/>* Help build and maintain Cloud Formation templates, and scripts to automate and deploy AWS resources and configuration changes.<br/>* Collaborate and help build utilities and tools for internal use that enable you and your fellow AWS Engineers to operate safely at high speed and wide scale.<br/>* Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams.<br/>* Drive customer communication during critical events.<br/>* Learn and leverage emerging technologies.<br/>* AWS Managed Services is 24/7/365 operations and Operations Engineer role is required to work in flexible shift hrs <br/><br/>About the team<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services.<br/><br/>AWS Managed Services is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.<br/><br/>We are looking for Operations Engineers to join our Managed Services team based in Sydney. This is an opportunity to join a world class team that is at the forefront of enhancing customer’s cloud support experience. <br/><br/>Key job responsibilities<br/>Key job responsibilities<br/>As a member of Managed Service team, you will be working with our amazing Operation Engineers, Lead Engineers and other supporting roles to dive in and tackle the hardest technical challenges, who excels working in an agile environment while collaborating with some of the diverse people in the industry, who gets excited about owning critical infrastructure services that serve global customers every second of the day! Every day will bring new and exciting challenges on the job while you:<br/>* Operate the Managed Service platform and collaborate with internal service teams to meet our customers' individual needs for their infrastructure and application deployments.<br/>* Troubleshoot application deployments, recreate customer issues, and build proof of concept applications. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs<br/>* Work on critical, highly complex customer problems that will span multiple AWS services.<br/>* Help build and maintain Cloud Formation templates, and scripts to automate and deploy AWS resources and configuration changes.<br/>* Collaborate and help build utilities and tools for internal use that enable you and your fellow AWS Engineers to operate safely at high speed and wide scale.<br/>* Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams.<br/>* Drive customer communication during critical events.<br/>* Learn and leverage emerging technologies.<br/>* AWS Managed Services is 24/7/365 operations and Operations Engineer role is required to work in flexible shift hrs <br/><br/>About the team<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Financial services across Australia and New Zealand is at an inflection point. Banks, insurers, wealth managers, and fintechs are rethinking how they operate — from core systems modernisation to real-time data platforms and AI-driven customer experiences. AWS is at the centre of that shift, powering the infrastructure and services these organisations are building on.<br/>We're looking for a sales leader to build and own the go-to-market for AWS across Financial Services customers in ANZ. You'll set the strategy, build the team, and drive cloud adoption across the sector — working with some of the most complex, regulated, and commercially significant organisations in the region. This is a leadership role with real scope to shape how AWS shows up in one of our most important industry verticals.<br/><br/><br/>Key job responsibilities<br/>You'll lead a team of enterprise sales professionals laser focused on accelerating AWS adoption across Financial Services in Australia and New Zealand.<br/>Your remit covers the full breadth of the sector — major banks, regional banks, insurers, super funds, wealth managers, capital markets firms, payments companies, and fintechs. You'll engage C-suite and senior technology leaders, shape large-scale cloud and AI programs, and work alongside our broader AWS account teams who manage the day-to-day customer relationships.<br/>You'll define the go-to-market strategy for Financial Services in ANZ: where we invest, how we position, which use cases we lead with, and how we build pipeline. You'll need to understand the regulatory landscape (APRA, ASIC, RBNZ) and how that shapes customer decisions around cloud adoption, data sovereignty, and operational resilience.<br/>This is a leader-of-leaders role. You'll hire and develop senior sales talent, create an operating rhythm that drives accountability, and build a culture where your team is genuinely excited to come to work and solve hard problems for customers.<br/>

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br/><br/>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br/><br/>Are you passionate about building innovative service architectures that solve real world problems in the context of one of the largest networks on Earth? Do you want to be part of a group that is reducing the complexity of operating the global AWS network backbone for our customers? The AWS network is one of the largest networks in the world, and its performance and availability are key differentiators in delivering the best cloud computing platform available.<br/><br/>The AWS Network Backbone Organization owns containerized solutions that protect the AWS network against impact every single day. The team is looking for a Software Development Engineer (SDE) to help expand solutions that support the backbone of the entire AWS global network.<br/><br/>In this role, you will work in a hybrid team of software, systems development, and network engineers to understand requirements and extend platforms that support software-defined networks (SDN). You are joining a high performing team interacting closely with other engineering teams across USA, Ireland and Australia. This position is located in Sydney, AUS and working in the heart of AWS global network.<br/><br/>Millions of customers rely on Amazon’s network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world – achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation.<br/><br/>This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.<br/><br/>Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.<br/><br/><br/>Key job responsibilities<br/>You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.<br/>You’ll also:<br/>• Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.<br/>• Write high quality distributed system software.<br/>• Work in an agile, startup-like development environment, where you are always working on the most important stuff.<br/>• Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.<br/>• Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.<br/>• Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.<br/>• Contribute to documentation of process and procedures.<br/>• Learn from others and help grow those in your team to achieve their best.<br/>• Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.<br/>• Participate in an on-call rotation with your team.<br/><br/>A day in the life<br/>Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range<br/>of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that<br/>look around corners while taking into consideration our customer needs from a cost, performance, and<br/>reliability perspective. Our team develops tooling that provides the required visibility and control of<br/>traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact<br/>to our customers during events.<br/><br/>In this role you:<br/>• Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs.<br/>• Manage customers during problem resolution and operating efficiently under pressure.<br/>• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.<br/>• Travel to data center/network sites and Amazon/customer offices as needed.<br/><br/>About the team<br/>Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is<br/>responsible for the design, implementation, and operations of a wide array of networking infrastructure<br/>that provide global connectivity between all AWS Regions and edge locations.<br/>BERE provides the massive scale required to support our AWS customers and internal services, via a<br/>network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers.<br/><br/>AWS Global Connectivity and Network Availability (GCNA) Videos:<br/>• Working at AWS in the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w<br/>• Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: https://youtu.be/58Q1SyGZ4qg<br/><br/>*Why AWS*<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>*Diverse Experiences*<br/>Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Amazon Connect Specialist Consultant to join our team. In this role, you will work closely with customers to design, implement, and deliver Amazon Connect solutions that meet their technical requirements and business objectives. You will be a key player in driving customer success through their contact center transformation journey, combining hands-on technical expertise with functional business analysis to deliver production-grade contact center solutions across the full project lifecycle. <br/><br/> <br/><br/>Typical engagements involve migrating customers from legacy contact center platforms such as Genesys and Avaya to Amazon Connect or from other cloud / CCaaS platforms like NICE, Genesys, Cisco and others. You will operate at the intersection of technology and contact center operations: eliciting requirements from business and operational stakeholders, documenting current-state and future-state call flows, designing the agent and customer experience, and translating those functional designs into working Amazon Connect implementations. As much of the value in a Connect migration lies in capturing and re-imagining the functional behaviour of the contact center, this role blends solution delivery with structured business analysis. <br/><br/>As a Connect Specialist Consultant, you will possess a deep understanding of Amazon Connect, contact center operations, and AWS products and services. You will be proficient in architecting scalable, secure contact center solutions, and equally comfortable running discovery workshops, mapping IVR and routing logic, and producing the functional documentation that delivery teams depend on. This is a Level 5 role with significant ownership of engagement workstreams and direct customer-facing responsibility. <br/><br/>Key job responsibilities<br/>Business Analysis & Functional Design <br/><br/>- Lead discovery workshops with customer business, operations, and IT stakeholders to capture functional contact center requirements <br/><br/>- Document current-state contact center behaviour from on-prem platforms (such as Genesys, Avaya), including call flows, IVR menus, routing logic, queues, prompts, business hours, and escalation paths <br/><br/>- Design and document future-state call flows, agent experience, and customer journeys mapped to Amazon Connect capabilities <br/><br/>- Define and document functional requirements such as routing profiles, queues, hours of operation, quick connects, contact attributes, and disposition handling <br/><br/>- Produce clear functional specifications, process maps, and requirements traceability that bridge business intent and technical implementation <br/><br/>- Capture agent desktop, CCP, and supervisor experience requirements, including screen pops, wrap-up, and after-contact work <br/><br/>- Validate functional designs with stakeholders and manage sign-off before build <br/><br/>Technical Leadership & Solution Design <br/><br/>- Design and implement scalable, secure Amazon Connect solutions tailored to customer needs <br/><br/>- Architect cloud-native contact center solutions leveraging Amazon Connect, Amazon Lex, and peripheral AWS services including Contact Lens, Transcribe, Comprehend, Translate, SageMaker, Lambda, and DynamoDB <br/><br/>- Translate documented functional designs into working Connect contact flows, Lex bots, and Lambda integrations <br/><br/>- Lead technical and design discussions with IT stakeholders to accelerate adoption of new contact center technologies and practices <br/><br/>Migration Delivery <br/><br/>- Manage the migration and adaptation of existing enterprise contact centers from Genesys, Avaya, and other legacy platforms into Amazon Connect <br/><br/>- Map on-prem platform features and configurations to equivalent or improved Amazon Connect functionality, identifying gaps and proposing solutions <br/><br/>- Define migration approach, cutover planning, and parallel-run strategies that minimise disruption to live contact center operations <br/><br/>- Set up and configure AWS services in line with best practices for contact center operations <br/><br/><br/>Knowledge Sharing & Innovation <br/><br/>- Create and apply frameworks, methods, best practices, and reusable artifacts specific to Amazon Connect implementations and migrations <br/><br/>- Share knowledge through mentoring, training, and creating reusable functional and technical contact center artifacts <br/><br/>- Collaborate with AWS product teams to share customer insights and identify Amazon Connect feature gaps <br/><br/>About the team<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. <br/><br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/><br/>Inclusive Team Culture<br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/><br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. <br/><br/>Work/Life Balance<br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Amazon is looking for passionate Graduate Software Development Engineers (SDEs) to join our team.<br/><br/>Amazon/ AWS offers a unique, inclusive work environment where you’ll be able to work on the A to Z of problems, at scale, for real customers. You’ll join a team solving challenging problems with innovative software solutions, building global software at scale every day and having a ton of fun while you do it.<br/><br/>We are a group of engineers that values diversity and collaboration to help each other succeed as a team. Bring your experiences, perspectives and skills to help build a great shopping experience for customers all around the world. We're looking for developers with a passion for solving challenging problems, learning on the go and working with teammates to have a global impact.<br/><br/>Key job responsibilities<br/>You will own the development of software end to end, from working with stakeholders on requirements through to owning the ongoing operations of the software that you build at scale. You will work with a great, global team to tackle new challenges. You will have the opportunity to experiment and learn from your successes and your failures.<br/><br/>Apply today to join our incredible team building software for our customers around the world. Have fun and build great software!

G'day! You've found an opportunity that could define your next chapter.<br/><br/>Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.<br/><br/>The Mission - Why This Program, Why Now?<br/><br/>You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.<br/><br/>The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.<br/><br/>Your Role in the Mission<br/><br/>Imagine being the eyes and ears of one of the world's most advanced data centre ecosystems. As a Facilities Operations Centre (FOC) team member, you'll sit at the nerve centre of 24/7 infrastructure monitoring — the place where every electrical pulse, every mechanical system, and every critical alert converges into a single, unified picture.<br/><br/>This isn't passive monitoring. This is active stewardship of the physical backbone that powers innovation for millions. When a Large Scale Event unfolds or a Critical Site Event demands immediate coordination, you'll be the calm, decisive voice that brings teams together and drives resolution. You'll bridge the gap between IT infrastructure and facilities systems, understanding how these two worlds interlock to deliver unbreakable reliability.<br/><br/>You're joining a team that's being built from the ground up — a newly developed capability where your ideas, your processes, and your standards will become the foundation. You'll help shape communication protocols, develop tools that amplify team performance, and drive a culture of operational excellence that ripples across the entire organisation.<br/><br/>If you've ever wanted to be part of something where your contribution is felt immediately, where the customer experience depends directly on your vigilance and expertise, and where every shift brings the satisfaction of knowing you're keeping critical infrastructure running — this is your moment.<br/><br/>Benefits<br/><br/>· Learning & development - AWS training and certification support, access to internal learning platforms.<br/><br/>· Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you<br/><br/>· Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving<br/><br/>· Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.<br/><br/>· Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching<br/><br/>· Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.<br/><br/><br/>Key job responsibilities<br/>You'll be the operational heartbeat of our data centre infrastructure — monitoring, coordinating, and driving excellence across every shift.<br/><br/>Your core mission centres on real-time monitoring of the Amazon facilities infrastructure platform, where you'll interpret signals from electrical and mechanical systems to maintain optimal performance. You'll serve as the trusted point of contact for both internal engineering teams and external partners, ensuring seamless communication flows during normal operations and critical events alike.<br/><br/>When emergencies strike, you'll step into a coordination role that demands clarity under pressure. You'll facilitate recovery efforts during Large Scale Events and Critical Site Events, bringing together the right people with the right information at the right time. Your post-mortem contributions will turn incidents into insights, strengthening the entire operation with every lesson learned.<br/><br/>Beyond reactive response, you'll be a builder. You'll help develop communication and escalation protocols that sharpen team performance, and contribute to creating tools that make the entire FOC more effective. Your meticulous record-keeping will ensure continuity across shifts and provide the data foundation for continuous improvement.<br/><br/>This is shift work in a 24/7 environment — weekends and holidays included — because the infrastructure never sleeps, and neither does your commitment to the customer experience. Every shift you complete is another layer of reliability added to the systems that Australia's most critical operations depend upon.

AWS Infrastructure Services designs, plans, and delivers all AWS global infrastructure. The Global Network Delivery (GND) team within Infrastructure Services is responsible for delivering network capacity across new and existing data centre builds globally. GND sits at the intersection of infrastructure engineering, capacity planning, and physical build execution; translating demand signals into commissioned network capacity that AWS customers and services depend on.<br/><br/>This role sits inside the GND APAC Planning function and owns the end-to-end planning and coordination of Room build deliverables across one of AWS's most complex and fastest-growing regions. APAC spans multiple clusters across countries including Japan, Singapore, Malaysia, Indonesia, Australia, and India; each with its own regulatory environment, supply chain dynamics, construction cadence, and operational context. No two builds are identical, and the planning function is expected to absorb that complexity without passing it downstream.<br/><br/>This role requires someone who operates with a high degree of ownership, communicates with clarity across technical and non-technical audiences, and builds the kind of cross-functional relationships that make complex, multi-party delivery program run without friction. <br/><br/><br/>Key job responsibilities<br/>Portfolio Ownership <br/>You own a regional portfolio of Room builds and data center expansion projects across multiple APAC clusters spanning several countries. You manage the full planning lifecycle from project intake through to delivery and are accountable for the on-time performance of every active build in your portfolio. You are always ahead of your portfolio; you identify risks early, quantify their impact, and bring a mitigation plan before anyone asks. You do not surface a problem without also presenting a path forward.<br/><br/>People Leadership <br/>You lead a team of network deployment planners. You assign projects, manage backlogs, set clear priorities, and hold your team accountable to milestones. You develop your planners through regular coaching, stretch assignments, and direct feedback. You treat the growth of your team as a core deliverable of the role, not a secondary responsibility.<br/><br/>Handover Quality <br/>You own the accuracy and completeness of planning artefacts at handover into Deploy. You treat Deploy friction as a signal to improve upstream planning and take accountability for resolving it at the source. A clean handover is a non-negotiable standard, not a best-effort outcome.<br/>Partner Relationships You build and maintain strong working relationships with internal partner teams including Build Managers, Technical Program Managers, Network Engineering, Capacity Planning, and Data Centre Operations. You understand their constraints, anticipate their needs, and work proactively to align dependence before they become blockers. Your partners trust you because you invest in those relationships before you need them.<br/>Business Reviews and Metrics You own the Room build delivery review cadence for your region. You track milestone completion rates, documentation accuracy, and project health; identify trends, escalate early, and implement fixes that prevent recurrence. Your reviews are forward-looking; you bring insight, not just status.<br/><br/>Metrics Identification and Development <br/>You do not wait for metrics to be handed to you. You identify what needs to be measured, define the methodology, and build the reporting mechanism. You distinguish between metrics that reflect activity and metrics that reflect outcomes, and you prioritize the latter.<br/>You work with your team and cross-functional partners to establish leading indicators that surface delivery risk before it becomes a miss. Where data gaps exist, you close them. Where existing metrics are misleading or incomplete, you challenge and improve them. The metrics your team reports are ones you can defend, explain, and act on.<br/><br/>Process and Tooling <br/>You identify recurring planning blockers across your portfolio and build mechanisms to address root causes. You drive adoption of planning tools and standards across your team and contribute to improvements that extend beyond your immediate portfolio.<br/><br/>Cross-Regional Collaboration <br/>You actively collaborate with GND Planning counterparts in EMEA and AMER. You contribute to and adopt global planning standards, share best practices across regions, and represent APAC's delivery context in cross-regional forums. You see global standardisation as a lever for regional performance, not an overhead.<br/><br/><br/>A day in the life<br/>Key Responsibilities<br/><br/>Portfolio Ownership <br/>You own a regional portfolio of Room builds and data center expansion projects across multiple APAC clusters spanning several countries. You manage the full planning lifecycle from project intake through to delivery and are accountable for the on-time performance of every active build in your portfolio. You are always ahead of your portfolio; you identify risks early, quantify their impact, and bring a mitigation plan before anyone asks. You do not surface a problem without also presenting a path forward.<br/><br/>People Leadership <br/>You lead a team of network deployment planners. You assign projects, manage backlogs, set clear priorities, and hold your team accountable to milestones. You develop your planners through regular coaching, stretch assignments, and direct feedback. You treat the growth of your team as a core deliverable of the role, not a secondary responsibility.<br/><br/>Handover Quality <br/>You own the accuracy and completeness of planning artefacts at handover into Deploy. You treat Deploy friction as a signal to improve upstream planning and take accountability for resolving it at the source. A clean handover is a non-negotiable standard, not a best-effort outcome.<br/><br/>Partner Relationships <br/>You build and maintain strong working relationships with internal partner teams including Build Managers, Technical Program Managers, Network Engineering, Capacity Planning, and Data Centre Operations. You understand their constraints, anticipate their needs, and work proactively to align dependence before they become blockers. Your partners trust you because you invest in those relationships before you need them.<br/><br/>Business Reviews and Metrics <br/>You own the Room build delivery review cadence for your region. You track milestone completion rates, documentation accuracy, and project health; identify trends, escalate early, and implement fixes that prevent recurrence. Your reviews are forward-looking; you bring insight, not just status.<br/><br/>Metrics Identification and Development <br/>You do not wait for metrics to be handed to you. You identify what needs to be measured, define the methodology, and build the reporting mechanism. You distinguish between metrics that reflect activity and metrics that reflect outcomes, and you prioritize the latter.<br/>You work with your team and cross-functional partners to establish leading indicators that surface delivery risk before it becomes a miss. Where data gaps exist, you close them. Where existing metrics are misleading or incomplete, you challenge and improve them. The metrics your team reports are ones you can defend, explain, and act on.<br/><br/>Process and Tooling <br/>You identify recurring planning blockers across your portfolio and build mechanisms to address root causes. You drive adoption of planning tools and standards across your team and contribute to improvements that extend beyond your immediate portfolio.<br/><br/>Cross-Regional Collaboration <br/>You actively collaborate with GND Planning counterparts in EMEA and AMER. You contribute to and adopt global planning standards, share best practices across regions, and represent APAC's delivery context in cross-regional forums. You see global standardization as

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.<br/><br/>The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Senior Delivery Consultant — Mainframe Modernisation to join our team. In this role, you'll work closely with enterprise customers to assess, design, and deliver mainframe migration and modernisation solutions on AWS. You'll be a key player in driving customer success through complex legacy transformation journeys, providing deep technical expertise in mainframe technologies and modern cloud-native architectures throughout the project lifecycle.<br/><br/>Possessing a strong understanding of mainframe platforms (z/OS, COBOL, JCL, CICS, DB2, IMS) alongside AWS products and services, you will be proficient in architecting modernisation pathways — whether replatforming, refactoring, or re-engineering — tailored to meet the specific needs of each customer. You'll work closely with stakeholders to assess existing mainframe estates, evaluate application portfolios, and propose effective modernisation strategies that reduce technical debt, lower operational cost, and accelerate innovation on AWS.<br/><br/>As a trusted advisor to our customers, you will provide guidance on mainframe-to-cloud migration patterns, emerging technologies such as agentic AI and generative AI for code transformation, and industry-proven modernisation approaches. You will be responsible for leading the implementation process, ensuring adherence to best practices, optimising performance, managing risk, and enabling customer teams to operate independently post-migration.<br/><br/>The AWS Professional Services organisation is a global team of experts that help customers realise their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.<br/><br/>Key job responsibilities<br/>As an experienced mainframe modernisation professional, you will be responsible for:<br/><br/>-Leading the assessment and discovery of customer mainframe estates, including application portfolio analysis, dependency mapping, and modernisation readiness evaluation<br/>-Designing and implementing modernisation solutions on AWS — including replatforming, refactoring to cloud-native services, and automated code transformation approaches<br/>-Providing deep technical guidance on mainframe technologies (COBOL, PL/I, JCL, CICS, IMS, DB2, VSAM) and their AWS equivalents throughout project delivery<br/>-Collaborating with customer architects, development teams, and business stakeholders to define migration waves, prioritise workloads, and manage cutover risk<br/>-Acting as a trusted advisor to customers on mainframe modernisation trends, including AI-assisted code transformation, automated testing strategies, and incremental migration patterns<br/>-Sharing knowledge within the organisation through mentoring, training, and creating reusable artifacts such as modernisation playbooks, assessment frameworks, and reference architectures<br/><br/>A day in the life<br/>AWS Professional Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

As a member of the Customer Enablement Specialist Team, you will join a team of advanced specialists that provide operational and strategic support to our Public Sector customers. Your responsibilities will focus on working with AWS sales teams and providing customers a white glove experience in support of the following: operational account structure and onboarding, billing and account guidance, cost optimization, contractual onboarding, customized report creation for internal and external customers, delivering customer facing education sessions, and document creation and maintenance.<br/><br/>You should be a self-starter, comfortable working directly with customers, possess exceptional organizational skills, excel at creating simple, scalable solutions to difficult problems, and thrive in a fast paced and dynamic environment.<br/><br/>AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers.<br/><br/><br/>Key job responsibilities<br/>- Solve a variety of customer requests including billing escalations, account structure guidance, and cost optimization best practices<br/>- Manage numerous ad hoc requests concurrently<br/>- Prioritize and resolve customer and internal escalations<br/>- Simplify complex issues, provide customized reporting with the ability to understand, analyze, and effectively communicate to AWS customers<br/>- Become a subject matter expert and leverage best practices regarding AWS account structure, billing and accounts, and cost optimization<br/>- Develop training and documentation that the organization and customers can leverage at scale<br/>- Work with a broad set of key stakeholders including AWS Sales, account receivable (AR), customer service, legal, and AWS customers and partners<br/>- Drive adoption of the Customer Enablement team<br/>- Gather insights from the business, formulating opinions and presenting solutions to AWS leadership<br/>- 10% travel required<br/><br/><br/>About the team<br/>About AWS<br/>Diverse Experiences<br/>AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. <br/>Why AWS?<br/>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br/>Inclusive Team Culture<br/>AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br/>Mentorship & Career Growth<br/>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. <br/>Work/Life Balance<br/><br/>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. <br/>AWS Global Sales<br/><br/>AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.