Senior Project Manager, Digital & Client Experience

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 8 months. This term could be extended based on company business needs.

CW-Project and Program Management
Collects and analyzes data and requirements, business processes and cost-benefit for proposed projects.

Key Responsibilities and Duties

• Conducting research and analyzing financial and operational data for projects. Analyzing parameters including costs, time-lines, technical functions, benefits and risks of projects.
• Preparing preliminary interpretations of analyses for project teams, clients, and/or department management.
• Supporting the project manager on project administration and process improvements.
• Preparing and distributing progress reports tracked against deliverables.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2+ Years Required; 3+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
6IC

Job Profile Summary
The Project, Program Manager will be responsible for oversight of the development and execution of one or more medium to large scale projects.  The ideal candidate will have experience in managing complex, cross-functional teams, as well as accomplishing organizational objectives by overseeing multiple project activities.  The role may also be responsible for building routines across multiple horizontally aligned teams. 
Job Description
Senior Project and Program Management
The Project, Program Manager is a leader who can drive teams to execute in ambiguous, challenging environments with minimal oversight. While having a strategic view, the ideal candidate should  also be tactical and detail driven with the ability to clearly communicate both horizontally and vertically as necessary. 
The Project, Program Manager will be responsible for the daily management of the program/projects assigned to include the following;
Key Responsibilities and Duties
•    Partner with assigned teams to build out project plan to include identification of workstream deliverables, owners, and delivery timing
•    Coordinate project meetings, document project status reporting, and other relevant project manager duties
•    Develop, or participate in the creation of, project documentation
•    Ensure action items, risks, issues, and dependencies are identified and properly documented
•    Coordinate the development of go-to-green and/or mitigation plans in partnership with assigned teams  
•    Establish, communicate, and maintain schedules and/or trackers for all phases of the assigned program
•    Manage high-level milestone plans as necessary for stakeholder audiences
•    Communicate progress, risks, expectations, timelines, milestones and other key project to team and key stakeholders
•    Perform additional project tasks/activities as assigned
Educational Requirements
o    University (Degree) Preferred
Work Experience
o    3+ Years Required; 5+ Years Preferred
Physical Requirements
o    Physical Requirements: Sedentary Work
 

Start Date: 27-Oct-2025

End Date: 30-Jun-2026

Travel Required: No

Anticipated Posting End Date:

2025-10-03

Base Pay Range: $38.07/hr - $53.18/hr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

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Equal Opportunity

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