Senior Process Improvement Automation Consultant

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview

Lead process transformation initiatives within USIM Operations, leveraging AI and automation technologies to enhance efficiency, scalability, and operational excellence. Influence and collaborate with USIM partners and corporate functions to ensure automation efforts are plugged into larger-scale transformation efforts. Partner with operations leadership to identify improvement opportunities and deliver measurable outcomes.


What you will do

• Drive process transformation across USIM Operations using Lean and Six Sigma methodologies to ensure our processes are best able to handle expected growth

• Advise, influence, and collaborate with operations stakeholders to ensure successful adoption and change management.

• Coach operations stakeholders through potential AI/automation fears

• Identify and implement AI-driven solutions to streamline workflows and reduce manual effort.

• Conduct impact analyses, ROI assessments, and opportunity-cost analyses for automation initiatives.

• Mentor team members on digital transformation best practices and process optimization techniques.

Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent related work experience required

• MBA, MPH, other relevant advanced degree preferred

• 10+ Years of experience in insurance/reinsurance/financial services/other relevant industry required

• 7+ Years of advanced analytics experience required

• 7+ Years of process improvement experience required

• 1+ Years of AI knowledge (tooling, strategy) required

• Strong understanding of AI and machine learning applications in operational processes. required

• Experience with automation tools and frameworks. required

• Ability to translate data insights into actionable process changes. required

• Excellent communication and stakeholder engagement skills. required

• Advanced ability to investigate, analyze and solve complex problems/issues. required

• Strong interpersonal and leadership skills, including mentoring and influencing others. required

• Ability to manage multiple initiatives or projects under tight deadlines. required

• Lean Six Sigma Black Belt Certification preferred

• Prosci Change Practitioner Certification preferred

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What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

Compensation Range:

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.