Business Development Representative, Hospitality
FlywireAbout the role
Company Description
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.
Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
The Opportunity
The Business Development Representative will be focused on the Hospitality vertical. They are responsible for assisting sales management with various administrative tasks that include, but not limited to, the following: assist in monthly report preparation, research target information using the current data analytics platform, work with sales reps to update account, contact and opportunity information in Salesforce, help execute on various sales projects, and perform assigned tasks on a daily/weekly/quarterly/annual basis. The ideal candidate will also have stellar writing skills and creative flair. It is important that the BDR has strong internal relationships throughout the organization and is unafraid to reach out to our hospitality customers.
Challenges You’ll Tackle:
- Perform accurate and timely data entry and validation to support regional sales strategy
- Receive and make telephone calls and create email correspondence, directing appropriately to properties assigned to corporate brands and management companies. Weekly average 500+ emails and 100+ calls.
- Perform administrative duties to support the sales team including scheduling meetings, demonstrations, webinars and team reporting on a weekly basis. Weekly average setting up 3-5 demonstrations
- Learn all solutions and be able to demonstrate solutions online with customers and prospects
- Provide administrative and business support to the regional sales team to drive sales revenue and retain existing customers, including contact research based on assigned accounts
- Collaborate with sales leadership and the marketing team to create relevant sales materials and resources for all accounts, including email content and cadences
- When needed, initiate communication and identify key decision makers through a mix of research, cold calling and emailing on a project basis
- Manage and follow up with leads from trade shows, webinars, website
- Coordinate/create special reports and projects when necessary and as assigned by the sales management team
- Work closely with designated sales reps on target accounts and create new opportunities via prospecting and follow up, on a project basis, including creation of a quarterly Sales Plan
- Other duties as assigned, ability to travel on occasion as needed
- Interacts on a daily basis with the Director of Sales, and reps
- Attend interactive weekly meetings with the regional sales team - take, distribute and file meeting minutes as needed
- Perform special assignments and duties when necessary and requested
Qualifications
Here's what we're looking for:
- Associate’s or Bachelor's Degree in Hospitality Management, Business Administration, Marketing or similar preferred.
- Previous experience in the Hospitality industry, sales administration, or a similar role.
- Exceptional interpersonal and customer service skills.
- Strong technical skills, including Salesforce.com, GoToMeeting, and GoogleSuite.
- High energy, self-motivated, and ambitious personality.
- Represent Sertifi in a positive and professional way in all interactions.
- Ability to build professional trust and respect.
- Proven record of sound judgment.
- Advanced knowledge of administrative recordkeeping.
- Familiarity with sales reports and sales records.
- Ability to take initiative and w
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