Receptionist

<p>The Holiday Inn Brussels Airport is more than a hotel – it’s a place where <strong>Bright Memory Creators </strong>come together to offer <strong>inspiring hospitality</strong>. Located near one of Europe’s most vibrant airports, our hotel is a haven of <strong>comfort, connection, and unforgettable experiences</strong>.</p><p>We are currently looking for a <strong>Receptionist</strong> who’s not only passionate about hospitality but also ready to <strong>engage</strong>, <strong>go beyond</strong>, and <strong>share their passion</strong> to make every guest feel <strong>welcome, recognised, and inspired</strong>.</p><p><strong>What will you do?</strong></p><p>As a Receptionist, you are the face of our hotel — a true ambassador of our values. Your mission: to bring our guests’ journey to life with care, creativity, and fun.</p><p><strong>Your daily missions:</strong></p><ul> <li>Extend a warm and <strong>genuine welcome</strong>, making each guest feel like a VIP from the first smile.</li> <li>Orchestrate seamless check-ins and check-outs with empathy and precision.</li> <li>Anticipate and respond to guest needs with <strong>personalised recommendations</strong> and insider tips.</li> <li>Share your local knowledge with flair, turning a simple stay into a memorable story.</li> <li>Handle requests and challenges with positivity, always aiming to <strong>go beyond expectations</strong>.</li> <li>Collaborate closely with other departments to ensure a <strong>together-driven guest experience</strong>.</li> </ul><p><strong>Who are you?</strong></p><p>You’re a natural host, with a bright personality and a passion for making people feel at home.</p><p><strong>You’ll thrive with us if you:</strong></p><ul> <li>Have genuine enthusiasm for hospitality and love creating <strong>feel-good moments</strong>.</li> <li>Connect easily with others and <strong>communicate with charisma</strong>.</li> <li>Think fast, solve creatively, and stay cool under pressure.</li> <li>You have a hospitality background </li> <li>Ideally, you can communicate in English, Dutch and French.</li> </ul><p><strong>What can you expect at Holiday Inn Brussels Airport?</strong></p><p>At Holiday Inn Brussels Airport, we believe in <strong>empowering our people</strong> to grow, lead, and celebrate success together.</p><p><strong>Working schedules</strong></p><ul> <li>Mix morning (7am–3pm) and evening shifts (3pm–11pm)</li> <li>Weekend shifts included</li> </ul><p><strong>Supportive &amp; Fun Culture</strong></p><ul> <li>A <strong>collaborative team</strong> where new ideas are welcomed</li> <li>We care for one another – professionally and personally</li> <li>Expect team moments, shared successes and lots of laughs</li> </ul><p><strong>Attractive Benefits</strong></p><ul> <li>Competitive gross annual salary (approx. €39K, incl. year-end premium &amp; holiday bonus)</li> <li>Sunday premiums, meal &amp; eco vouchers, group insurance</li> <li>Access to wellness programs and mental health initiatives</li> <li><strong>Employee discounts</strong> in our five other Pandox hotels in Belgium: including Crowne Plaza Antwerpen, DoubleTree by Hilton, The Hotel. Brussels, Hilton Brussels Grand Place and Indigo Brussels City. You’ll also enjoy <strong>discounts at IHG hotels worldwide</strong>. </li> <li>Free access to our hotel gym</li> </ul><p><strong>A Place to Grow</strong></p><ul> <li>We <strong>coach, empower and include</strong></li> <li>Your contribution is <strong>recognised and celebrated</strong></li> <li>Be part of <strong>responsible initiatives</strong> that matter – from sustainability to community engagement</li> </ul><p><strong>Ready to create bright memories with us?</strong></p><p>Send us your CV and let’s connect! Our recruitment process starts with a phone interview, followed by an in-person or Teams meeting.</p><p>At Holiday Inn Brussels Airport, we value diversity, inclusion, and equal opportunities. If you need any adjustment during the hiring process, we’re here for you.</p><p>Let’s create inspiring moments — together.</p>