Night Receptionist

Grecotel, the leading hotel chain in Greece, is currently seeking a reliable and customer-focused Night Receptionist to join our team. As a Night Receptionist at Grecotel, you will be responsible for providing exceptional overnight customer service and ensuring the smooth operations of the hotel during the night shift.

Responsibilities

• Greet and check-in late arriving guests in a friendly and welcoming manner
• Handle guest requests, inquiries, and complaints during the night shift
• Manage and update reservations and ensure accurate guest information
• Perform night audits and ensure the accuracy of financial transactions
• Maintain a clean and organized front desk area
• Respond to emergency situations and take appropriate actions

Requirements

• Prior experience as a Night Receptionist or in a customer service role is preferred
• Excellent communication and interpersonal skills
• Ability to work independently and make effective decisions during night shifts
• Professional and friendly demeanor
• Proficient in using computer systems and hotel software
• Fluency in English and additional languages is a plus

Benefits

• Competitive salary and other benefits (bonus included)
• Advanced Opportunities for professional growth
• Accommodation (if necessary) and Board
• Transportation costs
• Participation in educational programs