Receptionist

Grecotel, the leading hotel chain in Greece, is currently seeking a friendly and professional Receptionist to join our team. As a Receptionist at Grecotel, you will be the first point of contact for our guests and will play a key role in providing exceptional customer service and creating a positive first impression.

Responsibilities

• Welcome and greet guests in a friendly and professional manner
• Check-in and check-out guests, ensuring a smooth and efficient process
• Handle guest requests, inquiries, and complaints with professionalism and tact
• Manage reservations and ensure accurate and up-to-date information
• Coordinate with other hotel departments to meet guest needs
• Maintain a clean and organized front desk area

Requirements

• Prior experience as a Receptionist or in a customer service role is preferred
• Excellent communication and interpersonal skills
• Professional and friendly demeanor
• Ability to multitask and handle multiple phone lines
• Proficient in using computer systems and hotel software
• Knowledge of local attractions and services
• Fluency in English and additional languages is a plus

Benefits

• Competitive salary and other benefits (bonus included)
• Advanced Opportunities for professional growth
• Accommodation (if necessary) and Board
• Transportation costs
• Participation in educational programs