Adventureland Park - Retail Team Member - J1 Student

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Work in a fun environment helping guests make memories of a lifetime with the children in their life! You will make friends and get to meet new people every day while assisting them in our gift shops.



The outgoing and service-oriented Retail Team Member provides fast and courteous service to our guests interested in purchasing a souvenir to remember their experience.

We are currently looking for a:

 

Adventureland Park - Retail Team Member - J1 Student

Roles & Responsibilities:

 

This job is for International J1 Students only.

• Welcome and greet all guests with a smile as they enter retail locations 

• Initiate conversations with guests and assist with any questions they may have regarding our merchandise or souvenirs 

• Maintain a general knowledge of all available merchandise to assist guests with questions regarding our products 

• Maintain knowledge of current sales and promotions; promote these events to prospective guests 

• Attempt to increase revenue by utilizing various sales techniques, such as suggestive selling or upselling 

• Resolve guest concerns in a courteous and prompt manner 

• Operate all POS equipment accurately to finalize all purchases 

• Ensure merchandise is well stocked, organized, and presentable for our guests 

• Ensure the retail locations are clean and safe for our guests 

• Refold or rehang clothing items as necessary 

• Assist managers and supervisors with monitoring inventory control methods 

• Process and return damaged merchandise in accordance with company policies 

• Operate mobile retail carts, when applicable 

• Rotate food and beverage products according to department standards and in compliance with health code regulations 

• Safely and properly use a step ladder to reach higher shelving 

• Remain vigilant for possible theft from guests or other employees 

• Notify leadership when supplies are running low such as printer paper, ink pens, trash bags, shopping bags, etc. 

• Report maintenance or safety concerns to a supervisor or manager in a timely manner 

• All other duties assigned by leadership 

 

Education & Experience:  

• No education required