Assistant Director of Compliance, Multifamily

Job Title

Assistant Director of Compliance, Multifamily

(https://careers.cushmanwakefield.com/)

Job Description Summary

The Director of Compliance and Leasing possess excellent organizational skills, is detail oriented, can multi-task, can coordinate complex situations, prioritizes work, meet deadlines, is analytical, and reliable. The Director is responsible for all compliance, rental and certification activities.

Job Description

ESSENTIAL FUNCTIONS:

• Fair Housing and Section 504 Administrator

• Monitor unit transfer process; provide directives/guidance to Compliance Manager’s/Clerks/Directors

• Monitor processing of Fair Housing and Reasonable Accommodation 

• Develop/enhance procedures and forms

• Develop/discuss PoAs for applicable staff (i.e.: Transition Plans, Staff Restructure Plan/Assess Staff responsibilities and assign work as needed and applicable)

• Develop/discuss SOPs and policies for applicable staff (i.e.: Section 504/Fair Housing Procedure, Tenant Grievance Policy, Employee Grievance Procedure, Performance Improvement Plans, etc.,)

• Develop/discuss affordable housing learning modules for applicable staff

• Ability to review tenant files and comprehend/abstract and provide resolution/feedback as needed

• Research and summarize applicable affordable housing regulations.  Disseminate to applicable staff.

• Outreach/Respond to various agency audits and/or requests (i.e.: HUD, CGI, HCR, Human Rights, Commissions, elected officials, etc.,)

• Comprehension of EIV requirements (i.e. – have WASS ID, EIV security awareness, obtain EIV Reports, EIV Coordinator)

• Comprehension of Tenant and landlord issues/legal cases

• Provide affordable housing-related guidance to applicable staff

• Assist with feedback and suggestions current software/third party compliance vendors/consultants

• Monitor gross rent change status (i.e.: approvals and implementation of new rent charges)

• Attend routine weekly meetings; disseminate information to teams as applicable

• Ability to travel between all boroughs

• Delegate duties to Rental/Recertification staff as needed

• Provide guidance, monitor, execute and ensure compliance with regulatory requirements for various Local, State & Federal housing, Project Based Section 8. Provide oversight to leasing & recertification departments

• Respond to agency file reviews as required by State, Federal and Program related housing requirements. Complete random file audits to ascertain compliance and/or provide guidance to staff as applicable.

• Prepare responses to Management/Tenant File Reviews.

• Prepare/submit/review annual reporting requirements to agencies

• Track and respond to Fair Housing and/or Reasonable Accommodation requests. To teach Rental Assistant how to review, track and assist with responding.  Advised and provide continuous guidance as needed, to Assistant Recertification Manager regarding reasonable accommodation transfer requests.

• Routinely research regulations to aid in keeping current with housing program requirements

• Assist accounting and collections department with solutions to resolve relatable issues

• Assist with and/or respond to complaints received from HCR, Human Rights Commission, HUD, etc.,

• Draft job descriptions, policies and procedures. Work with Rental and Recertification staff to ensure comprehension of job functions and/or proper execution of tasks.

• Draft department restructure and training plans for Rental and Recertification staff.

• Read, interpret and abstract regulations and regulatory documents.  Review Regulatory Agreements to provide staff with directives as needed.   

• Provide feedback on processes for continued efficiency 

• Represent the company in a professional manner at all times

• Provide organizational support and regulatory guidance to various departments as applicable

• Perform other related duties as assigned

The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job.  It is not to be construed as an exhaustive statement of all the job functions            

REQUIREMENTS & COMPETENCIES:

To be successful, the Senior D