CUSTOMER SERVICE PROFESSIONAL

About GAC Group

 Since our beginnings in 1956, the GAC Group has been in business to help our customers’ businesses by providing the best in shipping, logistics and marine services around the world. And we have the reach, resources, expertise, and experience to deliver on that promise.

 Our people work hard to deliver excellence in everything we do. We are always on the look-out for professionals with qualities that match the GAC corporate philosophy. If you fit the bill, we’ll welcome you to a work environment that values experience, innovation, dedication, and mutual respect, guided by the GAC Spirit which emphasises loyalty and responsibility between management and staff and two-way responsibility. The GAC Group is an equal opportunity employer.
About GAC GREECE

GAC Shipping S.A. in Greece (www.gac.com/greece) is a leading provider of logistics, shipping and marine services, and we are currently looking for a Customer Service Professional to join our team in Piraeus.

• Confirm freight bookings and tracking orders for timely delivery

• Track and monitor the status of orders

• Set up documentation as per requests

• Work closely with the Sales Department to manage customer accounts, ensuring smooth operations

• Maintain good relationships with internal and external stakeholders

• Timely handling of customer queries

• Serve as a professional representative for the company

Requirements

• BSc or equivalent degree

• 2 years’ experience in a similar position

• Ability to communicate confidently and clearly in English, (both verbally and in writing)

• Ability to effectively use MS Office 365 applications