Senior Specialist, US Operations & Strategy

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, US Operations & Strategy

Overview 

  The US Operations & Strategy team is a high performing group of operations and strategy professionals that help drive growth and efficiency in the US region.  The Senior Specialist, US Operations & Strategy, will work collaboratively across the region and with our product and services organizations to drive alignment and execute new initiatives to grow our US business.  This position will also help drive our global merchant coordination and growth. The Senior Specialist will report to the Senior Vice President, US Operations & Strategy.   

 Role

o Partner with other members of the Operations & Strategy team to manage and oversee implementation of initiatives set by the Co-Presidents of the US Region 

o Gather & analyze large data sets to develop actionable insights and compelling visualizations. Possess strong understanding of Mastercard data and relevant tools (e.g. CRM, data warehouse etc.)

o Go-to resource for regional teams to help with strategic planning and resolving broader operational issues 

o Share data, information, and best practices across the US region to advance efficiency and performance 

o Coordinate our global merchant teams across the regions to help optimize results and ensure leadership are aware of global impacts

o Contribute to quarterly operating reviews, monthly reporting and other  

 

All About You: 

· Self-starter with the ability work cross functionally

· Strong inter-personal skills with ability to build relationships, influence and collaborate internally and externally, at all organizational levels 

· Strong verbal and written communication skills 

· Strong Excel and Power Point skills

· Comfortable with ambiguity and able to flex as needed in a dynamic working environment.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.