Senior People Partner

This role can be performed remotely anywhere within the United States and Canada.

Fullstory is looking for a Senior People Partner, reporting to the Senior Manager, Partners & Places, to be a strategic partner to executives and leaders across the business – acting as a trusted advisor and change agent. You know how to influence the c-suite and individual contributors alike, and you use your strong grasp of HR functional knowledge to strike the balance of strategic, "big picture" guidance with day-to-day HR support (e.g., performance cycles, engagement surveys). You're reliable, responsive, and service-oriented; leaders and team members trust you to deliver as promised.

In a typical day, you might:

• Act as a strategic partner to senior leadership to provide valuable guidance on People Processes and surface risks with proposed solutions (backed with data and evidence). 

• Assess complex issues using HR experience and knowledge as well as identify and drive appropriate solutions. You take a nuanced approach that aligns with company goals and policies. 

• Demonstrate exceptional verbal and written communication skills to influence and engage stakeholders at all levels. We value clear, concise, and kind language that helps us understand each other and foster a healthy organizational culture.

• Utilize People Ops core metrics to identify trends, insights, and opportunities for continuous improvement in areas such as employee retention, engagement, and productivity

• Collaborate with People Programs and HR Ops to design and deliver training and write content on topics such as onboarding, benefits, leadership development, and compensation.

Here’s what we’re looking for:

• 5+ years experience as an HR Business Partner in the tech industry, supporting multiple teams and several layers of management.

• Experience supporting executives and VPs in designing org structures, operationalizing talent processes, and creating solutions to department-specific challenges to foster a high-performance culture. 

• Strong working knowledge of multiple HR disciplines, including compensation practices, employee relations, diversity, equity, inclusion and belonging, performance management, and federal and state employment laws. 

• Ability to thrive in a fast-paced environment with high expectations. You have a client-service mindset, you recognize that circumstances change in dynamic organizations, and you prefer to be a few steps ahead of your stakeholders to anticipate their needs.

It would be amazing if:

• You believe clarity is kindness, and you’re a closed book when it comes to information shared with you in confidence.

• You’re an exceptional collaborator: We all take initiative and never throw things over the wall.

• You love to partner across people operations and remember your “first team” is Fullstory, not your business unit. 

• You dislike bureaucracy but follow the rules.

 #LI-Remote #LI-ED1

About Fullstory

Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC.

How we support you:

Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter.

• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.

• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

• Team events.