Program Supervisor - Advocate Department - Case Management

Program Supervisor – Advocate Program - Case Management

Crisis Services is currently seeking a Program Supervisor to provide leadership and direct supervision to the Case Management team who offers comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse.

Who we are:

Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.

What we offer:

• Competitive pay with regular annual increases
• Paid training and professional development opportunities
• Generous paid time off and paid meal breaks
• Employee self-care and wellness supports including Calm app subscription for all employees and their family members
• Quiet Room, Exercise Room and Lactation Room onsite
• Great health insurance coverage w/generous employer premium contribution
• $300/year Flexible Spending Account provided by agency
• Access to dental, vision and other ancillary insurance coverage options
• 403(b) plan w/employer match after one year of service
• Eligibility for Public Service Loan Forgiveness program

About this opportunity:

The Advocate Department of Crisis Services is Erie County’s Rape Crisis Center and an OCFS licensed Non-Residential Domestic Violence Service Provider in New York State. The Department provides comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse. Many of our core services are available 24 hours a day, 7 days a week. The Program Supervisor is responsible for assisting the Director and Advocate Department Management Team in the oversight of the Advocate Department operations and staff.  This position provides leadership and direct supervision for staff on the Case Management Team and provides oversight and direction for the 24/7 Hospital Advocate Response Program. 

Job Type: 

• Full Time, 40 hours per week

Pay: 

• $61,000 per year; with additional consideration based on candidate qualifications and experience.

Schedule: 

• Flexible within regular business hours, with some evening hours, as needed
• Monday through Friday
• Responsible for participation in rotating on-call supervisory consult responsibilities outside of scheduled work week.

Work Setting:

• Office-based with remote capabilities

What you will bring to this position: