Administrative Technician

The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25

Location:

Lincoln, NE

Hiring Rate:

$17.498

Job Posting:

JR2025-00014043 Administrative Technician (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

03-17-2025

Job Description:

Join Our Team: Administrative Technician – Occupational Licensure Team

Are you looking for a fulfilling career where you can make a difference? Do you have a keen eye for detail and a passion for providing outstanding customer service? Join our dynamic team at the State of Nebraska’s Department of Health and Human Services as a full-time Administrative Technician in our Occupational Licensure Team!

We are looking for organized and dedicated individuals to support our mission of delivering high-quality services. If you have strong administrative skills and a commitment to excellence, we want to hear from you!
What We Offer:

At DHHS, we value our employees and their dedication. We offer a supportive and friendly work environment with a comprehensive benefits package that includes:

State-matched retirement contribution of 156%!
13 paid holidays per year!
Generous leave accruals that begin immediately – includes 12 paid vacation days and 12 paid sick days!
Tuition reimbursement program!
Public Service Loan Forgiveness Program (PSLF) through the Federal government.
79% employer-paid health insurance plans.
Dental and vision insurance plans.
Employer-paid $20,000 life insurance policy.
Career advancement opportunities as the largest and most diverse employer in the state.
Training and development based on your career goals.

If you are ready to jump-start your career with the State of Nebraska and make a meaningful difference in the community, apply today!

Wage: $17.498
Hours: Monday - Friday 8-5
Dress Attire: Business Casual

 

Job Duties:

As an Administrative Technician, your role will be essential in ensuring smooth operations within the Occupational Licensure Team. Your key duties will include:

• Reviewing and processing applications related to licensure and certification.
• Ensuring all documents, including transcripts and examination scores, are accurate and complete for initial licensure and renewals.
• Issuing, renewing, auditing, reinstating, and inactivating licenses while following established procedures.
• Assisting with preparation for board meetings by compiling applications that need Board review and added to the agenda materials and preparing rooms if needed.
• Entering and updating licensing and renewal data into the online web browser My License Office (MLO).
• Communicating with licensees, applicants, and the public regarding licensing requirements, statutes, and regulations.
• Handling routine phone calls, correspondence, and maintaining organized files.
• Operating copiers, fax machines, and other office equipment as needed.

Requirements / Qualifications:

Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Preferred Qualifications:

• Ability to review applications/documents in accordance with statutes, regulations, and guidelines.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Access (or similar software).
• Experience with phone and in-person customer service, especially regarding the status of applications and required documentation.
• Ability to organize, track, update, and file records in both electronic and manual formats.
• Experience handling confidential documents in compliance with HIPAA regulations.

 

Knowledge/Skills/Abilities

The successful candidate will possess strong customer service skills and a keen attention to detail, along with excellent time management, problem-solving, and communication abilities. They will demonstrate a high standard of integrity and the ability to work effectively within the Department’s mission. Additionally, the candidate must be able to explain legal documents, state statutes, and regulations to both internal and external customers,