Bus Proc Impvmt Manager - Clinical Quality
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Are you a people leader who thrives at the intersection of quality, rigor, and impact? Medtronic is seeking a Business Process Improvement Manager focusing on Clinical Quality to lead and elevate how clinical quality and compliance show up across daily work and deliverables within the Surgical organization. This role offers a unique opportunity to lead a team that plays a critical role in protecting patients, strengthening trust, and ensuring operational excellence in a highly regulated environment.In this leadership role, you will develop and empower a high performing team through clear prioritization, coaching, and readiness for training and inspections—while proactively identifying, assessing, and escalating risks in a timely, decision ready manner. You will also help shape and continuously improve processes and standards to increase efficiency, consistency, and audit readiness. If you are energized by leading through complexity, setting a high bar for quality, and building strong teams that deliver with confidence and integrity, this role offers meaningful scope, visibility, and impact.
Responsibilities may include the following and other duties may be assigned.
- Lead and develop a high‑performing team through clear prioritization, coaching, and capability building to deliver quality outcomes at scale.
- Monitor and ensure clinical quality and compliance by reviewing deliverables, study documentation, and processes against regulatory and QMS requirements.
- Lead audit readiness and execution by preparing teams, coordinating internal/external audits, and driving closure of findings, CAPAs, and non‑conformances.
- Drive QMS/QDR (e.g., CQFR/QMR) forums and reporting by consolidating quality data, preparing review materials, and facilitating leadership discussions to inform decisions and actions.
- Proactively identify and manage risks and issues by assessing trends, surfacing gaps, and escalating concerns in a clear, decision‑ready manner.
- Own and improve clinical quality processes and standards by identifying opportunities to increase efficiency, consistency, and inspection readiness.
- Partner cross‑functionally with clinical, regulatory, and quality teams to resolve findings, address deficiencies, and ensure alignment on expectations.
Must Have: Minimum Requirements
- Bachelor’s degree required
- Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.
Nice to Have
- Clinical Quality and related Experience.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
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