Administrative Associate II - Behavioral Health

Work where every moment matters.

Every day, over 40,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Job Responsibilities

1. Acts in a professional manner with all Rushford customers and employees: treats all people with respect and courtesy.
2. Provides back up support to other administrative staff members as needed including different shifts as necessary.
3. Supports clinical staff and managers, providing administrative support to assist them in departmental tasks/projects in a timely and accurate manner.
4. Utilizes data integrity reports to assist Rushford to maintain compliance with documentation and required reporting.
5. Manages client and administrative records according to policy and procedure maintaining confidentiality at all times.
6. Performs shared administrative duties with centralized administrative staff, including, but not limited to, word processing, maintaining spreadsheets, scheduling, data entry and filing.
7. Assists with orientating and training of Rushford staff as assigned.
8. Utilizes computer software including Word and Excel and CMHC software.
9. Manages multi-line telephone system efficiently in a professional manner and demonstrates sound judgment when appropriately triaging phone calls and visitors; provi