Outside Sales Advisor

<p>Our associates celebrate lives. We celebrate our associates.</p><p></p><p></p>Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.<p></p><p></p><p></p><p><b>JOB <span>RESPONSIBILITIES </span> </b></p><ul><li>Convert Company provided leads into sales.</li><li>Maintain a network of customers from Company provided leads.</li><li>Builds and maintains a network of sources from which to identify new sales leads.</li><li>Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.</li><li>Demonstrates the functions and utility of products or services to customers based on their needs.</li><li>Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.</li><li>Daily use of SalesForce or applicable CRM system.</li><li>Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.</li><li>Report daily, weekly, monthly sales and appointments to Sales Manager</li><li>Comply with industry compliance during the entire sales process</li><li>Other responsibilities as assigned.</li></ul><p></p><p><b>MINIMUM <span>Requirements </span></b></p><p></p><p><b>Education </b></p><ul><li>High school diploma or Equivalent</li></ul><p><b><span>Certification/License</span></b></p><ul><li>Appropriate Funeral Director License in Specific States Only</li><li>First 30 days of employment complete PAA Curriculum Certification Dignity University</li></ul><p></p><p><b>Experience</b></p><p></p><ul><li>2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)</li><li>1-2 years of industry experience (preferred but not required)</li><li>3-5 years in transferable experience</li></ul><p></p><p><b>Knowledge, Skills and Abilities</b></p><ul><li>Exceptional level of professionalism</li><li>Strong telephone, interpersonal and communications skills</li><li>High level of compassion and integrity</li><li>Strong “one call/visit close” ability</li><li>Must be able to multi task, set priorities and manage appointments</li><li>Experience with in-home and/or seminar based sales preferred</li><li>Proficient computer skills required, with experience working on a tablet preferred</li><li>Independent, self-reliant, and self-motivated</li></ul><ul><li>Excellent Customer Service Skills.</li><li>Conveys information clearly and concisely in written and spoken communication</li><li>Resolves problems and provides solutions to customers in a timely manner</li><li>Time management and organizational skills</li><li>Entry level Microsoft Office Suite (Word, Excel, Outlook)</li><li>Reliable transportation</li><li>Own a Cellphone</li></ul><p></p><p><b>Work CONDITIONS </b></p><p>When considering the work hours associated with this job, the following factors may apply:</p><h2></h2><h2>Work Environment</h2><ul><li>Work indoors and outdoors during all seasons and weather conditions</li><li>Limited amount of local and/or multiple location traveling</li><li>Traveling to customer’s homes and local Business</li><li>Business casual attire is required when in contact with customers. </li></ul><h2>Work Postures</h2><ul><li>Frequent, continuous periods of time standing</li><li>Sitting continuously for many hours per day</li><li>May required climbing stairs to access buildings frequently</li></ul><h2></h2><h2>Physical Demands</h2><ul><li>Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage</li><li>Move, push and pull up to 25 lbs.</li><li>Driving to and from appointments</li></ul><h2></h2><h2>Work Hours</h2><ul><li>This outside sales position may require varied work hours depending on customer needs.</li><li>Travel locally with the distance varying depending on the market.</li></ul><p></p>Postal Code: 15090<p></p><p></p>Category (Portal Searching): Sales<p></p><p></p>Job Location: US-PA - Wexford