Senior Manager, Business Operations eCommerce, LocalFinds

Position Summary...

Are you ready to shape the future of local shopping on one of the world’s largest retail platforms? The LocalFinds team at Walmart is on a mission to revolutionize how customers discover and engage with local products and businesses—offering seamless experiences from first click to final checkout. As a key driver of this innovative program, you’ll own the operational excellence of the LocalFinds customer journey, build data foundations that power catalog and search, create compelling seller hub pages, and ensure end-to-end site enablement. Working cross-functionally, you’ll leverage analytics, user insights, and best-in-class processes to deliver a cohesive, customer-centric site experience that empowers local sellers and delights customers nationwide.

What you'll do...

About Walmart LocalFinds 

The LocalFinds team is on a mission to revolutionize the shopping experience for customers seeking local products and businesses on Walmart's platforms. We are dedicated to building and scaling innovative ways for customers to discover and engage with local sellers seamlessly. 

You will be successful if you…

• Excel at cross-functional collaboration, communicating effectively with diverse teams to align on goals and deliver seamless customer experiences.
• Demonstrate strong analytical and data-driven decision-making skills, using metrics and insights to optimize site performance and user journeys.
• Thrive in a fast-paced, evolving environment—managing multiple priorities with attention to detail and a commitment to operational excellence.
• Bring a strategic mindset, capable of seeing the “big picture” while also diving into the details to ensure flawless execution.
• Have a passion for local products and entrepreneurial ecosystems, continuously innovating to enhance the local shopping experience.

You’ll make an impact by…

• Owning the operational strategy for LocalFinds—building data foundations, driving catalog integration, and ensuring end-to-end site enablement.
• Leading the development and optimization of the LocalFinds Hub and Seller Pages, including layout testing, feature enhancements, and geo-fenced merchandising.
• Monitoring site health and performance, interpreting key metrics to inform product updates and influence internal stakeholders.
• Streamlining processes and workflows to embed best-in-class practices across the team, elevating the overall customer and seller experience.
• Acting as the primary liaison between LocalFinds and other Walmart teams, unifying strategy, execution, and communication across the organization.

Minimum Qualification:  

• Bachelor degree in related field or equivalent experience in Business or related field 
• Previous experience in consumer-focused, eCommerce environment
• Understanding of site metrics and levers
• Analytical and process-oriented, comfortable making data-driven decisions 

Preferred Qualification:  

• 8+ years related experience in Merchandising, Site Merchandising, or related field 
• Masters Degree in Business or related field 
• 4+ years demonstrated experience managing a team 
• 6+ years of experience in consumer-focused e-commerce environment 
• Strong customer obsession focused on building the right site experience for our customer 
• Ability to set clear team objectives and performance measu