Administrative Assistant - DUH - Bone Marrow

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke University Hospital

 

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2022-2023. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Discover what makes Duke University Hospital unique and how you can advance your career as part of the team.

 

General Description of the Job Class

Perform responsible administrative and secretarial duties of a complex and confidential nature in support of major departmental or divisional activities to relieve supervisor of varied clerical and administrative responsibilities and to maintain efficiency in organizational operations.

 

Duties and Responsibilities of this Level

(50%)- Clinical Duties

• Coordination in scheduling Long Term Follow Up appointments

• Coordination of ancillary studies for patients, as needed

• Ongoing management of PTCT clinical database

• Prioritizing, Triaging and resolving multiple inquiries (phone, e-mail, in person, faxes, etc)

 

(50%)- Administrative Duties

• Plan and coordinate housing and lodging for patients and families of the PTCT Housing Program.  Develop and coordinate new ideas and concepts for program themes. Coordinate all housing logistics, materials and resources.

• Monitor and evaluate housing program effectiveness, investigate trends, and recommend and implement modifications to improve housing effectiveness.

• Plan, coordinate and administer activities of the housing programs to include developing, implementing, and supervising related procedures, processes, services and systems. Advise potential families to the housing units of all procedures, policies, processes, etc. 

• Perform other related duties incidental to the work described herein.

• Assist with Courier Van when courier is on vacation or sick

 

Minimum Qualifications

 

 

Education

High school education or equivalent.

 

Experience

 

Two years of administrative support experience in increasing variety and/or complexity

 

Knowledge, Skills, and Abilities

Creatively uses Microsoft Applications, Word processing, and other office tools.

Thorough knowledge of department policies, procedures, and goals.

 

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.