Lead Azure Public Cloud Engineer

Req ID: 335207 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Lead Azure Public Cloud Engineer to join our team in Austin, Texas (US-TX), United States (US).

This Lead Azure Senior Cloud Engineer is responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning Azure, AWS, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI) with primary focus on Azure. This position demands deep multi-cloud expertise, a strong understanding of managed services operations, and a proactive, problem-solving outlook. The Senior Cloud Engineer will also participate in automation initiatives, incident and change management, and mentor junior team members.

 

**Minimal Travel expectation 10% to Austin, TX.

 

Key Responsibilities:

Cloud Operations & Support:

• Support Customer Self-Provision cloud instances across AWS, Azure, GCP, and OCI with security guardrail and backend deployment.
• Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.
• Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.
• Lead root cause analysis and post-mortem documentation for major incidents.
• Execute patch management, upgrades, and regular maintenance activities.
• Develop and maintain backup, disaster recovery, and failover strategies and operations.
• Participate in on-call rotation and after-hours support as required.

Automation & Infrastructure Management:

• Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager.
• Use scripting (e.g., Python, Bash, PowerShell) to automate repetitive tasks and operational processes.
• Champion the use of configuration management tools and assist in DevOps pipeline integrations.
• Recommend and implement cost optimization, resource utilization, and rightsizing strategies.

Security & Compliance:

• Ensure adherence to security best practices, including least-privilege access, encryption, and network segmentation.
• Implement and manage identity and access management (IAM) policies and roles.
• Monitor, identify, and remediate security vulnerabilities reported by scanning tools or external advisories.
• Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).

Collaboration & Documentation:

• Work closely with application, security, and network teams for solution delivery and support.
• Mentor junior engineers and provide technical guidance as needed.
• Create and update technical documentation, runbooks, and SOPs.
• Participate in client calls to provide technical input when required.

 

Requirements:

Experience

• Primary: Azure SME
• Secondary: GCP/OCI
• 10+ years of hands-on experience in cloud engineering, operations, and/or support.
• 8+ years multi-cloud experience (must have hands-on in at least 6 of Azure/AWS/GCP/OCI; familiarity in all is preferred; Azure and AWS cloud are mandatory).
• Direct experience in managed services/NOC/SOC/MSP environments is a plus.

 

Highly Preferred Skills and Experience:

• Direct experience in managed services/NOC/SOC/MSP environments is a plus.
• In-depth expertise with provisioning, configuring, securing, supporting, and optimizing cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI.
• Administration of compute, storage, networking, database, and PaaS services across supported platforms.
• Deep hands-on knowledge in architecture, deployment, monitoring, and troubleshooti