Senior Quality Systems Engineering Specialist

<p><span><strong>Purpose of the job</strong></span></p> <p><br/>We are seeking a highly skilled <strong>Senior Quality Management Application Specialist</strong> to join our team and play a key role in driving the success of our electronic Quality Management System (eQMS). In this role, you will provide technical leadership, oversee day-to-day operations, and collaborate across teams to ensure our eQMS supports compliance, efficiency, and continuous improvement.</p> <p> </p> <p><span><strong>Key Tasks and Responsibilities</strong></span></p> <ul type="disc"> <li>Manage daily operations, configuration, and optimization of the eQMS, including functionality, design, appearance, and system settings</li> <li>Partner with the eQMS System Owner on quality management projects, product improvements, and workflow development</li> <li>Contribute to budget planning and recruitment efforts for eQMS administrative roles</li> <li>Provide support to eQMS module owners with user profiles, reporting, and system customization</li> <li>Lead development, testing, and implementation of eQMS releases, ensuring quality and compliance</li> <li>Identify opportunities for process improvements, system enhancements, and best practices</li> <li>Oversee vendor relationships, ensuring timely updates, issue resolution, and system maintenance</li> <li>Act as the technical interface between internal stakeholders, Sonova IT, and external vendors</li> <li>Deliver guidance and training on eQMS best practices across the organization</li> <li>Stay up to date with new technologies and ensure compliance with IT application policies</li> </ul> <p> </p> <p><span><strong>Requirements</strong></span></p> <ul type="disc"> <li>Proven experience managing or supporting eQMS</li> <li>Strong background in application administration, configuration, and product/project management</li> <li>Excellent stakeholder management skills with the ability to collaborate across functions</li> <li>Experience leading vendor management, testing, and system implementation projects</li> <li>Strong problem-solving and analytical skills with a continuous improvement mindset</li> <li>Knowledge of compliance requirements and IT application standards</li> </ul> <p> </p> <p><span><strong>More about what we offer:</strong></span></p> <p>As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.</p>