Program Coordinator, Capital Giving

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Posted Job Title

Program Coordinator, Capital Giving

Job Profile Title

Coordinator, Program

Job Description Summary

Working closely with the Senior Associate Vice President, Development and Alumni Relations (DAR), the Program Coordinator supports the SAVP in their internal and external responsibilities with equal focus on both. The Program Coordinator’s external work, including answering phone calls, greeting key visitors, arranging donor meetings, preparation and follow up from meetings (both internal and external), creating/writing SAVP presentations, drafting talking points, creating/ posting social media content, etc. The Program Coordinator will also perform other duties such as frontline customer service (e.g., answering phones, greeting key visitors, alumni, etc.) creating and running giving and other reports, drafting customized communications (e.g. emails or other mediums), supporting planning of SAVP office meetings/events, assisting in content creation and/or management of the SAVP’s public social media accounts, and other administrative tasks as assigned. They will provide dedicated administrative support to the SAVP including managing the calendar, scheduling and reserving space for meetings when required, managing travel arrangements, completing their expenses and reimbursements, and providing support for planning of senior level meetings. As a key contributor to Capital Giving’s success, the Program Coordinator must be highly motivated with exceptional technical skills in various programs and platforms and someone who enjoys and thrives in a fast-paced environment. The ideal candidate will have a strong attention to detail and be able to take initiative and manage sensitive information. This is an ideal role for an entrepreneurial self-starter, who is interested in joining an engaged, energetic team committed to advancing and enhancing DAR and Penn.

Job Description

SPECIFIC DUTIES:  

• Provide general prioritized administrative support to the Capital Giving SAVP office, such as frontline customer service (e.g., answering phones, greeting key visitors, alumni, etc.) creating and running giving and other reports, producing customized correspondence, handling confidential material; compiling and summarizing data; organizing and maintaining electronic files; database management; composing, proofreading, and disseminating written materials. Work with other senior leadership and maintain relationships with university administrators and staff in support of SAVP’s external endeavors and manage and coordinating relationships with external consultants in support of the SAVP’s agenda and priorities.
• Prepare advance briefing memos (including key information such as meeting agendas, donor research/ratings/bios, recent activity, suggested talking points, etc.) that will be a part of the SAVP’s larger portfolio for trips and events in which the SAVP is participating. Prepare debrief materials concluding each trip to ensure appropriate information is communicated in a timely manner to the DAR leaders on the results of each visit. Manage all follow-up correspondence with donors as required and document visits in DAR database.
• Focus on the SAVP’s external work, including facilitating external engagement from start to finish, including but not limited to scheduling/confirming meetings, donor/prospect meeting preparation and follow up, creating/writing SAVP