Client Delivery Director - Cracow, Poland

<p><b><u>Job Description:</u></b></p><p><span><span>We are AML </span><span>RightSource</span><span>, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and </span><span>operating</span><span> across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients.</span></span><span> </span></p><p></p><p><span><span>Using a blend of highly trained anti-financial crime professionals, </span><span>cutting-edge</span><span> technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs.</span></span><span> </span></p><p></p><p><span><span>We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 7</span><span>,000 highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance.</span></span><span> </span></p><p><span> </span></p><p><b><span>About the Position</span></b><span> </span></p><p><span><span>As </span><span>a Director in our Financial Crime </span><span>Compliance Managed</span><span> Services group, you will </span><span>be responsible for</span><span> exercising leadership and strategic direction over client projects, w</span><span>hile</span><span> supporting the growth of AMLRS' business and people</span><span>.  </span><span>The successful candidate should </span><span>possess</span><span> strong working knowledge and understanding of Anti-Money Laundering (“AML”) regulatory requirements and industry best practices </span><span>to</span><span> direct teams to produce high quality deliverables for clients on projects; as well as </span><span>possess</span><span> the ability to lead the development of new methodologies and approaches to address client needs.</span></span><span> </span></p><p></p><p><span><span>The Director should understand and </span><span>have the ability to </span><span>work in an agile</span><span>, dynamic </span><span>environment and be able to exercise governance and oversight on multiple AML/financial crime projects</span><span>.</span><span> </span></span><span> </span></p><p></p><p><span><span>This role requires collaboration with cross-jurisdictional </span><span>teams and requires the ability to exercise sound</span><span> judgment and AML knowledge to manage risk and ensure that </span><span>product deliverables are executed with </span><span>a high level</span><span> of quality in within project timelines</span><span>.  </span></span><span> </span></p><p><span><span> </span><span>  </span></span><span> </span></p><p><b><span>Primary Responsibilities</span></b><span> </span></p><p><span><span>Provide operational soundness and compliance on AML/FC engagements:</span></span><span> </span></p><ul><li><p><span><span>Lead financial crime engagements </span><span>in accordance with</span><span> terms of service agreements stipulated in the executed statement of work (SOW)/contract.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Set the tone for quality standards and issue escalation and management on the engagement.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Serve as a point of contact for issues escalated by the Manager </span><span>and</span><span> Senior Managers on the engagement and </span><span>ensures</span><span> prompt resolution of potential issues while managing client expectations.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Define and review KPI/ KRI/ dashboard reports needed to effectively manage risks on the engagement.</span></span><span> </span></p></li></ul><ul><li><p><span><span> Define and review all pertinent client deliverables prior to submission to the client. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Attend</span><span> key client meetings and ensure that internal and external meetings are attended by the </span><span>appropriate AMLRS</span><span> team members.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Oversee the engagement leverage model to ensure that it is continuously assessed and adequate to meet the needs of the </span><span>client;</span><span> as well as consider and escalate any contractual amendments </span><span>required</span><span> to </span><span>maintain</span><span> sound operation and execution of the engagement. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Ensure that Senior Managers on the engagement exercise </span><span>appropriate oversight</span><span> and management over Time reporting by all members of the engagement team.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Ensure that client billing is completed </span>