Senior Account Manager

<p></p><p><a href="http://sleed.com" rel="nofollow noreferrer noopener"><strong>Sleed</strong></a>, an e-business &amp; digital marketing agency with more than 10 years of field experience and a strategic partner of Google &amp; Meta, evolves further into featuring a fully-fledged 360 Integrated Agency, is looking for a <strong>Senior Account Manager</strong> to join our multi-awarded team and contribute to our success.</p><p><strong>What will you do?</strong></p><p>You will work as a part of our Creative Business Unit team and you will be among the main contacts for some of our customer account management matters.</p><p><strong>Responsibilities</strong></p><p>Your responsibilities will be to:</p><ul> <li> <strong>Build strong and long-lasting client relationships</strong> to maintain old business and acquire new customers</li> <li> <strong>Communicating with clients</strong> to ensure that all of their needs are understood and addressed</li> <li> <strong>Structure complete client briefs</strong>, suitable for the creative team</li> <li> <strong>Ensure the timely and successful delivery</strong> of our services according to customer needs and objectives</li> <li> <strong>Collaborating with various internal departments</strong> to ensure that they fulfill all client requests</li> <li> <strong>Clearly communicate the progress</strong> of monthly/quarterly initiatives to internal stakeholders</li> <li> <strong>Develop new business</strong> with existing clients and/or identify areas of improvement to meet sales</li> <li> <strong>Forecast and track key account metrics</strong> (e.g. quarterly results and reports)</li> <li> <strong>Prepare reports</strong> on accounts statuses</li> <li> <strong>Collaborate with business development team</strong> to identify and grow opportunities</li> </ul><p><strong>Requirements</strong></p><p></p><ul> <li> <strong>At least 5 years of Account Management experience</strong> gained within a Creative or Digital Agency</li> <li>Bachelor’s degree in Communications, Marketing or related field</li> <li>Excellent Verbal &amp; Written Communication</li> <li>Fluency in English (written/spoken)</li> <li>Knowledge of Microsoft Office (Excel, Word, PowerPoint)</li> <li>Very good organizational and negotiation skills</li> <li>Critical Thinking</li> <li>Passionate in creative, digital marketing, , social media &amp; new trends </li> </ul><p><strong>Benefits</strong></p><p></p><ul> <li>Private health insurance</li> <li>Unlimited access to Udemy Business Platform (more than 17.000 top rated courses)</li> <li>Continuous training and education for all your learning and development needs</li> <li>Remote working 2-3 days per week </li> <li>Alterlife Exclusive subscription deals</li> <li>Customer Discounts</li> <li>Competitive salary matching the candidate’s skills and experience</li> <li>Career development opportunities</li> <li>Dog friendly space</li> <li>Sleed goody bag upon arrival</li> </ul><p></p><p><em>*All data will be handled with strict confidentiality and will be used for recruitment purposes only</em><strong>.</strong></p>