Director of EMEA Sales Engineering and Professional Services

  

Director of EMEA Sales Engineering and Professional Services

 

Job Summary

• Manage a team of Sales Engineers and Professional Services in the EMEA Region helping to ensure sales and customer success
• Engage directly with Sales and Sales Leadership to provide support for pre-sales and professional services activities across all Aerospike product and services offerings
• Conduct continual pipeline recruiting efforts to find and hire top sales engineering and professional services talent within your region. Mentor/coach new hires during onboarding and subsequent phases to ensure proper ramping of SE and PS skills and capabilities.
• Ensure that your team is enabled to support all required Aerospike products and services offerings along with required sales/soft skills
• Work closely with Sales and Sales leadership to develop strategic and technical account plans
• Develop a close working relationship with Professional Services and Training/Education to ensure tight alignment between pre and post-sales activities
• Support Professional Services by identifying and recommending new opportunities, providing resources for engagements, and following major engagements to ensure success
• Manage the performance of key resources closely ensuring that we are taking the necessary actions to retain top talent and manage performance at all levels.
• Conduct regular 1:1’s with team members to provide constructive feedback and skills development
• Work cross-functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations.
• Deliver detailed presentations and technical briefings to customers on Aerospike products and solutions. Assist and manage critical Aerospike evaluations and POC’s

 

Required skills

• At least 5+ year’s relevant experience in technical selling and supporting infrastructure software products to IT organizations.
• At least 5+ year’s relevant SE and Professional Services Management experience.
• Excellent communication skills – written and oral. Ability to communicate complex ideas.
• Experience and familiarity with IT management products and services.
• Experience with relational database, networking, server, application, virtualization, big data, and web technologies.
• Ability to work with diverse groups of people challenge and lead people toward their peak performance.
• Bachelor's degree or equivalent experience

 

Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.