Senior IT Product Manager, Learning Management Systems

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Job Description

Your Career

As a Product Manager for the Digital Employee Experience Team, you will play a critical role in defining, researching, and delivering solutions through the Learning Management systems that enable Palo Alto Networks employees to grow and thrive. You will partner with our People team and groups across the company to deeply understand user needs and deliver innovative solutions to disrupt and simplify our human resources experiences. You are outcome focused, deeply familiar with Talent industry trends and the technology landscape and use these inputs to inform and define a product vision, strategy, and roadmap.

We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details and things could change …. but in general if a role is deemed office-based we want our teams to be together four days per week.

Your Impact

• Partner with our People & Places leadership team to understand their strategies, end-to-end business processes, pain points, and priorities to inform our technology strategy
• Influence our people strategy and technology direction based on industry and technology trends to advance our products and drive innovation
• Own design, development and implementation of our technology strategy to meet the demands of the business, managing goals, build vs buy decisions,  investments to scale globally and provide transparency into roadmaps/managing expectations
• Design user journeys and processes with business stakeholders - Develop user stories by working closely with end-users, engineers, and leadership to bring great ideas to life
• Build business process and technical requirements, and a product manager to ensure implemented solutions deliver awesome experiences
• Lead the evolution of our existing tools and systems, making incremental improvements along the way while developing the roadmap to reimagine those systems
• Define, measure, and monitor metrics that inform the success of your product area
• Solve customer problems, drive deep empathy and data-driven decision, with continuous experimentation to deliver for the customer
• Maintain an agile and nimble in approach while championing and foster a culture of growth mind-set, business centricity and customer obsession within IT

Qualifications

Your Experience

• 8+ years of Human Resources technology experience or equivalent experience, preferably in a fast-paced hyper-growth environment
• Strong hands on Experience on working with industry standard Learning Management and Learning Experience platforms is required
• Ability to think creatively, diagnose problems and co-create solutions with cross-functional partners
• Excellent communication skills, collaborative, and understanding of change management (across multiple organizations)
• Ability to work well through ambiguity, confidence in leading through adversity with a sharp focus on the eventual right outcomes
• You have demonstrated abilities to map user journeys, prototypes and write user stories based on requirements
• In-depth knowledge of the HR Domain and Business processes (e.g. Benefits, Compensation, Performance Management, Talent Management, Time and Attendance etc.)
• Enjoy working in a dynamic and fast-paced environment, by creating products that will make a profound impact on the user
• Must be Located in SF Bay area

Additional Information

The Team

At Palo Alto Networks, our people and our culture