Manager, Vendor Management

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Procurement Department assists in getting the City all the materials and services it needs to serve its residents. We inspect supplies and property purchased under City contracts and certify local businesses. Our office also manages public advertising for things like election and health notices, open bids for contractors, and other City needs.

Business owners can bid on opportunities to provide:

• Supplies and equipment for City departments.
• Maintenance or repair services.
• Construction or improvement of a public property, street, bridge, highway, or sewer.
• Concession opportunities on City property.
• Environmentally responsible disposal of waste or City property.

Job Description

Position Summary

This position will strengthen how our government partners with the vendor community. As the Manager of the Vendor Management Unit, you will build and lead a new team responsible for improving the vendor’s experience, supporting citywide procurement processes, ensuring data accuracy, and helping departments and vendors navigate our procurement systems.

This is an exciting opportunity for someone who enjoys building programs from the ground up, leading change, and improving how government works with businesses. The role offers significant visibility across the organization and the potential for advancement to a director-level position.

Essential Functions

Lead and Build a New Unit

• Establish the Vendor Management Unit and develop its policies, processes, and services.
• Hire and supervise a small team responsible for vendor lifecycle support.
• Partner with Procurement and Finance to deliver high-quality, customer-focused vendor services.

Support the Vendor Community

• Serve as the single point of contact for vendors doing business with the City.
• Lead vendor onboarding, registration, and updates across multiple systems.
• Help vendors navigate requirements such as disclosures, local and small business registration, and prequalification.
• Support outreach efforts and participate in vendor events and industry roundtables.
• Serve as the single point of contact for vendors doing business with the City.
• Lead vendor onboarding, registration, and updates across multiple systems.
• Help vendors navigate requirements such as disclosures, local and small business registration, and prequalification.
• Support outreach efforts and participate in vendor events and industry roundtables.
• Aggregates performance data for select vendors for strategic or systematic engagement across assignments
• Collaborates with Procurement, Finance, and Law to ensure appropriate use of funds
• Propose revisions to standard RFx and contract templates to improve vendor participation, procurement rule compliance, cycle time reduction and business efficiency
• May be required to maintain contact with vendors to manage the status and quality of orders and the progress toward contractual commitments
• Continually seeks optimal value in service at the vendor level cross orders
• Improve vendor relations and expands the pool of viable vendors to provide greater competition by improving quality and reducing cost
• Develops, collect, and maintain for use Key Performance Indicators in vendor selection

Improve Processes and Resolve Issues

• Troubleshoot vendor issues related to enrollment, invoicing, payments, and system access.
• Work closely with Finance, Procurement, Reve