HR Student Assistant (Summer 2025 900543)

This position supports Human Resources. The HR Assistants are expected to interact with a variety of constituents including staff, faculty, parents, students and community members with a mature and professional demeanor. Students in this position will manage the office, serving as a friendly and professional customer service representative. Student may be alone in the office and solely responsible for providing coverage when the staff Specialist is away. Student will undergo in-depth training in order to clearly and confidentially answer questions and process time sensitive data.

Student is responsible for handling emails, phone calls and walk in traffic.

Must take initiative and have a high level of responsibility in order to keep up with the continuous influx of data.

This is a full time position for the summer months.

Must sign a confidentiality agreement and maintain strict confidentiality.

General Responsibilities 
•Function as knowledgeable and helpful front line of support 
•Open and sort mail
•Open and close office 
•File, scan, photocopy, and shred documents 
•Data entry 
•Maintain clean and orderly work area 
•Answer the phone, take messages and/or direct callers to the appropriate person

HR Responsibilities 
•Assist employees with completing various forms and checking forms for completeness and accuracy
•Assist employees with onboarding process  
•Assist students with their employment search 
•Manage cross-departmental communications to ensure accurate records 
•Maintain files and ensure that they are shredded when appropriate as directed by our record retention policy 
•Upload employee documents into Oracle
•Assist employees with Time Entry and answer a wide range of questions regarding employment
•Complete I-9s for employees and participate in student I-9 sessions on campus
•Other duties as assigned

Requirements

Experience and Qualifications
•Outstanding phone and interpersonal skills necessary
•Prior telephone and office experience desired; customer service experience preferred
•Must be comfortable interacting with a diverse group of customers in a fast-paced, occasionally stressful, office setting
•Willing to take direction and able to work without direct supervision
•Excellent attention to detail
•A strong work ethic and a high level of reliability
•Self-motivation and independent working skills
•Word processing and database management; familiarity with INB and Drupal a plus
•Strong interpersonal skills, a calm and friendly demeanor, patience and a willingness to help others are a must
•Ability to recognize and maintain confidential information required
•Initiative in getting work done
On-the-job training provided