Manager, Human Resources

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for one or more Tech Ops and Engineering functions, working directly with the business leadership team. Partners with assigned client organizations and Human Resources team to ensure strategies and initiatives are met. Coordinates recruitment, compliance, benefits, compensation, and employee relations activities to maximize employee resources. Serves as subject matter expert and provides guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in the development and meeting of departmental budget.

Job Description

Core Responsibilities

• Partner with business leaders to build employee-based programs in alignment with business objectives; using project and program management skills; ability to handle several employee-based programs simultaneously.
• Develop and implement change management strategies and plans that improve employee adoption and usage of required changes.
• Designs, builds, and assists in development of and evaluation of reports in relation to the department’s established goals.
• Handles inquiries and requests for information relating to the department’s strategic and tactical initiatives.
• Counsels, orientates, and trains managers and supervisors on the interpretation and administration of Human Resources policies. Administers Human Resources policies and procedures as they pertain to all employees.
• Oversees, handles and manages employee relations issues. Assists with employee counseling, discipline, and grievance handling.
• Recommends new approaches, policies, and procedures to maintain efficient and effective services.
• Ensures compliance with state, local and federal guidelines, and policies to protect the business and its employees.
• Partners with management to ensure strategic HR goals, policies and programs are aligned with business initiatives.
• Administers compensation programs and assists in job analysis, job evaluation and performance management to ensure compliance with division guidelines.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Ability to work nights and weekends, variable schedule(s), and overtime, as needed..
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new insights.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

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