Director Quality

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 

Description  

The Director of Quality leads the organization’s quality strategy, ensuring products, processes, and systems meet regulatory standards, customer expectations, and internal performance goals. They oversee quality assurance, quality control, audits, and continuous improvement initiatives across the business. The role partners closely with operations, engineering, and supply chain to drive root‑cause problem solving, improve reliability, and reduce defects. This leader also fosters a culture of excellence, compliance, and proactive risk prevention.

As the Director Quality, you will:

• Streamlining and continually improving existing quality policies, procedures, and instructions
• Integrating technical excellence into every aspect of the project lifecycle
• Working closely with Operations, Engineering, Product Safety, and Procurement throughout the product lifecycle
• Developing and maintaining documented information that reflect the Management System that meets the requirements of ISO 9001, coordinating internal technical audit teams and quality certification processes as well as additional agency requirements such as: CSA, ASME and PED as examples
• Leading the Quality team in collaboration with geography management
• Coaching and developing direct reports as well as setting expectations on the development of all quality professionals globally
• Providing direction on the development of solutions to problems which have been defined, but where investigation is often required to clarify possible complex interfaces and solutions desired
• Through contacts with educational institutions, societies, equipment manufacturers, agencies, etc., keeping abreast of new development germane to quality, reliability, and agency activities
• Applying continual improvement principles and techniques, using data analysis, understanding, and applying statistical methods, coordinating the use of CBS tools (DMAIC, 5S+1, Process Capability Analysis, SPC, MSA, FMEA, Lean techniques, etc.)
• Providing the quality and reliability related requirements/metrics as part of the New Product Development (NPD2.5) process and the related phase/gate reviews

Required education, experiences & skills:

• Bachelor’s degree in Science, Engineering, or related field
• At least 10 years’ experience as a plant quality manager
• An additional 5 years’ experience leading, implementing and managing enterprise-wide Quality Management Systems for large-scale, global, matrixed organizations
• Extensive experience in and knowledge of quality management principles and methodologies including ISO 9001, Six
• Sigma and Lean experience
• Strong proficiency in project management approaches and tools
• Exceptional communication, presentation, and facilitation skills
• Experience partnering closely with and advising senior leadership and executives
• Proven problem solving and root cause identification skills
• Strong analytic and decision-making abilities
• Proven ability to influence others, work effectively with all levels in an organization, and move teams toward a common vision or goal
• Ability to travel and work together with the plant locations, customers and suppliers to resolve difficult quality or reliability problems with complex product components, processes, or materials-
• Up to 50% international travel required

Preferred education, experiences & skills

• Advanced degree (MBA or MS in Quality/Engineering).
• Professional certifications such as ASQ CQE, CQA, CMQ/OE,
• Six Sigma Black Belt.
• Familiarity with supplier quality, incoming