Director, Treatment Center Strategy & Operations (T1D)

Job Description

General Summary

Vertex is seeking a talented leader to join our US Diabetes Business Unit to support our aspirations of bringing multiple potentially transformative cell therapies to people living with Type 1 Diabetes (T1D).

The Director, US Treatment Center Strategy & Operations will be responsible for the US T1D treatment center approach and plans, and ensuring seamless treatment center readiness. They will play a critical role in refining the treatment center strategy, prioritization, and end-to-end treatment process in the US.  The Director will work closely with leaders across Global Commercial, Field Teams, Manufacturing, Trade & Distribution, Legal, and external customers to ensure a seamless operational experience for potential treatment centers.  This role will report to the T1D US Head of Marketing and will partner closely with the treatment center field team.

The successful candidate will thrive in an environment of rapid change, demonstrate exceptional collaboration and problem-solving skills, and have a strong operational mindset. They need the ability to independently operate under ambiguity, and successfully challenge the status quo to provide innovative and compliant solutions to complex challenges.

Key Responsibilities

• Serve as the primary point of contact for the US treatment center strategy, operations and readiness across all cross-functional teams; refine the treatment center approach, prioritization, and required operational readiness activities to ensure launch success

• Develop and lead key processes, documents, training materials, and trackers to ensure a seamless operational experience for all potential treatment centers

• Partner closely with Vertex field teams and external stakeholders to support all US center readiness steps and ongoing treatment journey operations; continuously learn and adapt plans to new insights

• Lead the treatment center core team and coordination of activities for all treatment centers in the US; provide guidance to all support functions and continue to evolve the strategy as we learn more

• Drive and implement the overall treatment center plan; partner with field leaders to shape treatment center account plans and objectives, and support them in execution

• Manage the progression of critical activities, deliverables, resources, and timelines; ensure robust KPIs are established, monitored, and communicated to field and HQ teams

• Represent the US commercial function for the global end-to-end process, and ensure any process changes are carefully considered by engaging a cross functional team to evaluate; partner to successfully execute mock operations and mock first patient exercises

Knowledge and Skills

• Specialty disease launch, transplant center, and/or novel treatment paradigm operational experience preferred

• Demonstrated ability to take on complex operational problems with no obvious answer, and push forward innovative ideas to solve them

• Analytical mindset, with demonstrated ability to develop strategy, make strategic recommendations, monitor performance, and allocate resources

• Strong ability to execute plans, track and monitor them, and hold others accountable for them

• Highly skilled in influencing cross-functional teams, including interfacing with key internal (HQ, manufacturing, distribution, global, field) and external stakeholders

• Proven ability to be productive and successful in a fast-paced work environment, including managing multiple competing priorities with a high degree of autonomy

• Able to successfully lead cross-functional teams, influencing without direct authority, with the interpersonal skills to foster collaboration and succeed in a highly matrixed environment

• Demonstrated understanding of the legal, regulatory, and compliance requirements for pre- and post-approval activities and ability to model expected behavior for the team

• Strong written communication skills, presentation delivery, and interpersonal skills to be effective in a team environment

• Highly competent in a multitude of IT capabilities to support the business needs

Education and Experience

• Bachelor’s degree required

• Typically requires a minimum of 10 years commercial or consulting experience in healthcare/biopharmaceuticals, and demonstrated supervisory/management experience, or an equivalent combination of experience and education

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you c