Director Operations - WV Operations

FirstEnergy

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]

This is a position can be based in Fairmont, WV or Williamsport, MD

Summary:

The Director serves as an executive for a portion of the State’s 24/7/365 electric utility operations, managing a multi-functional unit comprised of controls, and substations. 

The position is responsible and accountable for the safe delivery, and reliability of electricity in the most cost-effective manner, in compliance with regulatory requirements and with an eye toward ensuring future sustainability of operations. Specific areas of responsibility include: 

• T&D Electric System Construction and Maintenance substation and controls project identification and safe execution.
• Partnering with T&D Engineering, Customer Support, System Operations, , Transmission and other support departments to ensure efficient and effective system operations.

This position will provide leadership consistent with our core values, holding safety, DE&I, ethical and complaint behavior, stewardship and customers service as essential to success.  This position will lead, direct, and provide technical expertise and guidance to the operational groups managed, including essential personnel required to respond to and react to a variety of emergency / urgent situations.  Financial responsibilities include the management of the electric system’s budgets, including capital and O&M.  The director is also charged with providing leadership and ensuring actions and goals align with the operation’s strategic direction.  As well, the director will engage with public officials, suppliers, regulators, environmental groups, and customers to ensure FirstEnergy continues to meet and/or exceed its objectives.  This position will also oversee the execution of capital projects and manage outside contractors to provide necessary services.  In a collaborative approach, the role includes serving as incident commander during storm and large disruption of service events.

This position will provide direction and leadership from the following perspectives:

• Foster a high-performing safety culture where employees own, promote and reinforce safe behaviors and feel empowered to speak up
• Monitor, mentor and coach staff to further the cultural attributes identified in our core values and behaviors.
• Closely collaborate with peers across the state to ensure consistent application of values, behaviors, strategy, and direction.  This position must not lose sight of strategic benefit of consistent application of processes throughout their area of responsibility.
• Establish and develop substantive working relationships with peers, staff and union leadership, and create an environment and implement changes where needed to enhance FirstEnergy’s culture of safety, compliance, inclusion, accountability, and innovation
• Initiate and monitor implementation of appropriate safety and environmental safeguards in accordance with applicable regulations and professional practice to ensure that employee, community and environmental hazards and impacts of operational activities are eliminated or reduced to acceptable risk levels by identifying and eliminating exposures.
• Establish strategic working relationships with community partners, governmental officials and regional agencies
• Plan, organize, develop and monitor the performance of assigned managers, supervisors and staff, establish performance requirements and personal development targets, monitor performance and provide executive direction for performance improvement and development
• Plan, organize, control, integrate and evaluate the work of the operational group
• Engage with employees and union leadership to create a culture of inclusion and teamwork
• Ensure appropriate staffing levels and provide cross training to ensure uninterrupted services
• Develop, implement and monitor work plans to achieve organizational mission, goals and performance measures
• Direct and prepare operational and multi-year capital improvement program budgets, establish budgetary control measures, allocate resources and personnel and monitor diverse work programs for compliance with budget guidelines
• Continuously review, implement and modify internal policies, procedures and processes to improve efficiency, accuracy and standardization of internal operations, analyses and reports
• Operate electric systems in compliance with applicable regulatory requirements, to include environmental and State reliability standards 
• Operate, control and maintain substation systems

Qualifications:

• Accomplished and approach