Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Technology Risk Senior Group Manager for the Change and Release Management, Testing and Validation for SDLC within PNC's Technology organization, you will be based in one of PNC’s Technology and Innovation Hubs – Pittsburgh, PA / Cleveland or Strongsville, OH / Dallas, TX / Birmingham, AL / Phoenix, AZ. The position is primarily based in a PNC location.
Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

As PNC expands and enhances its technology, our commitment to ensure our customers transactions are secure and the bank is mitigating risk is paramount. To succeed, we are adding leadership talent to address these initiatives.

This is a First Line of Defense leadership role within our technology organization and will work specifically with our technology leaders and their engineering and development teams, interacting across all lines of defense and other internal partners.

This role will focus on:
• Define, refine, enhance, implement and evaluate Enterprise programs including:
• Change management program
• Evaluate TDF (Trusted Data Format) and ensure it is incorporated into the program
• Enterprise release management program
• Testing and validation governance including standards
• Testing environments (standards and management expectations)
• Training and Awareness
• Develop training for all engineering teams on how to execute changes safely
• Covers policy, standards and expectations
• Refresher training

To be a strong consideration for this opportunity, you will need:
• Depth of technology risk management (NIST, FFIEC) including governance and controls within a large bank or management consulting firm
• Experience implementing a risk framework to identify, assess, mitigate, monitor and reporting technology risk
• A strong technical acumen with a working understanding of the Software Development Life Cycle (SDLC); previous experience as a Software Engineer, Software Architect or Software Developer is very helpful
• Experience conducting risk assessments, control quality, identify gaps and monitor response and performance control
• Issue management
• Strong critical thinking
• Exposure working with regulators or regulator requests
• Comfort in leading complex discussions across technology and business with subject matter experts to push through clear and documented solutions that are implemented and successful

Job Description

• Governs the risk management program for a line of business through developing risk management strategies and overseeing program execution. Supervises the development of a comprehensive Risk Management Framework to define control expectations in a consistent and transparent management approach.
• Champions the risk management programs and is accountable for setting strategic direction and stability for relevant business function.
• Oversees execution of the risk management program within and/or across the lines of business to ensure bank is meeting federal, state, agency, legal and regulatory requirements. Increase the stability and predictability of operations and processes within a manageable risk appetite.
• Leads risk identification and assessment in working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit). Oversees and executes changes in internal and external factors and identifies emerging risks.
• Responsible for the development and execution of policy and procedure and provides complex technical subject matter findings, recommendations and results and trends to the organization, executive management and appropriate management committees.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: