Account Manager, International (LATAM/APAC) & US Professional Accounts

Inspired by Dr. Murad’s lifelong commitment to science-backed wellness, we create products and experiences not only for healthier skin, but for happier lives. At Murad, we’re committed to conquering the global health epidemic of stress. “Stress less. Be imperfect. Live longer.”—Dr. Howard Murad, Founder

About the Role:

We are seeking a highly organized, proactive, and commercially minded Account Manager to support Murad’s international skincare business across the APAC and LATAM regions as well as our US professional accounts. Reporting directly to the VP, International & Professional Sales, this role will help manage distributor and customer relationships, support sales planning and forecasting, coordinate cross-functional execution, and drive strong day-to-day management of the business across assigned markets. The ideal candidate is passionate about beauty and skincare, detail-oriented, comfortable working across multiple time zones and cultures. This role follows a hybrid schedule with an expectation of two days per week in office. 

This position is hybrid and will be based in our El Segundo, CA headquarters on Tuesdays and Wednesdays, and work remotely for the rest of the workweek, unless business needs require otherwise. 

Key Responsibilities:

• Manage distributor and customer accounts across APAC, LATAM, and U.S. Professional channels, driving sales performance, business growth, and strong execution of Murad's skincare portfolio. 
• Own sales forecasting, performance tracking, and business reporting for assigned markets, identifying risks, opportunities, and recommended actions to achieve business objectives. 
• Partner cross-functionally with Supply Chain, Finance, Marketing, Education, Regulatory, and Customer Service teams to ensure seamless execution of launches, replenishment plans, and ongoing business initiatives. 
• Manage order flow, inventory availability, product assortments, pricing updates, and promotional calendars to support customer needs and business performance. 
• Drive execution of new product launches, strategic brand initiatives, and hero product priorities in partnership with distributors and internal stakeholders. 
• Prepare and deliver business reviews, account recaps, sell-in and sell-through analyses, and performance presentations that provide actionable insights and recommendations. 
• Analyze market performance, competitive activity, consumer trends, and customer feedback to identify growth opportunities and support strategic business planning. 
• Maintain accurate forecasting tools, sales trackers, distributor scorecards, assortment records, and commercial documentation to support effective business management. 
• Serve as a primary point of contact for distributor partners, ensuring timely follow-up on action items, issue resolution, promotional execution, and retail and e-commerce initiatives to drive strong in-market performance. 
• Travel domestically and internationally as needed to support distributor meetings, customer engagement, market visits, regional events, and business reviews.

Qualifications:

• Bachelor’s degree in Business, International Business, Marketing, or a related field. 
• 4-6 years of account management, sales, distributor management, or business development experience within prestige beauty, skincare, wellness, personal care, or consumer products. 
• Strong organizational skills with the ability to manage multiple projects and deadlines. 
• Excellent written and verbal communication skills, with the ability to communicate with distributor partners and internal stakeholders. 
• Strong analytical skills and comfort working with sales data, forecasts, sell-through trends, and sprea