Human Resources Business Operations Partner (54124)

Position Title:

Human Resources Business Operations Partner

Position Type:

Full-Time, Salary, Exempt

Schedule:

35 hours/week

Format:

Hybrid

Department/Program:

Talent Development and Support

Location:

1 Pierrepont Plaza, Suite 901, Brooklyn, NY 11201

Direct Supervisor:

Associate Vice President, Human Resources

Direct Reports (if any):

N/A

About Graham:

Graham provides life-changing tools and resources for children, young adults and families who face some of the most difficult obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing.
 

We collaborate with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.

Position Overview:

The Human Resources Business Operations Partner will report to the Associate Vice President, Human Resources. The core duties will involve conducting research, performing analyses, managing databases, generating reports, and developing informative content aimed at instructing and educating staff in various essential areas of the organizational HR processes. 

Job Responsibilities:

HR Business Operations:

• Lead the design, implementation, and continuous improvement of core HR processes, including employee lifecycle management, talent acquisition, HR systems, and operations, ensuring efficiency and scalability.
• Design and implement process improvements to streamline HR workflows, enhance operational efficiency, and elevate employee satisfaction, including evaluating and recommending digital tools to address department needs.
• Ensure all HR operations comply with federal, state, and local employment laws and align with organizational policies.
• Develop and manage analytics dashboards and predictive models to track workforce metrics, identify trends, and inform strategic decision-making.
• Act as a key liaison between HR and other departments (e.g., finance, IT), fostering seamless communication and operational alignment.
• Manage and maintain accurate compensation and position data in HR systems (e.g. Paycom and CompAnalyst) while supporting the ongoing development of the Total Rewards platform.
• Prepare, distribute, and develop training materials to educate employees on their total rewards and compensation packages.
• Collaborate with HR leadership to design and implement organization-wide initiatives, including training and development programs.
• Oversee and improve the HR helpdesk process, ensuring timely and effective responses to employee inquiries and requests.
• Serve as an escalation point for complex HR issues, partnering with leadership to deliver resolution and guida