Regional Ops Mgr
LabcorpAbout the role
Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? Do you want to have an impact on improving health and people’s lives?
If your answer is “yes”, then we invite you to become a Regional Operations Manager with LabCorp!
LabCorp is seeking a result driven Regional Operations Manager to oversee the pick-up/delivery service of test samples, supplies and reports within a designated geographic area. Additionally, the role oversees specimen processing and data entry as well as customer service within the North Georgia Market. In this position, you will work in a fast paced, customer focused and challenging environment, and will part of our overall mission at LabCorp of Improving Health and Improving Lives.
Geography Covered: North Georgia – Atlanta, Alpharetta, Augusta, Carrollton, Marietta and surrounding areas to the North Georgia border. – Office based in Tucker, Georgia.
Expected Job Requirements:
· High school diploma or equivalent required, Bachelor's degree strongly preferred
· Previous experience as an operations manager managing several direct reports
· Minimum 6 years of relevant job experience
· Ability to problem solve and provide solutions under minimal supervision
· Strong leadership skills and proven ability to manage, motivate and mentor a team
· Ability to communicate professionally and effectively with internal and external customers
· Excellent verbal and written communication skills
· High level of attention to detail with strong organizational skills
· Comfortable making decisions in a changing environment
· Valid driver’s license and good driving record
· Proficient with MS Office programs
Job Duties/Responsibilities:
· Supervise the day-to-day operations of assigned departments
· Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company mandates.
· Monitor monthly productivity and report any deviations as necessary
· Engage in continuous process and service level improvements
· Resolve any client related matters or customer complaints appropriately
· Complete regular and timely financial analyses for all department related positions
· Ensure regular and timely completion of periodic inspections of patient service centers
· Report any performance, compliance or staffing related issues and work with the appropriate departments toward resolution
· Meet regularly with direct reports to provide coaching and feedback for their development
· Perform operation duties such as payroll, monthly schedules and performance appraisals
· Manage costs effectively by minimizing employee turnover and controlling overtime costs
· Manage staff including recruiting & hiring qualified and enthusiastic employees, performance management, training and development.
· Ensure effective communication with leadership, clients, sales, corporate
operations, as well as direct reports and all departmental staff
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here
If you're looking for a career that offers opportunities for growth, continual
development, professional challenge and the chance to make a real difference, apply today!
LabCorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, the organization will not discriminate in its
employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability.
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step
Labcorp is proud to be an Equal Opportunity Employer:
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