Program Manager

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - VIRTUAL - US Tennessee 

Division: Solutions 
Job Posting Title: Program Manager - 104185 
Time Type: Full Time

Position Description Summary:
The Program Manager provides critical support to the Customer, Warehouse Team and Data Center Team.  Responsible for being the liaison/direct link to the client in shaping the strategic direction of the program providing analytical performance tracking, project management and continuous improvement support.

Principal Accountabilities (The following is intended to describe the general nature and level of work being performed.  It is not an exhaustive list of all expectations.):

• Acts as a partner to the Client to drive forward PRIMUS goals
• Drives and facilitates the Americas strategic planning process to achieve productivity and customer goals
• Drives performance across all sites in the account through a rigorous performance management system that includes tracking and reporting on strategic initiatives, key metrics and escalating risks/issues
• Responsible for providing timely customer analytics to support strategy and priority initiatives
• Communicates proactively across business units and organizational layers to gain feedback, buy-in and alignment
• Challenge assumptions and use program management knowledge and expertise to keep leaders engaged
• Leads the development of communication strategy and execution of programs to promote company strategy and priorities
• Supports change management programs linked to the client strategy
• Lead Warehouse and Data Center Teams to identify, design and implement continuous improvement initiatives
• Design, develop and report the measurement achievement of continuous improvement initiatives
• Implementing continuous improvement initiatives that reduce cost of operations and improves service levels, capacity, productivity and quality
• Building and maintaining strong relationships with internal and external stakeholders

 

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

 

Working Environment:

Assignment Complexity  - Work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors. Exercise judgment within defined procedures and practices to determine appropriate action.

Accountability – Use professional concepts and corporate policies and procedures to solve a variety of problems.

Impact of Decisions – Moderate impact on corporate operations and fiscal health.

Working Relationships – Regularly interact with peers and management concerning matters of moderately complex scope and discretion.

Scope – Work on problems moderately complex in scope. Normally receive general instructions routine work, detailed instruction on new assignments.

Essential Functions:

Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.

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