Sr. Manager, Recruiting Operations

One in two people experience debilitating back, neck, shoulder, or joint pain — but traditional treatments have failed to meet their needs. Physical therapy can be expensive and hard to access; appointments often involve long commutes and missed work. Making matters worse, unresolved pain can trigger the overuse of opioids and surgeries.
Join us in reimagining healthcare from the ground up. We’re making high-quality care accessible by pairing wearable sensors and computer vision with a world-class clinical team. Hinge Health puts a digital clinic in every member's pocket. Now millions of people can access personalized digital care from a physical therapist, guidance on behavior change from a health coach, and expert consultations with an orthopedic surgeon. With a single app and wearable technology like our Enso device, we’re helping to reduce pain, surgeries, and opioid use.
Work From AnywhereHinge Health employees have the flexibility to work remotely in hubs across the United States.
About the RoleThe Senior Manager, Recruiting Operations will be an essential leader within the Talent Acquisition team, who will be responsible for establishing and delivering processes, programs, and technology that enable Hinge Health to deliver against our hiring goals, while delivering an outstanding candidate experience. This individual will play a critical role in the continuous improvement of the end-to-end recruitment process, drive critical business insights and analytics, manage key vendor relationships, drive capability building across the team, build Hinge Health’s brand awareness and help measure and deliver ROI. This role will collaborate closely with members of the Talent and People team, stakeholders and business leaders.
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WHAT YOU’LL ACCOMPLISH

• Build a high performing Recruiting Operations team: Grow and nurture diverse teams that are  empowered to do their best work today and prepared for what’s needed tomorrow.  The team will include Recruiting Coordinators, Operations and Employer Branding professionals. 
• Hiring at Scale: With a focus on candidate experience, compliance  and scalability, responsibility to generate insight-based ideas and process improvements across the recruiting organization that will drive efficiency, utilizing strong program and change management skills to ensure adoption.  
• Strategic Leader/Partner: A thought leader and partner across the People team, working with cross-functional stakeholders including, Finance, IT, Legal, and hiring managers.  
• Stakeholder Experience: Instrumental in creating a simple, informative and intentional recruiting experience with a focus on candidate and hiring manager experience.
• Employer Branding:  Manage the strategy, project management, and execution of employer brand campaigns. You will manage strategic programs to drive employee engagement and raise external brand awareness amongst job seekers.
• Vendor Management: Working closely with vendors, such as Gem, Lever, LinkedIn, to ensure we are fully leveraging functionality of the tools and manage quarterly vendor meetings to understand utilization, best practices and their future offerings.  Leading new vendor evaluations, for both technology partners and supplemental recruiting resources.

WHAT WE'RE LOOKING FOR

• Demonstrated experience working with and understanding of recruiting standard methodologies and experience with recruiting technologies - Candidate Relationship Management (CRM) and/or Applicant Tracking Systems (ATS). Experience managing a recruiting coordination team.
• Success building and implementing Talent or HR programs.
• Excellent problem-solving and project management skills, with the ability to drive initiatives from start to finish.
• Strong communication and interpersonal skills, with the ability to influence stakeholders and build relationships.
• Self-motivated and able to thrive in a fast-paced, ambiguous environment.
• An active and data driven approach to problem solving and using the insights to improve desired outcomes.

BONUS POINTS

• Experience supporting international hiring initiatives.
• Experience migrating an ATS systems or other recruiting platforms.
• Tableau or other data visualization or analytics experience.

WHAT YOU'LL LOVE ABOUT US

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
• Planning for the future: Start saving for the future with our traditional or roth 401k retirement plan options which include a 2% company match.
• Modern life stipends: Manage your own learning and development budget, use the mental healt