CXC Operations Intern

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

PTC is looking for a motivated and detail-oriented intern to support PTC’s CXC Operations team. This role is ideal for a current college student interested in gaining hands-on experience in operational management and marketing within a dynamic technology environment. The CXC Operations Intern will play a key role in ensuring the seamless execution of day-to-day activities while also contributing to marketing initiatives that promote the CXC’s offerings. This is primarily an in-person role based at our Seaport location in Boston (4+ days/week). 

 This internship offers a fantastic opportunity to learn the ins and outs of running a corporate experience center and gain exposure to an executive level audience in a leading technology company.  

Responsibilities: 

• Participate in a project focused on aligning the CXC's discussion leader program with PTC's go-to-market strategy. 

• Assist in building and refining CXC agendas to ensure top alignment with customer needs and strategic goals. 

• Work closely with the CXC team to identify key discussion topics and ensure consistency in messaging across all agendas. 

• Assist with the coordination and execution of daily activities in the CXC, including meeting setups, technology checks, and logistics management. 

• Maintain and update scheduling for customer visits, tours, and internal events, ensuring everything runs smoothly. 

• Support the team with operational tasks such as room setups, catering arrangements, and AV troubleshooting. 

• Help with monthly reporting, tracking metrics for CXC activities, and updating dashboards. 

• Collaborate with the facilities, catering and IT teams to ensure the center remains in top shape for all events. 

• Assist in the development and distribution of internal and external communications to promote the CXC, including newsletters, event updates, and marketing collateral. 

• Support marketing campaigns aimed at increasing awareness of the CXC's services and capabilities. 

• Help gather and create content to showcase customer visits, special events, and other CXC highlights. 

• Contribute to social media efforts by suggesting content ideas and drafting posts related to the CXC. 

Qualifications: 

• Currently pursuing or recently completed a degree in Business, Marketing, Communications, Operations, Events or a related field. 

• Interest in both operational execution and marketing content development. 

• Strong organizational skills with a detail-oriented mindset. 

• Excellent written and verbal communication skills. 

• Ability to multitask and manage time effectively in a fast-paced environment. 

• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and social media platforms. 

• Flexible and adaptable personality with a positive attitude.