Senior Web Experience Manager (Remote)

At Weights & Biases, our mission is to build the best tools for AI developers. We founded our company on the insight that while there were excellent tools for developers to build better code, there were no similarly great tools to help ML practitioners build better models. Starting with our first experiment tracking product, we have since expanded our solution into a comprehensive AI developer platform for organizations focused on building their own deep learning models and generative AI applications.
Weights & Biases is a Series C company with $250M in funding and over 200 employees. We proudly serve over 1,000 customers and more than 30 foundation model builders including customers such as OpenAI, NVIDIA, Microsoft, and Toyota.
Reporting to the Senior Content Manager, the Senior Web Experience Manager will own the end-to-end experience of the Weights & Biases website including the technology backend and design.
The Senior Web Experience Manager will partner closely with the revenue marketing team to build a website that not only delivers strong messaging but also drives product demand and adoption.

Responsibilities:

• Architect and implement web strategies: Design, build, and continuously improve website strategies to drive significant growth in traffic, engagement, contacts, and product sign-ups.
• Optimize website performance: Diagnose and repair underperforming pages; evaluate and recommend the best system solutions.
• Lead design and user experience: As the single point of contact for the website, you’ll need to stay ahead of industry trends and ensure best-in-class design by collaborating with design professionals. Document and enhance the customer journey so the website serves both technical leaders and developers effectively.
• Develop and execute testing strategies: Create and manage comprehensive A/B testing and experiment strategies to optimize website performance and user experience.
• User experience leadership: Lead and provide recommendations for user experience improvements, ensuring a robust design that accommodates complex user personas and navigation needs.

Requirements:

• 3-5+ years of experience managing websites in the technology industry
• Strong analytical skills to report on website performance
• Proven track record of executing website testing strategies
• Ability to select and implement bar raising website designs

Core skills:

• Outgoing and friendly: Our website serves a lot of functions and many parts of our company rely on it. You’ll work with a distributed, passionate team on a daily basis.
• Autonomous: If you work well in a self-directed environment, and proactively find ways to improve processes and collaborate with team members or engaged users, your initiative will really shine in this role.
• Curious and driven: Explore machine learning and learn more about the engineering stack and common ML workflows. We have a technical audience and people who can absorb new, complex concepts excel. You’ll solve problems in both fast-paced, short term sprints and in larger, more long-term projects.
• Organized: A core part of your role is organizing feedback from many channels into a single, orderly stream. Your organization skills and time management will be key to running this process well.

Our Benefits:

• 🏝️ Flexible time off
• 🩺 Medical, Dental, and Vision for employees and Family Coverage
• 💵 Home office budget with a new high-powered laptop
• 🥇 Truly competitive salary and equity
• 🚼 12 weeks of Parental leave (U.S. specific)
• 📈 401(k) (U.S. specific)
• Supplemental benefits may be available depending on your location
• Explore benefits by country

We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at careers@wandb.com.
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