Human Resources Generalist

Who We Are:

We give end users THE CONNECTED LIFE EXPERIENCE™ – the SEAMLESS, EFFORTLESS, AND ROBUST CONNECTIVITY EXPERIENCE they expect, and shows property owners how to BREAK THE BOUNDS OF UNINSPIRED CONNECTIVITY™ to increase revenue, improve customer/resident satisfaction and ultimately increase the value of their property.

We offer complete guest, resident and customer internet and connectivity solutions, including enterprise-class software, network design, engineering, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking.

We currently serve over 3,600 customers globally—comprised of over 1 million guest rooms and apartment units—across multiple industries including hospitality, student housing, multi family and senior living.

IN 2020 we launched PlatformONE— a world-class fully integrated wireless connectivity software platform to enhance customer opportunity and experience. PlatformONE offers property and venue owners a wide range of opportunities to leverage the latest advancements in wireless connectivity including 5G, Wi-Fi 6, Wi-Fi Certified Passpoint®, and next-generation IoT. PlatformONE Provides a single integrated network management plane for delivering fully managed solutions that optimize your guests’, residents’, and customers’ Connected Life Experience™.

What You'll Do:

Responsible for the accuracy and execution of all employee data and everyday Human Resources’ (HR) operations with a focus on benefits and payroll administration. This is a fast-paced, high exposure, hands-on role to support and scale the Single Digits’ team.

Job Duties/ Responsibilities:

• Prepare and process bi-weekly, multi-state, domestic and international payroll.
• Process new hires, separations, and all employee changes.
• Provide support and guidance to maintain compliance with federal, state, and local employment and tax laws and regulations.
• Review monthly benefits invoices for accuracy.
• Administrate all employee benefit plans and systems.
• Daily point of contact for employees related to payroll and benefits.
• Handle HR compliance items, such as 401k audit, 401k testing, payroll and tax.
• Provide frequent HR Key Performance Indicators (KPIs).
• Assist with HR projects and strategic initiatives.
• Be creative and find new ways to be more efficient and streamline processes.
• Strengthen and improve employee experience programs.
• Manage employee inquiries and respond to all questions regarding benefits, systems, company programs, and policies.

Requirements

Education:

• Bachelor's degree or equivalent from a four-year college or university or equivalent combination of education, training, and experience from which comparable knowledge and skills have been acquired.

Experience:

• 2-4 years of experience working in a busy HR department.
• Payroll and benefits experience is a plus.

Knowledge:

• Proficiency with MS Office.
• Experience working with an Applicant Tracking System (ATS) and HRIS is preferred, Paylocity experience is a plus.

Personal Attributes:

• Demonstrated ability to safeguard confidential material and information with discretion.
• Must place a strong focus on customer service and act with a high level of integrity, professionalism, and discretion.
• Strong communication skills, with a proven ability to deliver messages with composure and tact.
• Must be a motivated self-starter who can proactively research and resolve issues in a timely and professional manner.
• Strong interpersonal skills with the ability to successfully interface with all members of the team and build successful, long-term relationships with all members of the organization.
• Must be able to support, consult, and influence a wide range of personnel.
• Able to manage multiple priorities and tasks while remaining professional.

Benefits

• Full-Time position
• Paid Time Off (PTO) – accumulate up to 17 days per calendar year plus 9 holidays
• Medical (starting at $140/month for individuals)
• Dental (starting at $10/month for individuals)
• 401(K) with a company match that fully fully vests within two years!
• Vision discounts
• Domestic Partner benefits
• Voluntary Life/AD&D
• Long Term Disability (LTD)
• Employee Assistance Program
• Health and Wellness Program
• Flexible Spending Account
• Parental Leave
• Reimbursement Plans

We provide equal e