Manager, Provider Relations

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Manager, Provider Relations

Location: Field-Based - Preference for Candidates located in Southeast/Central US

Department: Sales & Business Development

Reports To: Vice President of Regional Operations

Employment Type: Full-Time, Exempt

Mission: Why This Role Matters

The Manager, Provider Relations is a high-impact leadership role dedicated to expanding access to life-changing Transcranial Magnetic Stimulation (TMS) therapy. You aren't just managing a team; you are spearheading a mission to educate the healthcare community and bridge the gap between providers and patients in need of innovative behavioral health solutions.

In this role, you will lead a high-performing team of Regional Account Managers (RAMs), fostering a culture of strategic excellence, clinical integrity, and relentless growth.

Core Responsibilities

Team Leadership & Development

• Coach & Mentor: Direct a team of RAMs, providing consistent field-level coaching to sharpen their engagement strategies and clinical fluency.
• Performance Excellence: Conduct rigorous 1-on-1s and performance reviews, leveraging data-driven insights to guide development plans and corrective actions.
• Talent Acquisition: Partner with internal stakeholders to drive strategic hiring, onboarding, and continuous development initiatives that support regional growth and scalability.

Strategic Market Growth

• Market Intelligence: Analyze referral trends, market penetration, and competitor landscapes to identify untapped growth opportunities.
• Strategic Partnerships: Lead the charge in identifying and engaging high-value healthcare stakeholders and behavioral health systems.
• Cross-Functional Synergy: Partner with Marketing, Operations, and Reimbursement teams to dismantle barriers to patient access and align messaging.

Execution & Compliance

• Field Presence: Spend approximately 80% of your time in the field, observing RAM activity and supporting high-stakes account development.
• Data Integrity: Utilize CRM and reporting tools to evaluate regional KPIs and inform executive decision-making.
• Compliance Stewardship: Ensure all team activities strictly adhere to healthcare laws, regulations, and internal company policies.

Qualifications & Experience

The Must-Haves:

• Education: Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field.
• Experience: 5+ years of success in healthcare, pharmaceutical, or medical device sales.
• Leadership: Proven track record of leading teams to meet or exceed regional growth targets.
• Analytical Rigor: Proficiency in territory planning and using metrics to drive sales behavior.
• Mobility: Ability to travel up to 80% (air/auto) within the assigned regional territory. Preference for Candidates located in Southeast/Central US.

The Nice-to-Haves:

• 2+ years of direct people management experience in a clinical or referral-based environment.
• Specific experience in Behavioral Health or Neuroscience.
• Experience navigating complex reimbursement lan