Organizational Systems Manager, PSE Community of Practice

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At Dexis, you will experience a corporate culture of inclusiveness, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.

About Through the Private Sector Engagement Modernization Contract (PSEMC), Dexis supports the U.S. Agency for International Development’s (USAID’s) Private Sector Engagement (PSE) Hub to expand and deepen collaboration with the private sector to achieve greater development outcomes. The PSE Hub’s mission is to create the institutional conditions, operating infrastructure, and capacity necessary to expand engagement with the private sector in the United States and partner countries. The PSE Hub works to transform and modernize how USAID does development by institutionalizing USAID’s PSE policy and delivering capacity- and systems-building support for PSE across all sectors, operating units, and countries where USAID operates. PSEMC provides technical assistance and capacity building to USAID Missions, Bureaus, and Independent Offices in support of PSE.

About the Position

The Organizational Systems Manager, PSE Community of Practice (Organizational Systems Manager) will design and deliver a strategy to strengthen the impact of USAID’s Private Sector Engagement (PSE) Community of Practice (COP), and provide advisory support to the Agency’s PSE Advisors.

The PSE COP provides a platform where both newer and experienced PSE practitioners across USAID can gain and share knowledge and peer connections to advance individual and Agency PSE objectives. The Manager will be responsible for continuously assessing where and how to strategically grow the COP’s ability to accelerate PSE integration into Agency culture, programming, and operations.

PSE Advisors are a subcommunity within the PSE COP. The Organizational Systems Manager will be assigned to support Technical PSE Advisors who are responsible for guiding Agency awareness and action on priorities with the private sector for USAID priority development and humanitarian technical subjects. The Organizational Systems Manager will strengthen PSE Advisors in four main responsibility areas: PSE strategy and program planning, internal coordination and support, private sector relationship management, and knowledge sharing and reporting.

The Organizational Systems Manager will harmonize PSE Advisor priorities with the implementation of Agency-wide PSE systems, and elevate PSE Advisors as an active core of the Agency’s PSE COP.

This is a full-time position requiring three (3) days per week in person at the Ronald Reagan Building in Washington, DC. This expectation may change following any future changes to Agency requirements. Ability to travel internationally on an occasional basis may be required. 

Responsibilities

Community of Practice (70% time/effort):

• Collaborate across relevant internal stakeholders to establish a vision, purpose, and priority objectives for the COP.
• Develop a strategy and action plan for COP member growth and engagement and an annual calendar of COP activities; build consensus among key stakeholders to effectively market to and recruit target segments; follow up in a timely manner with high quality content.
• Identify, prioritize, and sequence the sourcing and generation of content that meets the needs of existing PSE practitioners within the PSE COP; launch content centered on specific topics via diverse internal channels.
• Identify content for greater knowledge sharing among stakeholders.
• Continuously identify, design, and test new engagement tactics for the COP to increase volume and quality of engagements; monitor engagement tactics for impact on community and adapt as needed.
• Explore potential technology enhancements to the COP with a focus on driving more effective peer-to-peer sharing and knowledge capture, as well as an improved user experience (UX).
• Establish measures to track the progress and health of the COP and the value it is delivering to the Agency, elevate recommendations to team lead. 
• Contribute to discussions related to a PSE Knowledge Strategy and represent the needs of PSE COP membership.