Program Manager l

Expected Semimonthly Salary:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary:

Under the general supervision, the Program Manager I manages and administers the day to day operations of community-based programs, hires and trains staff that provide community-based program eligibility and/or services, and ensures staff performance and service delivery is consistent and meets quality standards, program/ contract regulations, and applicable state, federal, and local regulations.  The Program Manager I is responsible for implementing, maintaining, and supporting CCRC’s/Division KPIs and program evaluation.  The Program Manager I partners and acts as a liaison with internal and external parties.  The Program Manager I champions and demonstrates the CCRC’s DEI Vision of being a model equitable non-profit organization that leads with inclusive practices and celebrates the diverse children, families, and workforce we serve. 

Essential Duties and Responsibilities

The Program Manager I is responsible for managing day to day operations and service compliance related to the assigned community-based program. For the community-based program of Subsidized-Payments this includes:

Day to Day Operations and Staff Oversight – 60%

Designated Office Leadership - 20%

Service Compliance and Improvement – 20%

Job Specifications

Minimum Required

• Education & Experience
  • Bachelor’s degree Family Studies, Social Work, Child Development, Public Administration, Business Administration or related field with five years of experience in administrative management and case management and three years of supervisory experience.
  • Or, any combination of education and experience which would enable the candidate to successful perform the functions of the position.
• Technical Requirements - List specifics:
  • Intermediate proficiency of Microsoft Outlook, Excel, Word, PowerPoint, basic proficiency of Access
  • Proficiency using Windows based programs and data entry experience.
  • Ability to use virtual meeting platforms.

• Travel: This position requires up to 50% traveling.  Travel will involve leading training, and attending meetings, events and conferences. Travel is typically within the service area and to CCRC offices. Travel for conferences or inter-Agency meetings may extend beyond the typical service area. Some overnight travel may be required. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and receiving DMV clearance.
• Work Schedule: This position is full time; will regularly work a non-traditional schedule (i.e., weeknights and weekends).
• Work Environment:  Hybrid position. Office work environment; ambient temperature, moderate noise levels, indoor.
• Background & Health Clearance Requirements: As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
  • MVR / DMV c