Catering Services Administrative Associate

Job Posting Title:

Catering Services Administrative Associate

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Hiring Department:

University Housing and Dining

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

To Be Determined at Offer

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Earliest Start Date:

Ongoing

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

BENEFITS: UT Austin offers a competitive benefits package that includes:  

• 100% employer-paid basic medical coverage 

• Free Capital Metro bus rides

• Retirement contributions  

• Paid vacation, sick time, and holidays

• Career growth & professional development

 

Please visit our Human Resources (HR) website at https://hr.utexas.edu/ to learn more about the total benefits offered when you join our team! 

Purpose

The Catering Services Administrative Associate serves as the first point of contact for Forty Acres Catering, providing exceptional front-line customer service and administrative support. This position plays a key role in supporting daily operations by greeting guests coming to the office, managing incoming calls and emails, maintaining a clean and welcoming front office space, assisting with basic catering logistics, and handling essential clerical and operational tasks.

Responsibilities

• Serve as the first point of contact for guests, clients, and vendors for Forty Acres Catering front desk. Answer and route incoming phone calls, provide information about catering services, and direct inquiries to appropriate team members. Respond to email inquiries with professionalism and courtesy in a timely manner.

• Print and prepare catering labels for events. Submit Maintenance Request Forms (MRFs) for office equipment, vehicles, or facilities issues. Submit IT tickets as needed. Support basic printer maintenance and coordination of service requests Assist with submitting and tracking vehicle fleet maintenance or service needs. Perform simple drop-off deliveries on campus for catering orders when needed. Enter weekly and monthly inventory. Assist with student interviews conducted by Catering Supervisor.

• Maintain cleanliness and organization of the front office and shared common areas. Monitor inventory and order office supplies to ensure adequate stock for daily operations. Organize storage of printed materials, supplies, and catering packaging items. Other duties as assigned.

Required Qualifications

• At least 5 years of clerical experience with a High School Diploma, or at least 1 year of experience at the Administrative Assistant level with a Bachelor's Degree.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience in food service, catering, or hospitality environments.

• Knowledge of procedures for maintenance, fleet, or inventory requests.

• Familiarity with work order systems and scheduling tools.

• Experience with Microsoft Teams and/or Box.  

• Experience with Spoonfed, or other similar beverage event order system.

• Proficient in Microsoft Office Suite (Outlook, Word, Excel).

• Strong communication and interpersonal skills.

Salary Range

$43,500+ depending on qualifications

Working Conditions

• May work in all weather conditions. 

• May work around standard office conditions. 

• Repetitive use of keyboard at a workstation.

• Use of manual dexterity.

• Climbing stairs.

• Lifting and moving. 

Work Shift

• Monday – Friday, 8:00AM – 5:00PM.  Work hours may vary to include early mornings and weekends as needed.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any add