Event Coordinator - Japanese Hospitality Specialist

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

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As a Japanese-Speaking Hospitality Specialist, the person will be the ambassador of hospitality, catering to our esteemed Japanese-speaking attendees. The role will involve providing personalized service, anticipating needs, and ensuring that every interaction leaves a lasting impression. This opportunity will be working be located in De Soto Kansas working directly with the clients, in person, and will work a variety of shifts. The available salary for this role is $60,000 USD annually.

What You Will Do:

• Welcome and assist Japanese-speaking attendees with warmth and integrity.
• Attendee management, hotel reservations, ground transportation coordination, and special requests in Japanese.  
• Offer cultural insights and recommendations to enhance the attendee experience.
• Handle inquiries and provide feedback with patience and efficiency.
• Collaborate with team members to maintain the highest standards of service excellence.

What We Are Looking For:

• Fluent in Japanese (written and spoken) with proficiency in English.
• Proven experience in the hospitality industry, preferably in a customer-facing role.
• Outstanding communication, interpersonal, and problem-solving skills.
• Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
• Genuine passion for delivering outstanding guest experiences.

     

Location

USA-Kansas-DeSoto-Olathe

     

     

The US national annual base salary range for this position is from $46,000 to $93,000.  The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance.  For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

     

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry abou