Library Public Services Assistant- On-Call

Provide public service assistance to library patrons, supervise student workers at the Circulation Desk, and perform clerical and administrative tasks.

This is an on-call position from September through May with possible hours during July through the beginning of August. Evening and weekend shifts available.

Job Responsibilities

• Oversee the operations of the Circulation Desk and supervise student workers in absence of Circulation Coordinator.
• Provide on-demand general circulation functions using the online library management system. Assist patrons with the use of library resources in all formats including:  digital collections, computers, printers, microform equipment, and circulating media equipment.
• Reshelve materials. 
• Monitor patrons and visitors in building.
• Work on special projects, as assigned.
• Expected to solve problems or address issues that require immediate attention.
• Oversees attendance and work of student employees in absence of Circulation Coordinator

Position Requirement

Education

• Associates or Bachelor’s degree preferred 

Experience

• Library experience preferred.
• Strong customer-service skills.
• Experience working with adolescents in an educational setting preferred.

Skills & Knowledge

• Ability to open/close building.
• Ability to understand, discuss and apply policies, procedures and proposed changes as needed/required.
• Working knowledge of library terms, knowledge of basic library research methodology and the ability to conduct simple bibliographic searches in the library management system.
• Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
• Strong interpersonal skills with ability to develop and maintain collegial relationships.
• Excellent communication (written and verbal) skills.
• Ability to work with students by building trust and credibility.
• A strict adherence to confidential policies is required.
• Ability to work independently and handle multiple priorities and deadlines simultaneously, with accuracy.
• Experience working with Microsoft Office suite and Windows operating system required, plus the ability to learn additional applications as needed. 
• Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including during stressful situations.
• Responsibility for building safety in the absence of a librarian. 
• Ability to take action to deal with disruptive or problem patrons. 

Additional Requirements

1. Successfully complete a criminal background check (reviewed every 5 years).